Mayors Jewelers
Join to apply for the
RSG Spare Parts Manager (1127)
role at
Mayors Jewelers
1 day ago Be among the first 25 applicants
Join to apply for the
RSG Spare Parts Manager (1127)
role at
Mayors Jewelers
About Us
We're a global retailer employing nearly 3,000 people across the UK and the United States.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Job Purpose The Manager of Retail Service Operations is responsible for ensuring exceptional client service by leading and coordinating the workflow of the watch repair and service team. This role requires strong leadership, operational oversight, and strategic planning to optimize service delivery, inventory management, and team performance.
Core Accountabilities Essential Experience And Attributes
Read, interpret, and transcribe data to maintain accurate records by:
Scanning and reading documents quickly and accurately
Understanding and interpreting complex data
Translating data into clear and concise records
Demonstrate the ability to multi-task by:
Handling multiple projects simultaneously
Prioritizing tasks and managing time effectively
Switching gears quickly and adapting to changing priorities
Speak and listen effectively in dealing with customers/associates, both in person and over the phone by:
Communicating clearly and concisely in both verbal and written form
Building rapport with vendors and associates
Actively listening to feedback and suggestions
Demonstrate above average computer skills with a variety of common and proprietary software by:
Proficient in using a variety of software programs, intermediate Excel and word processing is a must.
College Degree Preferred
Preferred qualifications include 3–5 years of experience in customer service, inventory management, and financial operations.
Desirable Experience and Attributes
Living By Our Values Of
Living By Our Values Of
We earn trust and confidence
We treat everyone with respect
We care for our communities
We protect our planet
We advocate for our industry
We do the right thing, always
The Watches of Switzerland Group Foundation
The Watches of Switzerland Group Foundation achieved its charitable status in November 2021, with the purpose of continuing the Group’s commitment to philanthropic investment in a focused range of charitable causes. The Foundation, which will bring most of the Group’s charitable activities under one umbrella, has so far been funded by a $6million donation from the Watches of Switzerland Group to support local communities with an emphasis on helping vulnerable people in poverty.
OUR PURPOSE
To WOW our clients while caring for our colleagues, our communities, and our planet
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Luxury Goods & Jewelry
Referrals increase your chances of interviewing at Mayors Jewelers by 2x
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RSG Spare Parts Manager (1127)
role at
Mayors Jewelers
1 day ago Be among the first 25 applicants
Join to apply for the
RSG Spare Parts Manager (1127)
role at
Mayors Jewelers
About Us
We're a global retailer employing nearly 3,000 people across the UK and the United States.
Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.
Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable.
Job Purpose The Manager of Retail Service Operations is responsible for ensuring exceptional client service by leading and coordinating the workflow of the watch repair and service team. This role requires strong leadership, operational oversight, and strategic planning to optimize service delivery, inventory management, and team performance.
Core Accountabilities Essential Experience And Attributes
Read, interpret, and transcribe data to maintain accurate records by:
Scanning and reading documents quickly and accurately
Understanding and interpreting complex data
Translating data into clear and concise records
Demonstrate the ability to multi-task by:
Handling multiple projects simultaneously
Prioritizing tasks and managing time effectively
Switching gears quickly and adapting to changing priorities
Speak and listen effectively in dealing with customers/associates, both in person and over the phone by:
Communicating clearly and concisely in both verbal and written form
Building rapport with vendors and associates
Actively listening to feedback and suggestions
Demonstrate above average computer skills with a variety of common and proprietary software by:
Proficient in using a variety of software programs, intermediate Excel and word processing is a must.
College Degree Preferred
Preferred qualifications include 3–5 years of experience in customer service, inventory management, and financial operations.
Desirable Experience and Attributes
Living By Our Values Of
Living By Our Values Of
We earn trust and confidence
We treat everyone with respect
We care for our communities
We protect our planet
We advocate for our industry
We do the right thing, always
The Watches of Switzerland Group Foundation
The Watches of Switzerland Group Foundation achieved its charitable status in November 2021, with the purpose of continuing the Group’s commitment to philanthropic investment in a focused range of charitable causes. The Foundation, which will bring most of the Group’s charitable activities under one umbrella, has so far been funded by a $6million donation from the Watches of Switzerland Group to support local communities with an emphasis on helping vulnerable people in poverty.
OUR PURPOSE
To WOW our clients while caring for our colleagues, our communities, and our planet
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Luxury Goods & Jewelry
Referrals increase your chances of interviewing at Mayors Jewelers by 2x
Sign in to set job alerts for “Parts Manager” roles.
Regional Sales Manager - Southeast (Office Coffee)
Automotive Parts Retail and Wholesale Consultant
National Sales Manager - Ft. Lauderdale, FL
Aventura, FL $54,700.00-$91,000.00 1 day ago
Boca Raton, FL $55,000.00-$65,000.00 1 month ago
Experienced Group Charter Sales Manager (On-Site, Hollywood FL)
Boca Raton, FL $40,000.00-$45,000.00 3 weeks ago
Market Manager - Miami, FL, Sales & Marketing - Offline Field Sales
Miami, FL $43,100.00-$75,000.00 1 week ago
General Manager - Fast Casual - Delray Beach
Delray Beach, FL $65,000.00-$200,000.00 1 month ago
Miramar, FL $65,000.00-$200,000.00 1 month ago
District Manager (Sales/Business Development - Miami based)
Margate, FL $50,500.00-$70,000.00 2 weeks ago
Strategic Sales Account Manager | Contract until May 2026 (Miami)
Miami, FL $10,000.00-$106,500.00 2 weeks ago
General Manager - Fast Casual - Coral Springs
Coral Springs, FL $65,000.00-$200,000.00 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr