H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
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H&R Block 3 days ago Be among the first 25 applicants Join to apply for the
Multi-Unit Team Leader
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H&R Block Get AI-powered advice on this job and more exclusive features. Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You’ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. Responsibilities and Requirements
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience with the ability to grow and develop associates Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture Strong decision-making and judgment skills in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency with MS Office Bachelor’s degree in a related field, or high school diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
At H&R Block, we invest in our people and support their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan Check out all available benefits at blockbenefits.com The Community You Will Join
We are committed to building a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists, with colleagues who help and support each other. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Sponsored Job
#9631
#J-18808-Ljbffr
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block 3 days ago Be among the first 25 applicants Join to apply for the
Multi-Unit Team Leader
role at
H&R Block Get AI-powered advice on this job and more exclusive features. Our Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. Using your people management experience and passion for helping people, you’ll provide leadership to the customer-centric teams in the offices you manage to accelerate their seasonal tax business. You’ll serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office related growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. Please note that this role is not remote and will require you to work in-person. Responsibilities and Requirements
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping, as well as labor management for associates in all offices Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience with the ability to grow and develop associates Demonstrated aptitude for growth plan execution and ability to lead towards a growth culture Strong decision-making and judgment skills in a fast-paced environment with minimal supervision Strong interpersonal and communication skills with a customer-centric mindset Computer proficiency with MS Office Bachelor’s degree in a related field, or high school diploma with the equivalent combination of experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
At H&R Block, we invest in our people and support their total well-being. Our benefits help associates plan for health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support available to you and your family Various discounts on everyday items and services Benefits with eligibility requirements: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan Check out all available benefits at blockbenefits.com The Community You Will Join
We are committed to building a Connected Culture where trust, care, and connections help everyone feel safe to bring their authentic self to work and belong as part of a larger team. You will be in an exceptional work environment recognized on Best Companies lists, with colleagues who help and support each other. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Sponsored Job
#9631
#J-18808-Ljbffr