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Rollins, Inc.

Commercial Region Service Manager

Rollins, Inc., Wilmington, Delaware, us, 19894

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Commercial Region Service Manager

role at

Rollins, Inc. . We’re the Industry Leader Because of Leaders Like You. Our

Commercial Region Service Manager

position is for those with experience in multi-unit oversight who are entrepreneurial-minded, qualified, and knowledgeable. We are driven by inspiring the right people to be part of our customer focused business objectives. We are looking to hear from dedicated and hard-working individuals that strive for excellence through development of teams. Our pace is fast, and the work is challenging, but the opportunities are here for long term employment and growth, professionally and personally. With Orkin’s award-winning training program, you’ll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there’s one thing we know at Orkin, it’s that pests keep coming back, and that makes our industry recession resistant. Ready to start a career with staying power? Apply now!

Responsibilities

Oversee daily operations across multiple Branches within the region to ensure consistent performance and adherence to company standards.

Coach, mentor, and develop Service Managers and Service Technicians to improve efficiency, customer satisfaction, and service quality.

Analyze service metrics and performance data to identify trends, implement improvements, and drive regional growth.

Ensure compliance with safety protocols, regulatory requirements, and company policies across all locations.

Manage regional staffing needs, including hiring, training, and performance evaluations for Technicians.

Handle escalated customer concerns and ensure swift resolution to maintain client satisfaction.

Conduct regular field visits to monitor service delivery and provide hands-on leadership and support.

Benefits

Competitive earnings: Salary $100,000 - $110,000 annually and bonus opportunity

Company vehicle with gas card

Phone and iPad with sales software

Comprehensive benefits package including medical, dental, vision, maternity, and life Insurance

401(k) plan with company match, employee stock purchase plan

Paid vacation, holidays, and sick leave

Employee discounts, tuition reimbursement, dependent scholarship awards

Industry leading, quality, comprehensive training program

Why you should choose Orkin Founded in 1901, Orkin is a global residential and business service provider who provides the most accurate, comprehensive, and efficient pest management services for both residential and commercial customers. The Pest Management Industry is growing – and is a recession resistant line of business. You have a service-oriented mindset that leads you to build loyalty and trust with clients. You hold yourself responsible to commitments. You value being part of a team. You want to join a company that supports the community. Orkin is financially stable and growing as the largest subsidiary of Rollins (NYSE: ROL), headquartered in Atlanta, GA. Are you ready to join the Best in Pests?

Qualifications

High School Diploma or equivalent required

Valid driver's license required

Ability to obtain the appropriate pesticide license/certification if required (company paid)

Ability to work in the field independently and interact with our great clients

Work environment

Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:

Safely use a ladder within the manufacturer’s weight capacity

Occasionally lift and carry up to 50 lbs.

Safely access crawl spaces, attics, confined spaces, rooftops, etc., including the ability to climb or balance and stoop, kneel, crouch, or crawl

Wear personal protective equipment (PPE) which sometimes requires an OSHA-compliant respirator

Willing to work in different types of weather conditions

Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Consumer Services

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