Mayors Jewelers
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RSG Spare Parts Manager
role at
Mayors Jewelers 1 day ago Be among the first 25 applicants Overview
Join to apply for the
RSG Spare Parts Manager
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Mayors Jewelers About Us
We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable. Job Purpose
The Manager of Retail Service Operations is responsible for ensuring exceptional client service by leading and coordinating the workflow of the watch repair and service team. This role requires strong leadership, operational oversight, and strategic planning to optimize service delivery, inventory management, and team performance. Core Accountabilities
Read, interpret, and transcribe data to maintain accurate records Scan and read documents quickly and accurately Understand and interpret complex data Translate data into clear and concise records Demonstrate the ability to multi-task by handling multiple projects simultaneously Prioritize tasks and manage time effectively Switch gears quickly and adapt to changing priorities Speak and listen effectively with customers and associates, in person and over the phone Communicate clearly in verbal and written form Build rapport with vendors and associates Actively listen to feedback and suggestions Demonstrate above-average computer skills with common and proprietary software Proficient in using a variety of software programs; intermediate Excel and word processing is a plus Experience & Qualifications
College Degree Preferred Preferred qualifications include 3–5 years of experience in customer service, inventory management, and financial operations Living by our Values
We earn trust and confidence We treat everyone with respect We care for our communities We protect our planet We advocate for our industry We do the right thing, always Foundation
The Watches of Switzerland Group Foundation supports philanthropic activities and focuses on charitable causes for local communities, with funding provided to support vulnerable people in poverty. Purpose
To WOW our clients while caring for our colleagues, our communities, and our planet Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Luxury Goods & Jewelry We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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RSG Spare Parts Manager
role at
Mayors Jewelers 1 day ago Be among the first 25 applicants Overview
Join to apply for the
RSG Spare Parts Manager
role at
Mayors Jewelers About Us
We're a global retailer employing nearly 3,000 people across the UK and the United States. Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams. Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do – we love to wow our clients and make every interaction with us special and memorable. Job Purpose
The Manager of Retail Service Operations is responsible for ensuring exceptional client service by leading and coordinating the workflow of the watch repair and service team. This role requires strong leadership, operational oversight, and strategic planning to optimize service delivery, inventory management, and team performance. Core Accountabilities
Read, interpret, and transcribe data to maintain accurate records Scan and read documents quickly and accurately Understand and interpret complex data Translate data into clear and concise records Demonstrate the ability to multi-task by handling multiple projects simultaneously Prioritize tasks and manage time effectively Switch gears quickly and adapt to changing priorities Speak and listen effectively with customers and associates, in person and over the phone Communicate clearly in verbal and written form Build rapport with vendors and associates Actively listen to feedback and suggestions Demonstrate above-average computer skills with common and proprietary software Proficient in using a variety of software programs; intermediate Excel and word processing is a plus Experience & Qualifications
College Degree Preferred Preferred qualifications include 3–5 years of experience in customer service, inventory management, and financial operations Living by our Values
We earn trust and confidence We treat everyone with respect We care for our communities We protect our planet We advocate for our industry We do the right thing, always Foundation
The Watches of Switzerland Group Foundation supports philanthropic activities and focuses on charitable causes for local communities, with funding provided to support vulnerable people in poverty. Purpose
To WOW our clients while caring for our colleagues, our communities, and our planet Seniority level
Mid-Senior level Employment type
Full-time Job function
Sales and Business Development Industries
Luxury Goods & Jewelry We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr