Hillman
Job Summary – National Sales Development Manager
As the National Sales Development Manager, your key responsibility will be identifying and signing new high-value customers for Hillman for the ‘Everyday Solutions’ (ES) product category, a start-up style initiative within Hillman. This highly visible position will have two primary responsibilities:
Identify, pursue, and obtain listings at new retailers, distributors, and wholesale partners (not currently selling Hillman categories) for ES products
In close partnership with the account management team, identify ES product opportunities within existing Hillman customers
The National Sales Development Manager is an ambassador for Hillman, developing relationships with industry leaders, organizations, vendor partners, and prospective customers. This position will also work closely with the Hillman sales team, helping new customers transition to Account Managers during the early months after signing customers.
Essential Job Functions
The National Sales Development Manager focus will be on full-conversion opportunities in which Hillman will become a vendor for Everyday Solutions and/or impulse-style items to the prospective retailer.
Increase top-line sales for Hillman but will also be required to target prospective customers and develop a sales approach with company profitability in mind. Understanding the return on investment, customer lifetime value, and the fundamentals of the Hillman financial model will be critical in successfully targeting and signing new businesses.
Actively research, pursue, and open prospective customers by articulating and executing the Hillman value proposition.
Maintain a weekly prospect pipeline report with measurable results.
Pre-Call: Decision maker, business focus, competition, and what needs improvement.
Post-Call: Opportunity, plan for solution, ROI on customer conversion, customer lifetime value
Utilize Hillman's marketing and merchandising material/initiatives to present solutions to prospective customers strategically.
Define what is needed from a sales, marketing, and product perspective to be successful within ES
Actively communicate with National Account Managers for ES opportunities with their existing accounts
Manage expenses related to travel, meetings, organization membership, and conversion resources under Hillman's overall expense budgets.
Attend industry trade shows with a ‘show plan’ to further business development efforts.
Education & Experience
College degree or equivalent required, MBA preferred
Minimum of 5 years in new business development or National Account Management selling to Retailers or Wholesales within the CPG and/or Consumer Hardlines product categories
Retail experience and knowledge a must
Comfortability with cold calling and a track record for success, existing relationships at major retailers a strong plus
Intermediate experience with Microsoft Excel, PowerPoint, Business Intelligence systems, and CRM tools
Travel ~30% of the time. Maintains a valid driver license.
Competencies – Knowledge, Skills and Abilities
Takes initiative and follows through on promises; accepts responsibility for mistakes; protects confidentiality; voices disagreement with tact; accepts & implements change. Optimizes team performance through coaching and mentoring. Looks beyond self-interest
Exhibits cooperative behavior; anticipates customer needs & initiates service in a timely manner; exceeds service expectations at all times
Communicates verbal & written information in a clear, concise manner; invites contact and listens with respect. Provides and seeks support to improve communication
Possess current industry & job knowledge; is organized & efficient: demonstrates effective time management & multi-tasking skills; makes decisions in a timely manner. Follows best project management practices and models effective project management behavior
Work Environment & Physical Demands
Sales/Service: Environment varies due to location/store set-up. May be exposed to cramped quarters, dust, fumes, or odors. Travel required daily. May have to drive 200 miles daily. Hand/eye coordination required.
Function vision and hearing required.
Sales/Service: Medium, lifting up to 30 lbs., occasionally pushing/pulling up to 100 lbs.
The Hillman Group is an Equal Employment Opportunity and Affirmative Action Employer and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, protected veteran or military status, genetic information, citizenship status, sexual orientation, gender identity, marital status, or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.
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