H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . The Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belongs. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day
As a
Multi-Unit Team Leader , you will provide leadership over three H&R Block tax offices. You will lead customer-centric teams to accelerate the seasonal tax business. You will be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for the three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season, transitioning to full-time from January to April, including evening and weekend hours as needed. This role is in-person and not remote. What you will bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and address performance concerns with the Associate Relations Center Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and fostering a growth culture Strong decision-making and judgment skills; able to perform in a fast-paced environment with minimal supervision Excellent interpersonal and communication skills with a customer-centric mindset Computer proficiency with MS Office Bachelor's degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
We invest in our people and offer benefits to support their health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401k retirement savings, and Employee Stock Purchase Plan (eligibility applies) Check out all available benefits at blockbenefits.com The Community You Will Join
We are committed to building a Connected Culture - trust, care, and connections guide how we work together, creating an environment where everyone feels safe to bring their authentic self to work and belong to a larger team. You will be surrounded by colleagues who are committed to helping each other grow. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you\'re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not an offer or guarantee of employment. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Retail
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . The Company
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belongs. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. At H&R Block, we\'re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day
As a
Multi-Unit Team Leader , you will provide leadership over three H&R Block tax offices. You will lead customer-centric teams to accelerate the seasonal tax business. You will be the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for the three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season, transitioning to full-time from January to April, including evening and weekend hours as needed. This role is in-person and not remote. What you will bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and address performance concerns with the Associate Relations Center Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and fostering a growth culture Strong decision-making and judgment skills; able to perform in a fast-paced environment with minimal supervision Excellent interpersonal and communication skills with a customer-centric mindset Computer proficiency with MS Office Bachelor's degree in a related field, or high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Why work for us
We invest in our people and offer benefits to support their health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate Wellbeing program, BetterYou, to help you build healthy habits Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401k retirement savings, and Employee Stock Purchase Plan (eligibility applies) Check out all available benefits at blockbenefits.com The Community You Will Join
We are committed to building a Connected Culture - trust, care, and connections guide how we work together, creating an environment where everyone feels safe to bring their authentic self to work and belong to a larger team. You will be surrounded by colleagues who are committed to helping each other grow. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you\'re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not an offer or guarantee of employment. Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Information Technology Industries: Retail
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