Visiting Angels Columbus Ohio
Director of Home Care & Residential Services - RN
Visiting Angels Columbus Ohio, Columbus, Ohio, United States, 43224
Director of Home Care & Residential Services - RN
Location: Columbus, OH
Classification: Full-Time | Exempt
We are seeking a strategic, compassionate professional to lead our home care agency and new residential assisted living facility. This high-impact leadership role will oversee agency operations, launch a 16-bed residential program, and drive growth of our home care services.
Key Responsibilities
Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction.
Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies.
Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback.
Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025.
Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement.
Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care.
Maintain strong relationships with clients, families, caregivers, and community partners.
Manage financial performance including budget oversight, billing, payroll, and vendor coordination.
Respond to on-call evening and weekend demands as part of a shared leadership rotation.
Qualifications
Bachelor's degree in Business Administration, Healthcare Management, or related field required.
Minimum 5 years of leadership experience in home care, senior living, hospice, or healthcare operations.
Proven track record in staff development, compliance oversight, and financial management.
Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office.
Strong leadership presence, high emotional intelligence, and ability to manage change.
Clear and professional communication skills, both written and verbal.
Ability to problem-solve, think critically, and make informed decisions.
Must have reliable transportation and be available to support the business outside standard office hours when needed.
Benefits
Competitive salary with performance-based bonus potential.
401(k) retirement plan.
Paid time off and holidays.
Supportive leadership team and positive workplace culture.
A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care.
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Classification: Full-Time | Exempt
We are seeking a strategic, compassionate professional to lead our home care agency and new residential assisted living facility. This high-impact leadership role will oversee agency operations, launch a 16-bed residential program, and drive growth of our home care services.
Key Responsibilities
Oversee all aspects of home care operations: staffing, scheduling, compliance, client intake, care management, and client satisfaction.
Lead the development, implementation, and continuous improvement of caregiver training, onboarding, and retention strategies.
Manage and coach office staff, Client Care Managers, and caregivers; conduct performance evaluations and provide ongoing feedback.
Lead the planning, licensing, and operational launch of a new 16-bed residential assisted living home in 2025.
Monitor and report on Key Performance Indicators (KPIs) to ensure service quality, financial performance, and team engagement.
Ensure regulatory compliance across all services (home care and residential), including licensure, inspections, and standards of care.
Maintain strong relationships with clients, families, caregivers, and community partners.
Manage financial performance including budget oversight, billing, payroll, and vendor coordination.
Respond to on-call evening and weekend demands as part of a shared leadership rotation.
Qualifications
Bachelor's degree in Business Administration, Healthcare Management, or related field required.
Minimum 5 years of leadership experience in home care, senior living, hospice, or healthcare operations.
Proven track record in staff development, compliance oversight, and financial management.
Experience with scheduling platforms, CRM/EMR systems, and Microsoft Office.
Strong leadership presence, high emotional intelligence, and ability to manage change.
Clear and professional communication skills, both written and verbal.
Ability to problem-solve, think critically, and make informed decisions.
Must have reliable transportation and be available to support the business outside standard office hours when needed.
Benefits
Competitive salary with performance-based bonus potential.
401(k) retirement plan.
Paid time off and holidays.
Supportive leadership team and positive workplace culture.
A meaningful opportunity to lead a mission-driven organization and expand your impact in senior care.
#J-18808-Ljbffr