Scratch Financial
Sales Development Representative
Scratch Financial, Pasadena, California, United States, 91122
Join to apply for the
Sales Development Representative
role at
Scratch Financial
Who We Are Scratch Financial (“Scratch”) is a Series C financial technology startup based in Los Angeles, California. At Scratch, everything starts and ends with our mission: being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers. Driven by our award‑winning technology, Scratch has become the fastest‑growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada.
Scratch Pay : Point‑of‑sale lending, BNPL offering and longer‑term payment plans
Scratch Checkout : Payment processing integrated with veterinary practice management software
Position Overview As an SDR at Scratch, you will play a critical role in connecting with veterinary hospitals, educating them on how Scratch Checkout can simplify payment processing, increase client satisfaction, and improve cash flow for their practices. This role requires resilience, empathy, and a solutions‑oriented mindset. You can expect to make cold calls, respond to inbound interest, and build relationships with busy veterinary professionals facing challenges in delivering care while managing business operations.
What You’ll Do
Promote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach.
Master the value proposition and benefits of Scratch’s payment platform and financing options.
Generate and qualify leads through cold‑calling, targeted email campaigns, and account research.
Book meetings and product demos for Account Executives with qualified prospects.
Maintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management.
Stay informed on veterinary industry trends, payment technology developments, and competitor offerings.
Drive results through a positive, proactive, and no‑excuses attitude on every call and meeting.
Consistently meet or exceed pipeline creation and meeting‑setting metrics.
What We’re Looking For
Previous sales experience, ideally within the FinTech industry.
Strong ability to understand and communicate technology solutions clearly to non‑technical audiences.
Previous success in meeting or exceeding quotas as a Sales Development Representative, Inside Sales Representative, Account Executive, or similar role.
Experience using modern sales tools including HubSpot, Gong, and Google Workspace.
Excellent communication, relationship‑building, and negotiation skills.
Entrepreneurial, self‑starter mindset with outstanding time management skills.
Bachelor’s degree in Business, Marketing, or related field preferred.
Preferred Qualifications
1+ year of inbound/outbound sales experience.
Background in veterinary, pet healthcare, or healthcare technology sales is a plus.
Prior experience working in a fast‑paced startup environment or high growth company.
Why You’ll Love Working Here
Competitive base salary ranging from $60,000 – $70,000 and OTE of $80,000 – $95,000
Scratch is a remote‑first company, giving ultimate flexibility to today’s nomadic work style. For those who prefer a hybrid model, we have an office space in Pasadena available for use. We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. Not only that, but we have an equity retention policy to ensure you grow as the company grows financially, and if your family is growing, we offer generous parental leave, too!
How To Apply Ready to join our team? To apply, please visit our Scratch Careers Page.
Submit your resume. Answer the custom questions provided. Feel free to add any additional information or documents you believe are relevant to your application.
Our Commitment We’re innovators who care deeply about the lives of pets, their owners, and veterinary professionals. We believe diversity strengthens our team and drives better solutions.
Scratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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Sales Development Representative
role at
Scratch Financial
Who We Are Scratch Financial (“Scratch”) is a Series C financial technology startup based in Los Angeles, California. At Scratch, everything starts and ends with our mission: being the payment partner of choice for veterinary practices and helping pet parents access the care their animals need without financial barriers. Driven by our award‑winning technology, Scratch has become the fastest‑growing financing provider in veterinary care, with a partner network of 15,000+ practices across the U.S. and Canada.
Scratch Pay : Point‑of‑sale lending, BNPL offering and longer‑term payment plans
Scratch Checkout : Payment processing integrated with veterinary practice management software
Position Overview As an SDR at Scratch, you will play a critical role in connecting with veterinary hospitals, educating them on how Scratch Checkout can simplify payment processing, increase client satisfaction, and improve cash flow for their practices. This role requires resilience, empathy, and a solutions‑oriented mindset. You can expect to make cold calls, respond to inbound interest, and build relationships with busy veterinary professionals facing challenges in delivering care while managing business operations.
What You’ll Do
Promote Scratch Checkout to veterinary hospitals, clinics, and practice groups via phone, email, and social outreach.
Master the value proposition and benefits of Scratch’s payment platform and financing options.
Generate and qualify leads through cold‑calling, targeted email campaigns, and account research.
Book meetings and product demos for Account Executives with qualified prospects.
Maintain accurate records of outreach activities and customer information in HubSpot for transparency and pipeline management.
Stay informed on veterinary industry trends, payment technology developments, and competitor offerings.
Drive results through a positive, proactive, and no‑excuses attitude on every call and meeting.
Consistently meet or exceed pipeline creation and meeting‑setting metrics.
What We’re Looking For
Previous sales experience, ideally within the FinTech industry.
Strong ability to understand and communicate technology solutions clearly to non‑technical audiences.
Previous success in meeting or exceeding quotas as a Sales Development Representative, Inside Sales Representative, Account Executive, or similar role.
Experience using modern sales tools including HubSpot, Gong, and Google Workspace.
Excellent communication, relationship‑building, and negotiation skills.
Entrepreneurial, self‑starter mindset with outstanding time management skills.
Bachelor’s degree in Business, Marketing, or related field preferred.
Preferred Qualifications
1+ year of inbound/outbound sales experience.
Background in veterinary, pet healthcare, or healthcare technology sales is a plus.
Prior experience working in a fast‑paced startup environment or high growth company.
Why You’ll Love Working Here
Competitive base salary ranging from $60,000 – $70,000 and OTE of $80,000 – $95,000
Scratch is a remote‑first company, giving ultimate flexibility to today’s nomadic work style. For those who prefer a hybrid model, we have an office space in Pasadena available for use. We offer unlimited PTO, covered healthcare, 401k match, cell plan reimbursement, and monthly recognition opportunities. We also provide learning platforms and resources for all to keep growing. Not only that, but we have an equity retention policy to ensure you grow as the company grows financially, and if your family is growing, we offer generous parental leave, too!
How To Apply Ready to join our team? To apply, please visit our Scratch Careers Page.
Submit your resume. Answer the custom questions provided. Feel free to add any additional information or documents you believe are relevant to your application.
Our Commitment We’re innovators who care deeply about the lives of pets, their owners, and veterinary professionals. We believe diversity strengthens our team and drives better solutions.
Scratch is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratch considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.
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