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Johnson & Johnson

IT Manager, Technical Product Owner

Johnson & Johnson, Slab City, New Hampshire, United States

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IT Manager, Technical Product Owner

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Johnson & Johnson

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Description We are searching for an IT Manager, Technical Product Owner located in Raritan, New Jersey. Remote candidates in the US will be considered on a case by case basis and if approved by the company.

As an integral member of a high-performance team, the IT Manager and Technical Product Owner will be responsible for developing and owning the strategic vision, prioritization, and deployment of IT infrastructure and digital products to support MedTech Education business capabilities. This role will serve as the Technical Product Owner for Event Management and HCP Contracting technology products, driving the product vision and setting priorities with business partners. This includes providing ongoing support to continuously enhance process efficiencies, reliability, and cybersecurity.

Key Responsibilities

Product owner for Event Management and HCP Contracting technology products, including end-to-end digital ecosystem and integration.

Develop and communicate squad vision and roadmap in delivering products and features around business needs and impact, aligning with IT objectives and ensuring effective partner communication.

Shape and prioritize the backlog, translating requirements into user stories and acceptance criteria.

Support business stakeholders and IT leaders in crafting robust business cases.

Collaborate closely with Product/Platform managers to establish product value and identify requirements to deliver innovative digital solutions.

Prioritize product investments in collaboration with leadership to align with strategic goals.

Maintain ownership of the product backlog and roadmap, ensuring timely technology deployments and Agile adoption while engaging in scrum and synchronization ceremonies, refining user stories, and tracking metrics.

Collaborate to ensure all partners are aligned on product roadmap activities, design, interdependence and timelines.

Drive continuous technology improvements, supervising reliability metrics, including Root Cause Analysis (RCA).

Collaborate with Information Security Risk Management (ISRM) to maintain secure operations and collaborate with Lead Engineer to balance tech debt efficiently with feature delivery.

Ensure compliance with SLAs related to issue resolution, product availability, and alignment with business objectives.

Lead or support demand management, incubate new ideas, lead test and learn, and assist scaling new products.

Establish performance goals and professional development feedback mechanisms while ensuring completion of training programs that align with current role and future aspirations.

Cultivate a culture of continuous learning, stay informed about technological trends and encouraging innovative practices.

Qualifications Education

Bachelor’s degree in computer science, engineering, or a relevant field is required.

Experience and Skills

Minimum of 5+ years in a technology leadership role, including at least 5+ years in the Medical Technology domain.

Proficient in digital product management lifecycle, managing product backlogs, prioritization, and defining user stories.

Skilled in gathering requirements and translating them into product vision by applying expertise in product development, engineering and UX.

Familiarity with MS Dynamics 365.Experience managing vendor partners in developing and supporting complex technical systems.

Experience in managing a product backlog/release plan.

Familiarity with customer journeys and customer experience.

Understanding of IT infrastructure.

Experience with software development and testing methodologies (SDLC) and Agile project management.

Proficient with JIRA, Confluence and SharePoint.

Excellent written and oral communication skills, strong interpersonal skills, and a team-oriented approach.

Ability to influence, negotiate, and communicate effectively with internal and external stakeholders across complex matrix organizations.

Demonstrable ability to manage high levels of complexity and multiple competing priorities.

Preferred

Experience with Cvent is a plus.

Supervisory or people management experience is a plus.

Familiarity with experience design and design thinking methodologies is a plus.

Sound organizational skills.

This position may require up to 15% travel domestic and international.

Benefits Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

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The anticipated base pay range for this position is: $100,000 to $172,500

Additional Description For Pay Transparency: The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. Bonuses are awarded at the Company’s discretion on an individual basis.

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