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Texas First Rentals

Director of Wholesale Operations - Texas First Rentals

Texas First Rentals, Deer Park, Texas, United States, 77536

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Job Summary This role is responsible for the strategic planning, fleet management, customer relationships, operational execution, and financial performance to achieve targeted utilization, margin, and ROI in the re-rent wholesale business.

The incumbent in this position is expected to model the following practices on a daily basis: 1) Demonstrate alignment with the company’s mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.

Essential Functions

Hires, develops, evaluates, and influences effective and consistent productivity and teamwork to ensure the delivery of Legendary Customer Service (LCS)

Models, promotes, reinforces, and rewards the consistent use of HOLT’s Values Based Leadership (VBL) tools, models and processes to ensure alignment with our Vision, Values, and Mission

Develops and executes the company’s wholesale re-rental growth strategy

Identifies high-demand equipment classes for acquisition to maximize utilization and profitability

Establishes pricing strategies and long-term rate agreement with key partners

Ensures fleet is maintained to OEM standards with minimal downtime

Manages logistics for deliveries, blind shipments, and returns across multiple geographies

Serves as primary relationship manager for top accounts

Negotiates contracts, rates, and service agreements

Leads business development to expand customer base and grow account share

Owns profit and loss responsibility for the business unit

Monitors KPIs: utilization, revenue per unit, margin, AR agin, and fleet ROI

Prepares annual budgets, forecasts, and capital expenditure plan

Fosters a performance-driven culture focused on safety, reliability, and customer service excellence

Motivates, coaches and trains personnel

Promotes a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication

Schedules and ensure timely repairs are completed for rental equipment

Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards

Performs other duties as assigned

Knowledge, Skills, And Abilities

Strong technical aptitude and understanding of specialty rental equipment and rental industry

Knowledge of business accounting principles, budget preparation, and strong business acumen

Excellent oral and written communication skills

Interpersonal skills sufficient to engage with vendors, own staff, and corporate executives to exchange information, influence and persuade

First-class presentation skills before both small and large groups

Exceptional organizational, time management, and multi-tasking skills

Advanced Microsoft Office skills to include Excel, Word, and PowerPoint

Ability to work with all levels of personnel within the organization and customer operations

The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects

Ability to understand the implications of new information for both current and future problem-solving and decision-making

Ability to perform mathematical computations such as percentages, fractions, addition, subtraction, multiplication and division quickly and accurately

Ability to interpret extensive technical instructions in mathematical or diagram form and understand several abstract variables

Ability to work independently and within a team in a fast-paced, high volume environment with emphasis on accuracy and timeliness

Driven and results oriented; business development and KPIs to meet corporate targets

Strong knowledge of equipment lifecycle management, rental operations, and logistics

Exceptional relationship management and negotiation skills

Financial acumen to analyze and drive profitability

Ability to read, analyze, and interpret professional journals, technical procedures, or governmental regulations

Ability to listen to and understand information and ideas presented through spoken words and sentences

Education And Experience

Bachelor’s degree in Business Management, Administration, or Construction Management, or related field required

8 years of leadership experience in equipment rental, heavy equipment, or related industries required. 10+ years preferred.

Coaching/mentoring experience with branch personnel

Supervisory Responsibilities

This position directs and manages the employees within assigned business unit. Responsibilities include, but are not limited to interviewing, hiring, and training employees; planning, assigning, and directing work; coaching and development; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Travel

Extensive travel, up to 75% to 85%

Valid driver’s license

Physical Requirements

This position involves extended periods in a stationary position; additionally, occasional movement inside the office to access office machinery, file cabinets, etc.

This role frequently communicates with others, must be able to exchange accurate information in these situations

This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines

Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue

Frequently moves materials or equipment weighing up to 30 pounds.

Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina

Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladder

Be able to safely maneuver and work underneath equipment

Routinely reacts to visual, auditory, and other signals, including alarms and instructions, and is required to visually inspect work

Safety training required; PPE required outside of office/parking lot area

Work Environment

This job is generally performed in a professional office environment

Occasionally works outdoors and may be exposed to weather extremes conditions that include inclement weather, heat, cold, and humidity

Noise level may be loud at times

Exposure to small quantities of chemicals, steam, high-pressure water, and high speed rotating equipment

On occasion time spent in confined spaces and high places

Frequently works at fast pace with unscheduled interruptions

Disclaimer Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.

Seniority level

Director

Employment type

Full-time

Job function

Sales and Business Development

Construction

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