Crescent Hotels & Resorts
Operational Leadership
Support the Assistant Executive Housekeeper in daily supervision of room attendants, housepersons, and laundry team.
Conduct daily room inspections and ensure rooms meet Hilton brand standards.
Verify cleanliness of guest rooms, public areas, and back‑of‑house spaces.
Follow up on any deficiencies with corrective action and documentation.
Monitor daily room assignments, priorities, and completion reports.
Training & Development
Assist in the onboarding, training, and continued development of housekeeping team members.
Conduct hands‑on training for new procedures, cleaning standards, and safety protocols.
Reinforce Hilton and Crescent Hotels’ service culture through daily coaching and positive leadership.
Support cross‑training of team members for flexibility and operational coverage.
Quality & Compliance
Ensure compliance with Hilton brand standards, safety, and sanitation protocols.
Partner with the Assistant Executive Housekeeper on quality audits and property inspections.
Report and follow up on maintenance deficiencies and coordinate with Engineering.
Maintain linen inventory and ensure proper usage and par levels.
Communication & Coordination
Act as a communication bridge between the housekeeping team and the Assistant Executive Housekeeper.
Support scheduling adjustments, attendance follow‑up, and daily team briefings.
Ensure clear communication of priorities, special projects, and VIP requests.
Promote teamwork, motivation, and positive morale across all shifts.
Guest Service
Handle guest requests and complaints promptly and professionally.
Collaborate with Front Office and Engineering to ensure timely room readiness and guest satisfaction.
Qualifications Experience Required 5 years
Hotel Housekeeping
Equal Opportunity Employer Protected Veterans
Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Support the Assistant Executive Housekeeper in daily supervision of room attendants, housepersons, and laundry team.
Conduct daily room inspections and ensure rooms meet Hilton brand standards.
Verify cleanliness of guest rooms, public areas, and back‑of‑house spaces.
Follow up on any deficiencies with corrective action and documentation.
Monitor daily room assignments, priorities, and completion reports.
Training & Development
Assist in the onboarding, training, and continued development of housekeeping team members.
Conduct hands‑on training for new procedures, cleaning standards, and safety protocols.
Reinforce Hilton and Crescent Hotels’ service culture through daily coaching and positive leadership.
Support cross‑training of team members for flexibility and operational coverage.
Quality & Compliance
Ensure compliance with Hilton brand standards, safety, and sanitation protocols.
Partner with the Assistant Executive Housekeeper on quality audits and property inspections.
Report and follow up on maintenance deficiencies and coordinate with Engineering.
Maintain linen inventory and ensure proper usage and par levels.
Communication & Coordination
Act as a communication bridge between the housekeeping team and the Assistant Executive Housekeeper.
Support scheduling adjustments, attendance follow‑up, and daily team briefings.
Ensure clear communication of priorities, special projects, and VIP requests.
Promote teamwork, motivation, and positive morale across all shifts.
Guest Service
Handle guest requests and complaints promptly and professionally.
Collaborate with Front Office and Engineering to ensure timely room readiness and guest satisfaction.
Qualifications Experience Required 5 years
Hotel Housekeeping
Equal Opportunity Employer Protected Veterans
Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr