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Southern Airways Express

Learning and Development Specialist

Southern Airways Express, Plano, Texas, us, 75086

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Job Summary At Surf Air Mobility, we’re transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a customer-first approach, advanced software solutions, and electrification, we’re pioneering new ways for people to travel, making flying not only faster but more enjoyable. Our passionate team thrives in a collaborative environment where innovation and hard work go hand in hand. Help us shape the future of aviation while working with cutting-edge technologies that are changing the lives of our passengers.

Job Details FLSA Status: Exempt

Reports To: Manager of Learning and Development

Work Status: Full Time

Location: Addison, TX

This role offers a hybrid work model, with a core requirement of three days a week on-site in our Addison office and the flexibility to work remotely on the other two days, with the option to work in-person on an as-needed basis.

Title Learning and Development Specialist – Training & Compliance / Team Member & Guest Experience

Key Duties

Provide administrative support for training programs, including scheduling sessions and managing logistics.

Assist in creating the curriculum for various training needs.

Assist in maintaining and updating Learning Management System (LMS) records.

Support the development and organization of training materials and e-learning content.

Help track and report training participation, assessments, and feedback.

Coordinate onboarding training for new hires and ensure they receive required learning resources.

Assist with in-person and virtual training sessions by managing setup, materials, and technical support.

Collaborate with team members to gather feedback and update training content as needed.

Research and recommend learning resources to enhance training programs.

Help organize and support workshops, seminars, and other learning events.

Provide logistical support for travel arrangements related to training at various airport locations.

Requirements

Bachelor’s degree or equivalent experience in education, training, or related field.

1-3 years of experience in a learning and development or training role.

Familiarity with eLearning development tools and Learning Management Systems (LMS).

Strong communication skills, both verbal and written.

Ability to work collaboratively and build relationships with subject matter experts.

Understanding of learning principles and training methodologies.

Strong organizational skills with the ability to prioritize tasks effectively.

Dependable and able to work independently with minimal supervision.

Must be authorized to work in the U.S. per the Immigration Act of 1986.

Must pass a 10-year background check and pre-employment drug screen per airline and/or company regulations.

Required Software & Tools Experience

Familiarity with next-generation LMS platforms aligned with strategic goals, including AI-enabled learning capabilities.

Virtual webinar programs such as Zoom or similar applications.

Work Environment

Hybrid work model with 3 in-office days per week.

Approximately 25% travel will be required (US only).

Benefits Competitive Salary: Attractive compensation package based on experience.

Health & Wellness: After 30 days of employment on the 1st of the next month, you are eligible to sign up for medical, dental, and vision insurance, air ambulance coverage, short-term disability, pet insurance, health savings accounts, and company-paid life insurance.

Retirement Plans: Employees can enroll in our company’s 401(k) plan.

Office Amenities

Full free on-site gym, two indoor pickleball courts, game tables in the lobby, on-site day care through Kinder Care, on-site coffee shop, on-site café, free underground parking, easy access to Tollway and George Bush, and terrific location near restaurants in Addison.

This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.

EEO Statement At Surf Air Mobility, we are committed to building a more inclusive ecosystem that integrates women, people of color, and other underrepresented groups into the cleantech sector and aerospace industry. We strongly encourage applications from qualified applicants and members of underrepresented groups. Surf Air Mobility is an Equal Opportunity Employer; employment with Surf Air Mobility is governed based on merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender.

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