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Serigor Inc

OnBase Administrator/Developer -III (Remote)

Serigor Inc, Madison, Wisconsin, us, 53774

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Job Title:

OnBase Administrator/Developer -III (Remote)

Location:

Madison, WI

Duration:

12 Months

Overview: This is an electronic document management system Administrator/Developer position. The role plans, designs, develops, tests, implements, and modifies electronic content management (ECM) solutions. It provides advanced OnBase administration and operational support, including platform and system incident/problem resolution, service and change request processing according to the client established service level agreements (SLA), and regular administration tasks and health checks to keep OnBase systems running at optimal performance for our customers. The client OnBase platform is hosted on Hyland’s Cloud Offering. Under general supervision of the Dev, Data and MiddleWare Section Supervisor, the position delivers advanced OnBase Administrator/Developer technical leadership for complex ECM projects, performs systems analysis, and provides OnBase administration, consulting, and advanced development services aligned with the client’s strategic goals and objectives.

Safety Responsibilities: Follow all client safety guidelines and standards to maintain safe working conditions; report to supervisor all incidents, accidents and near misses that resulted or could have resulted in personal injury or personal injury of a co‑worker; wear appropriate personal protective equipment in designated areas; offer safety and health suggestions to co‑workers to reduce risk; and attend appropriate safety training sessions, as directed.

Knowledge, Skills and Abilities:

Considerable knowledge of and experience in requirements gathering and solution analysis

Experience planning, designing, testing, implementing, and modifying Electronic Content Management (ECM) solutions

OnBase Certified System Administrator certification is required

OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification

OnBase Work View Certification and OnBase Certified Application Programming Interface (API) Certification

Extensive knowledge of and on‑the‑job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions

Experience with Dashboard and Unity Forms development.

Experience developing and implementing software in C# and/or Visual Basic.

Demonstrated ability to write custom queries in SQL Server

Experience performing OnBase system upgrades

Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and investigation techniques

Experience working in an agile development environment.

Significant ability to understand and apply standard ECM concepts, practices, and procedures

Ability and judgement to perform job functions independently

Knowledge of incident management and escalation procedures

Excellent written and verbal communication skills working with customers, peers, and agency leadership.

Experience creating technical documentation

Ability to work in a versatile environment with a team‑oriented focus

Considerable skill and ability in the coordination of team members and business area experts

Knowledge of emerging technologies with a focus on electronic document management and related technology industry trends

Experience researching, proposing, applying, and implementing IT related procedures, standards, and guidelines

Demonstrated skill in problem resolution and technical support technologies

Ability to effectively provide information and training to customers, team members and other stakeholders.

Top Skills & Years of Experience:

OnBase Certified System Administrator certification is required - at least 4 years

OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification - at least 4 years

OnBase Work View Certification and OnBase Certified Application Programming Interface (API) Certification - at least 3 years

Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import processes, and Workflow solutions - at least 4 years

Experience with Dashboard and Unity Forms development. - at least 3 years

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