H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . As the Multi-Unit Team Leader, you’ll provide leadership over three H&R Block tax offices. You’ll lead the customer-centric teams to accelerate their seasonal tax business. This role is the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is in-person and not remote. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns. Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Your Expertise
People management experience with the ability to grow and develop associates. Demonstrated aptitude for growth plan execution and leading toward a growth culture. Strong decision-making and judgment skills; able to perform in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset that seeks to understand and exceed client needs. Computer proficiency with MS Office. Bachelor’s degree in a related field, or a high school diploma with the equivalent combination of experience. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Benefits and Community
Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check out all available benefits at blockbenefits.com. The Community You Will Join At H&R Block we remain committed to building a Connected Culture — trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized on Best Companies lists. You will be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not an offer or guarantee of employment. Pay Range
The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, and location. Qualifying associates may enroll in benefits and incentive plans as described by HR policies. Pay Range $15.00 - $40.00/Hr.
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . As the Multi-Unit Team Leader, you’ll provide leadership over three H&R Block tax offices. You’ll lead the customer-centric teams to accelerate their seasonal tax business. This role is the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. This role is in-person and not remote. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns. Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. Your Expertise
People management experience with the ability to grow and develop associates. Demonstrated aptitude for growth plan execution and leading toward a growth culture. Strong decision-making and judgment skills; able to perform in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset that seeks to understand and exceed client needs. Computer proficiency with MS Office. Bachelor’s degree in a related field, or a high school diploma with the equivalent combination of experience. Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Benefits and Community
Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, to help you build healthy habits. Neurodiversity and caregiver support available to you and your family. Various discounts on everyday items and services. Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan. Check out all available benefits at blockbenefits.com. The Community You Will Join At H&R Block we remain committed to building a Connected Culture — trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team. You will be immersed in an exceptional work environment that is recognized on Best Companies lists. You will be surrounded by colleagues who are committed to helping each other grow and support each other. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race, color, ethnicity, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is not an offer or guarantee of employment. Pay Range
The pay range for this position is listed below. Local minimum wage laws apply. Individual pay decisions depend on factors such as experience, education, and location. Qualifying associates may enroll in benefits and incentive plans as described by HR policies. Pay Range $15.00 - $40.00/Hr.
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