Ryder System, Inc.
ServiceNow HRSD Lead Developer (HRIS Business Partner)- REMOTE
Ryder System, Inc., Montgomery, Alabama, United States, 36136
ServiceNow HRSD Lead Developer (HRIS Business Partner) - REMOTE
Join to apply for the
ServiceNow HRSD Lead Developer (HRIS Business Partner) - REMOTE
role at
Ryder System, Inc.
Summary The HRIS Business Partner is responsible for managing, monitoring, maintaining, and developing the HRIS systems from a business function perspective in close partnership with Information Technology, Human Resources, HR Administration, and Operations. The department also provides technical expertise through software or computer languages. Under general guidance the HRIS Business Partner evaluates, analyzes, designs, and maintains the company’s human resources information system such as:
ServiceNow HRSD Module
(MUST) and Workday HCM module (Preferred). Remote work from home.
Essential Functions
Design, develop, configure, and customize solutions within ServiceNow to improve and streamline HR processes and workflows.
Collaborate with HR, IT, and business partners to gather requirements, recommend solutions, and deliver enhancements aligned with organizational goals.
Collaborate with HR, IT, business partners, and vendors to implement or update integrations.
Provide continuous support and improvement to Employee Center portal(s) as well as the Now mobile app.
Ensure compliance with data security and privacy standards within the ServiceNow HRSD environment.
Develop or maintain Virtual Agent topics based on business needs.
Conduct thorough testing in the development environment and work closely with IT to move development to production.
Troubleshoot and resolve technical issues ensuring optimal performance within the HRSD module.
Assist in system upgrades/patches through testing, reporting, and analysis of changes. Work with HR stakeholders to identify what changes the upgrades will impact and help implement those changes.
Identify new HR needs and the software products to fulfill these needs. Perform analysis, develop, and suggest solutions to complex or unusual problems relating to special management studies for company-wide HR administrative programs.
Act as a liaison between HRIS and internal HR departments to ensure entire department system needs are being met.
Develop and maintain a strong working knowledge of the HR system in order to effectively utilize its capabilities. Provide training support to end-users and others in the department.
Provide support to end-users by developing reports, Excel spreadsheets, or any other relevant software.
Make program modifications to existing reports as necessary.
Coordinate collection and preparation of routine and special reports according to business needs.
Monitor system for problems, identify and implement corrective and preventive actions.
Ensure all interface files are received and run successfully.
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
Ability to communicate effectively both verbally and in writing with technical and non-technical customers.
Guides more junior analysts.
Demonstrates excellent judgment and decision making skills.
Qualifications
Bachelor’s degree required in a related field.
Five (5) years or more experience in an HRIS or IT environment, with a minimum of 3 years specializing in ServiceNow implementation, administration, and support required. ServiceNow HRSD module, preferred.
ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist – HR (CIS-HR) are highly preferred.
Hands-on experience with ServiceNow HRSD configuration, including HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro.
Experience developing in ServiceNow (e.g., service catalogs, Virtual Agent, Flow Designer) is required.
Experience with integrations between ServiceNow and other HR systems (e.g., Workday) is preferred.
Experience with scripting in ServiceNow (e.g., Business Rules, Client Scripts, UI Actions) is preferred.
Experience with Platform Analytics, Performance Analytics is preferred.
Proficiency in Microsoft Office products (Access, Excel, Word, PowerPoint, and Outlook) with advanced capability required.
Broad knowledge of Human Resources functions, information needs, reporting requirements, workflow and functional technology solutions intermediate required.
Working knowledge of HRIS and Payroll systems intermediate preferred.
Strong knowledge of system operating environments, technologies, equipment/systems and applications intermediate required.
Strong experience in process analysis and design techniques in system mapping, re-engineering, and report writing intermediate required.
Travel No
DOT Regulated No
Job Category HRIS
Compensation Information
Pay Type : Salaried
Minimum Pay Range : $90,000
Maximum Pay Range : $105,000
Benefits Information
Health (medical, prescription, dental, vision, and life insurance).
Disability insurance options.
Paid time off for vacation, illness, bereavement, family and parental leave.
Tax-advantaged 401(k) retirement savings plan.
