Fay Group
Director, Business Development - Fay Servicing
Job Category:
The Fay Group
Requisition Number:
DIREC004669
Apply now
Posted : October 6, 2025
Full-Time
Locations Showing 1 location
5426 Bay Center Drive Tampa, FL 33609, USA
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages, and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long‑term financial goals.
Join Us on Our Journey
We are currently looking for
a Director, Business Development
to join our team.
Reporting to Chief Strategy Officer, this position is responsible for building and maintaining a national network of residential and commercial mortgage loan servicing clients, including private equity funds, REITs, banks and insurance companies for Fay Servicing and its affiliates. This role involves cultivating industry relationships, gaining a deep understanding of client needs, negotiating service agreements and driving long‑term growth.
This position plays a critical role in expanding the company’s market presence and revenue through strategic relationship management and targeted business development initiatives. This position partners closely with clients and internal operations teams to ensure high levels of satisfaction and long‑term partnerships. Success in this role requires a proactive, results‑driven leader with strong industry insight and a collaborative mindset.
Qualifications include:
Bachelor’s degree in Business, Marketing, Finance, or related; Master’s Degree in related field preferred
7+ years’ experience in business development or sales within mortgage servicing, financial services, or related field
Proven success in developing and managing high‑value client relationships
Strong understanding of residential and commercial mortgage servicing operations demonstrated through practical work experience
Proficiency in CRM platforms (e.g., Salesforce, HubSpot)
Strong skills and experience in MS Word, Excel, and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team‑orientation
Effective management skills to include talent selection, training, coaching, and performance management
Demonstrated ability to foster an environment of positive engagement and trust
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement
Strong problem‑solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast‑paced, dynamic environment; effective time management
Self‑directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, and the ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Submit Your Resume to Learn More
Featured Benefits
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days
Compensation
The hiring range for this position is between $80,000.00-$120,000.00 annually
This position is eligible for a monthly commission
Fay Cares!
The Fay‑Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal‑opportunity workplace. The Fay Group and affiliated companies participate in E‑Verify. For more information, go to www.dhs.gov/E‑Verify .
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
The Fay Group
Requisition Number:
DIREC004669
Apply now
Posted : October 6, 2025
Full-Time
Locations Showing 1 location
5426 Bay Center Drive Tampa, FL 33609, USA
Founded in 2008, The Fay Group is a diversified real estate services company offering a complete range of home ownership products and services to include mortgage servicing, property renovations, property management, realty, business purpose lending, and insurance to homeowners, investors, and clients nationwide. We consider the people behind those mortgages, and work hard to give them the best opportunity to stay in their homes by providing solutions to navigate the challenges of homeownership while working toward their long‑term financial goals.
Join Us on Our Journey
We are currently looking for
a Director, Business Development
to join our team.
Reporting to Chief Strategy Officer, this position is responsible for building and maintaining a national network of residential and commercial mortgage loan servicing clients, including private equity funds, REITs, banks and insurance companies for Fay Servicing and its affiliates. This role involves cultivating industry relationships, gaining a deep understanding of client needs, negotiating service agreements and driving long‑term growth.
This position plays a critical role in expanding the company’s market presence and revenue through strategic relationship management and targeted business development initiatives. This position partners closely with clients and internal operations teams to ensure high levels of satisfaction and long‑term partnerships. Success in this role requires a proactive, results‑driven leader with strong industry insight and a collaborative mindset.
Qualifications include:
Bachelor’s degree in Business, Marketing, Finance, or related; Master’s Degree in related field preferred
7+ years’ experience in business development or sales within mortgage servicing, financial services, or related field
Proven success in developing and managing high‑value client relationships
Strong understanding of residential and commercial mortgage servicing operations demonstrated through practical work experience
Proficiency in CRM platforms (e.g., Salesforce, HubSpot)
Strong skills and experience in MS Word, Excel, and PowerPoint
Strong verbal and written communication skills
Strong interpersonal skills with the ability to develop and maintain effective relationships across the organization
Collaborative and consultative work style; high team‑orientation
Effective management skills to include talent selection, training, coaching, and performance management
Demonstrated ability to foster an environment of positive engagement and trust
Open to change; agile; high learning agility
Strong analytical skills coupled with sound judgement
Strong problem‑solving abilities
Ability to analyze and interpret data to identify opportunities and propose solutions
Demonstrated ability to establish credibility for recognizing and supporting the organization’s culture, values, and priorities
Strong attention to detail; strong quality and compliance orientation
Ability to effectively prioritize under tight deadlines in a fast‑paced, dynamic environment; effective time management
Self‑directed; ability to proactively ask questions and surface issues/ concerns
Professional maturity, integrity, and the ability to maintain confidential data and information
Strong business acumen; strong fiscal and technical aptitude
Submit Your Resume to Learn More
Featured Benefits
Medical, Dental, and Vision Insurance
Company Paid Life Insurance
Disability Insurance
Pet Insurance
401k Program with Employer Matching
Paid Holidays
Wellness Initiatives
Employee Assistance Program
Eligible for Hybrid Work Schedule with Remote Flex Days
Compensation
The hiring range for this position is between $80,000.00-$120,000.00 annually
This position is eligible for a monthly commission
Fay Cares!
The Fay‑Constructive Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.
At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal‑opportunity workplace. The Fay Group and affiliated companies participate in E‑Verify. For more information, go to www.dhs.gov/E‑Verify .
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr