National Geographic Society
Coordinator, Hospitality & Events
National Geographic Society, Washington, District of Columbia, us, 20022
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Coordinator, Hospitality & Events
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National Geographic Society The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (Base Camp) that will be completed in 2026. The public‑facing portion of this renovation will be the new National Geographic Museum of Exploration, which will include a state‑of‑the‑art pavilion entrance, auditorium, photo gallery, exhibition space, immersive walk‑through attraction, retail, food & beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one‑of‑a‑kind nighttime experience in the courtyard. The Coordinator will report to and provide support for the Senior Director of Hospitality & Retail. The position will be responsible for administrative, operational, and other duties related to Hospitality & Event Operations, including event logistics support, sales support, and foodservice coordination. We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This is a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic’s culture. Responsibilities
Assist with the maintenance and organization of team‑wide information and project management in Google Drive, Monday.com, Workday, and other enterprise systems. Support internal team communications and ensure documents and protocols are updated, organized, and accessible for staff in the shared database. Coordinate meetings and events for the Senior Director of Hospitality & Retail, including scheduling, calendar management, room reservation, agenda management, note taking, related follow‑up, and other logistics as needed. Track and assist on campus‑wide internal and external event planning and management, maintaining select calendars, tracking sales flow, updating P&L forecasts, and compiling performance dashboards using departmental KPIs. Assist with team new hire training and onboarding, including requesting system access and providing necessary tools and information to new staff. Support asset collection and development of materials and slide decks for trainings, meetings, and presentations. Manage supply purchase requests, invoice requests, and support budgetary spend and team‑wide budget processes. Team & Organizational Collaboration
Assist in the planning, coordination, and implementation of cross‑team projects as they relate to the Hospitality & Retail team, interfacing with relevant departments within the Society and external partners. Contribute expertise to supporting goals and processes as well as impact programs across the Hospitality & Events team. Support a culture of curiosity, empathy, responsibility, inclusivity, while strongly promoting collaboration and innovation. Develop and maintain strong, positive, and empathetic working relationships with key departments and external partners to ensure work is executed at a high level and outcomes are met. Qualifications
Bachelor’s degree or equivalent experience. Minimum of 3 years of work experience, including 2 years of related experience in a museum or cultural attraction with a focus on events, hospitality, or foodservice. Necessary Knowledge & Skills
Strong interpersonal skills to work effectively with a wide range of staff and external stakeholders. Ability to filter competing priorities and manage workload to reach team deadlines. Experience using project management software (Monday.com) a plus. Knowledge of best practices in events, foodservice, or retail. Ability to work both independently and as part of a team. Excellent communication, organizational, and research skills. Meticulous attention to detail and thorough record keeping. Technical proficiency with Microsoft Office and G‑Suite tools. Desired Qualifications
Experience in a museum or cultural attraction a plus. Salary & Benefits
Hourly range: $25.10 – $26.45. The National Geographic Society offers a competitive and holistic total rewards package, including medical, dental, vision insurance, 401(k) plan with company match, flexible paid time off, paid holidays, paid parental leave, learning and development opportunities, and a variety of National Geographic discounts and perks. Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.
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Coordinator, Hospitality & Events
role at
National Geographic Society The National Geographic Society headquarters, based in Washington, D.C., is undergoing a significant renovation project on its campus (Base Camp) that will be completed in 2026. The public‑facing portion of this renovation will be the new National Geographic Museum of Exploration, which will include a state‑of‑the‑art pavilion entrance, auditorium, photo gallery, exhibition space, immersive walk‑through attraction, retail, food & beverage, education center, archives, tours, and exciting new event space. The capstone of the renovation is a one‑of‑a‑kind nighttime experience in the courtyard. The Coordinator will report to and provide support for the Senior Director of Hospitality & Retail. The position will be responsible for administrative, operational, and other duties related to Hospitality & Event Operations, including event logistics support, sales support, and foodservice coordination. We are seeking a team member who values interoperability and is ready to jump in and support colleagues across different projects when needed. At the Museum of Exploration, we believe that our greatest successes come from shared expertise and a willingness to step outside of a single role. This is a core aspect of how we operate and collaborate, reflecting the spirit of partnership that defines National Geographic’s culture. Responsibilities
Assist with the maintenance and organization of team‑wide information and project management in Google Drive, Monday.com, Workday, and other enterprise systems. Support internal team communications and ensure documents and protocols are updated, organized, and accessible for staff in the shared database. Coordinate meetings and events for the Senior Director of Hospitality & Retail, including scheduling, calendar management, room reservation, agenda management, note taking, related follow‑up, and other logistics as needed. Track and assist on campus‑wide internal and external event planning and management, maintaining select calendars, tracking sales flow, updating P&L forecasts, and compiling performance dashboards using departmental KPIs. Assist with team new hire training and onboarding, including requesting system access and providing necessary tools and information to new staff. Support asset collection and development of materials and slide decks for trainings, meetings, and presentations. Manage supply purchase requests, invoice requests, and support budgetary spend and team‑wide budget processes. Team & Organizational Collaboration
Assist in the planning, coordination, and implementation of cross‑team projects as they relate to the Hospitality & Retail team, interfacing with relevant departments within the Society and external partners. Contribute expertise to supporting goals and processes as well as impact programs across the Hospitality & Events team. Support a culture of curiosity, empathy, responsibility, inclusivity, while strongly promoting collaboration and innovation. Develop and maintain strong, positive, and empathetic working relationships with key departments and external partners to ensure work is executed at a high level and outcomes are met. Qualifications
Bachelor’s degree or equivalent experience. Minimum of 3 years of work experience, including 2 years of related experience in a museum or cultural attraction with a focus on events, hospitality, or foodservice. Necessary Knowledge & Skills
Strong interpersonal skills to work effectively with a wide range of staff and external stakeholders. Ability to filter competing priorities and manage workload to reach team deadlines. Experience using project management software (Monday.com) a plus. Knowledge of best practices in events, foodservice, or retail. Ability to work both independently and as part of a team. Excellent communication, organizational, and research skills. Meticulous attention to detail and thorough record keeping. Technical proficiency with Microsoft Office and G‑Suite tools. Desired Qualifications
Experience in a museum or cultural attraction a plus. Salary & Benefits
Hourly range: $25.10 – $26.45. The National Geographic Society offers a competitive and holistic total rewards package, including medical, dental, vision insurance, 401(k) plan with company match, flexible paid time off, paid holidays, paid parental leave, learning and development opportunities, and a variety of National Geographic discounts and perks. Candidates must be legally authorized to work in the United States. This position is not eligible for visa sponsorship.
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