One Hour Heating & Air Conditioning
Client Care Representative
One Hour Heating & Air Conditioning, Teaneck, New Jersey, United States
Join to apply for the
Client Care Representative
role at
One Hour Heating & Air Conditioning 1 year ago Be among the first 25 applicants Join to apply for the
Client Care Representative
role at
One Hour Heating & Air Conditioning Get AI-powered advice on this job and more exclusive features. Join Our Team of HVAC Service Pros Today!
Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
Job Summary
This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls.
Job Duties
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not. Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window Makes outbound calls to club membership clients to ensure that they are satisfied with any repairs
Minimum Requirements
High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred
Compensation: $35,000.00 - $38,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Consumer Services Referrals increase your chances of interviewing at One Hour Heating & Air Conditioning by 2x Get notified about new Customer Service Representative jobs in
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#J-18808-Ljbffr
Client Care Representative
role at
One Hour Heating & Air Conditioning 1 year ago Be among the first 25 applicants Join to apply for the
Client Care Representative
role at
One Hour Heating & Air Conditioning Get AI-powered advice on this job and more exclusive features. Join Our Team of HVAC Service Pros Today!
Do you value professionalism and punctuality? Do you want to work with the best pros in the HVAC industry? If you are an individual who values a rewarding career and providing amazing customer experiences, you may be a match for our team. Opportunities for professional technicians and customer service professionals are now available across the country.
Job Summary
This position answers incoming client telephone calls and assists with the supervision and dispatching of all scheduled service and maintenance calls.
Job Duties
Answers incoming client telephone calls and recognizes that this is where the client will form their first impression of the company Good communication with the client is essential! Has a courteous and pleasant demeanor whether on a phone call or not. Ensures that each telephone call is answered before the third ring and that the approved company greeting and script is used each time Notifies clients ahead of time without fail if the Technician is not going to arrive at their home within the scheduled time window Makes outbound calls to club membership clients to ensure that they are satisfied with any repairs
Minimum Requirements
High school diploma or equivalent required Above-average verbal and telephone communication skills are essential Must have good computer software skills Prior customer service experience preferred
Compensation: $35,000.00 - $38,000.00 per year
Join the One Hour Team!
We want to make joining our team as easy as possible. Our team members are the most valuable assets in our organization. It’s true, our employees come first! How do we prove it? First things first.
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate. Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it. Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
So, if you have a great attitude and a strong work ethic, and are someone who takes pride in the work you do, then we want to hear from you!
Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to One Hour Heating & Air Conditioning Corporate. Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Consumer Services Referrals increase your chances of interviewing at One Hour Heating & Air Conditioning by 2x Get notified about new Customer Service Representative jobs in
Teaneck, NJ . Manhattan, NY $40,000.00-$42,000.00 1 month ago Lobby Attendant Position - Luxury Condominium
New York, NY $77,000.00-$95,000.00 4 days ago Premium Guest Services Representative Full Time
Manager, Customer Service Training & Quality
New York, NY $90,000.00-$105,000.00 6 days ago Client Experience Coordinator (Long-Term Temporary Assignment) - Soho
New York, NY $90,000.00-$115,000.00 2 months ago Airline Customer Service Representative in LGA Airport - $18.00/hr $4.54/hr
Jamaica, NY $50,000.00-$70,000.00 2 weeks ago EWR Airport Customer Experience Specialist On-Call
Brooklyn, NY $60,000.00-$70,000.00 5 days ago Member Experience Representative (Flushing YMCA)
New York, NY $65,000.00-$75,000.00 4 days ago Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team Member
Pelham, NY $50,000.00-$80,000.00 2 years ago Manhattan, NY $36,971.00-$45,150.00 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr