Fay Servicing, LLC
Director, Business Development – Fay Servicing
Join to apply for the
Director, Business Development – Fay Servicing
role at
Fay Servicing, LLC
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages, and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.
Join Us on Our Journey We are currently looking for a Director, Business Development to join our team. Reporting to Chief Strategy Officer, this position is responsible for building and maintaining a national network of residential and commercial mortgage loan servicing clients, including private equity funds, REITs, banks, and insurance companies for Fay Servicing and its affiliates.
This role involves cultivating industry relationships, gaining a deep understanding of client needs, negotiating service agreements and driving long-term growth. This position plays a critical role in expanding the company’s market presence and revenue through strategic relationship management and targeted business development initiatives. This position partners closely with clients and internal operations teams to ensure high levels of satisfaction and long-term partnerships. Success in this role requires a proactive, results-driven leader with strong industry insight and a collaborative mindset.
Qualifications
Bachelor’s degree in Business, Marketing, Finance, or related; Master’s Degree in related field preferred
7+ years’ experience in business development or sales within mortgage servicing, financial services, or related field
Proven success in developing and managing high-value client relationships
Strong understanding of residential and commercial mortgage servicing operations demonstrated through practical work experience
Proficiency in CRM platforms (e.g., Salesforce, HubSpot)
Strong skills and experience in MS Word, Excel, and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Effective management skills to include talent selection, training, coaching, and performance management
Demonstrated ability to foster an environment of positive engagement and trust
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
Strong project management skills
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, and the ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Benefits
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance ProgramEligible for Hybrid Work Schedule with Remote Flex Days
Compensation
The hiring range for this position is between $80,000.00-$120,000.00 annually
This position is eligible for a monthly commission
EEO Statement The Fay Group and affiliated companies are an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.
#J-18808-Ljbffr
Director, Business Development – Fay Servicing
role at
Fay Servicing, LLC
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages, and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long-term financial goals.
Join Us on Our Journey We are currently looking for a Director, Business Development to join our team. Reporting to Chief Strategy Officer, this position is responsible for building and maintaining a national network of residential and commercial mortgage loan servicing clients, including private equity funds, REITs, banks, and insurance companies for Fay Servicing and its affiliates.
This role involves cultivating industry relationships, gaining a deep understanding of client needs, negotiating service agreements and driving long-term growth. This position plays a critical role in expanding the company’s market presence and revenue through strategic relationship management and targeted business development initiatives. This position partners closely with clients and internal operations teams to ensure high levels of satisfaction and long-term partnerships. Success in this role requires a proactive, results-driven leader with strong industry insight and a collaborative mindset.
Qualifications
Bachelor’s degree in Business, Marketing, Finance, or related; Master’s Degree in related field preferred
7+ years’ experience in business development or sales within mortgage servicing, financial services, or related field
Proven success in developing and managing high-value client relationships
Strong understanding of residential and commercial mortgage servicing operations demonstrated through practical work experience
Proficiency in CRM platforms (e.g., Salesforce, HubSpot)
Strong skills and experience in MS Word, Excel, and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team-orientation
Effective management skills to include talent selection, training, coaching, and performance management
Demonstrated ability to foster an environment of positive engagement and trust
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement
Strong problem-solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
Strong project management skills
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast-paced, dynamic environment; effective time management
Self-directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, and the ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Benefits
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
3 Weeks Paid Time Off (PTO)
Paid Holidays
Wellness Initiatives
Employee Assistance ProgramEligible for Hybrid Work Schedule with Remote Flex Days
Compensation
The hiring range for this position is between $80,000.00-$120,000.00 annually
This position is eligible for a monthly commission
EEO Statement The Fay Group and affiliated companies are an equal opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information, go to www.dhs.gov/E-Verify.
#J-18808-Ljbffr