Equal Opportunity Employer Statement Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
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ServiceNow HRSD Lead Developer (HRIS Business Partner) - REMOTE
role at
Ryder System, Inc.
Summary The HRIS Business Partner is responsible for managing, monitoring, maintaining, and developing the HRIS systems from a business function perspective in close partnership with Information Technology, Human Resources, HR Administration, and Operations. The department also provides technical expertise through software or computer languages. Under general guidance the HRIS Business Partner evaluates, analyzes, designs, and maintains the company’s human resources information system such as:
ServiceNow HRSD Module
(MUST) and Workday HCM module (Preferred). Remote work from home.
Essential Functions
Design, develop, configure, and customize solutions within ServiceNow to improve and streamline HR processes and workflows.
Collaborate with HR, IT, and business partners to gather requirements, recommend solutions, and deliver enhancements aligned with organizational goals.
Collaborate with HR, IT, business partners, and vendors to implement or update integrations.
Provide continuous support and improvement to Employee Center portal(s) as well as the Now mobile app.
Ensure compliance with data security and privacy standards within the ServiceNow HRSD environment.
Develop or maintain Virtual Agent topics based on business needs.
Conduct thorough testing in the development environment and work closely with IT to move development to production.
Troubleshoot and resolve technical issues ensuring optimal performance within the HRSD module.
Assist in system upgrades/patches through testing, reporting, and analysis of changes. Work with HR stakeholders to identify what changes the upgrades will impact and help implement those changes.
Identify new HR needs and the software products to fulfill these needs. Perform analysis, develop, and suggest solutions to complex or unusual problems relating to special management studies for company-wide HR administrative programs.
Act as a liaison between HRIS and internal HR departments to ensure entire department system needs are being met.
Develop and maintain a strong working knowledge of the HR system in order to effectively utilize its capabilities. Provide training support to end-users and others in the department.
Provide support to end-users by developing reports, Excel spreadsheets, or any other relevant software.
Make program modifications to existing reports as necessary.
Coordinate collection and preparation of routine and special reports according to business needs.
Monitor system for problems, identify and implement corrective and preventive actions.
Ensure all interface files are received and run successfully.
Additional Responsibilities
Performs other duties as assigned.
Skills and Abilities
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments.
Ability to communicate effectively both verbally and in writing with technical and non-technical customers.
Guides more junior analysts.
Demonstrates excellent judgment and decision making skills.
Qualifications
Bachelor’s degree required in a related field.
Five (5) years or more experience in an HRIS or IT environment, with a minimum of 3 years specializing in ServiceNow implementation, administration, and support required. ServiceNow HRSD module, preferred.
ServiceNow Certified System Administrator (CSA) and/or Certified Implementation Specialist – HR (CIS-HR) are highly preferred.
Hands-on experience with ServiceNow HRSD configuration, including HR Service Configuration, HR Case and Knowledge Management, Employee Center Pro.
Experience developing in ServiceNow (e.g., service catalogs, Virtual Agent, Flow Designer) is required.
Experience with integrations between ServiceNow and other HR systems (e.g., Workday) is preferred.
Experience with scripting in ServiceNow (e.g., Business Rules, Client Scripts, UI Actions) is preferred.
Experience with Platform Analytics, Performance Analytics is preferred.
Proficiency in Microsoft Office products (Access, Excel, Word, PowerPoint, and Outlook) with advanced capability required.
Broad knowledge of Human Resources functions, information needs, reporting requirements, workflow and functional technology solutions intermediate required.
Working knowledge of HRIS and Payroll systems intermediate preferred.
Strong knowledge of system operating environments, technologies, equipment/systems and applications intermediate required.
Strong experience in process analysis and design techniques in system mapping, re-engineering, and report writing intermediate required.
Travel No
DOT Regulated No
Job Category HRIS
Compensation Information
Pay Type : Salaried
Minimum Pay Range : $90,000
Maximum Pay Range : $105,000
Benefits Information
Health (medical, prescription, dental, vision, and life insurance).
Disability insurance options.
Paid time off for vacation, illness, bereavement, family and parental leave.
Tax-advantaged 401(k) retirement savings plan.
Equal Opportunity Employer Statement Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
#J-18808-Ljbffr