Monro Muffler/Brake
Overview
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and we value every guest and every teammate. Our people-first approach guides our culture. Headquartered in Rochester, New York, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states. We power 16 tire and auto service brands, serving communities across the country. Under the Monro banner, we are united as a TEAM to bring guests the highest quality tire and auto service in the industry. Position opportunities exist in our retail locations across brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you enjoy helping others, working on cars, solving problems, building guest relationships, and upholding honesty and integrity, Monro could be your destination. Destination Monro - Your Career is Here! About The Role
The General Service Technician role is a full-time or part-time hourly position based on business needs. The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This role delivers exceptional 5 Star service to guests through effective communication of vehicle issues and proposed solutions while meeting time and quality expectations. Salary Range:
$16.00 - $19.00 per hour – Based on experience. This role is eligible for additional compensation and incentives. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – lubrications, oil changes, basic maintenance (bulbs, wiper blades, filters, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management including pulling tires and parts, unloading and stocking inventory. Assist with general store duties to keep the store clean and guest-ready in Monro standards. Adhere to safety standards including Wheel Torque, Oil safety and compliance procedures. Test drive vehicles per Monro’s Road Test policy using dedicated routes, following local traffic and safety laws. Follow company policies, governmental standards including environmental codes and ANSI/OSHA standards. Maintain technical knowledge by completing Monro University training courses and modules. Operate and maintain equipment safely (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Qualifications
High School Diploma or equivalent preferred. Automotive training in basic car maintenance/repair or equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory MVR; ability to operate customer vehicles for test drives. Must own a basic set of tools or participate in Monro’s tool purchase program. Profile & Skills
Ability to take initiative in identifying problems, collecting data, and making practical decisions. Strong customer service skills. Strong verbal and written communication skills to convey technical issues and write routine reports. Work Environment & Physical Requirements
This job operates in an automotive shop environment with moderate noise and exposure to weather, chemicals, odors, dirt, and dust. The role may require flexible hours including days, evenings, weekends, and holidays, and the ability to lift up to 50 lbs. Frequent standing, walking, reaching, squatting, bending, stooping, kneeling, and twisting are expected. Benefits
Performance-based incentives Paid vacation for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses where applicable 401k eligibility immediately upon hire Direct Deposit Employee discounts Healthcare, Vision, and Dental for full-time teammates Employee Access Perks Career advancement opportunities This summary is not all-inclusive; other duties may be assigned as needed. Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status, or other protected characteristics.
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Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, and we value every guest and every teammate. Our people-first approach guides our culture. Headquartered in Rochester, New York, Monro operates nearly 1,300 auto repair shops and tire dealers in 32 states. We power 16 tire and auto service brands, serving communities across the country. Under the Monro banner, we are united as a TEAM to bring guests the highest quality tire and auto service in the industry. Position opportunities exist in our retail locations across brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you enjoy helping others, working on cars, solving problems, building guest relationships, and upholding honesty and integrity, Monro could be your destination. Destination Monro - Your Career is Here! About The Role
The General Service Technician role is a full-time or part-time hourly position based on business needs. The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This role delivers exceptional 5 Star service to guests through effective communication of vehicle issues and proposed solutions while meeting time and quality expectations. Salary Range:
$16.00 - $19.00 per hour – Based on experience. This role is eligible for additional compensation and incentives. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair. Vehicle Services – lubrications, oil changes, basic maintenance (bulbs, wiper blades, filters, etc.), battery testing and installations. Consistently complete Monro’s Courtesy Inspection on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs. Assist in inventory management including pulling tires and parts, unloading and stocking inventory. Assist with general store duties to keep the store clean and guest-ready in Monro standards. Adhere to safety standards including Wheel Torque, Oil safety and compliance procedures. Test drive vehicles per Monro’s Road Test policy using dedicated routes, following local traffic and safety laws. Follow company policies, governmental standards including environmental codes and ANSI/OSHA standards. Maintain technical knowledge by completing Monro University training courses and modules. Operate and maintain equipment safely (lifts, welders, brake lathes, etc.). Perform other duties as assigned. Qualifications
High School Diploma or equivalent preferred. Automotive training in basic car maintenance/repair or equivalent combination of education and experience. Must possess a current valid driver’s license and have a satisfactory MVR; ability to operate customer vehicles for test drives. Must own a basic set of tools or participate in Monro’s tool purchase program. Profile & Skills
Ability to take initiative in identifying problems, collecting data, and making practical decisions. Strong customer service skills. Strong verbal and written communication skills to convey technical issues and write routine reports. Work Environment & Physical Requirements
This job operates in an automotive shop environment with moderate noise and exposure to weather, chemicals, odors, dirt, and dust. The role may require flexible hours including days, evenings, weekends, and holidays, and the ability to lift up to 50 lbs. Frequent standing, walking, reaching, squatting, bending, stooping, kneeling, and twisting are expected. Benefits
Performance-based incentives Paid vacation for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses where applicable 401k eligibility immediately upon hire Direct Deposit Employee discounts Healthcare, Vision, and Dental for full-time teammates Employee Access Perks Career advancement opportunities This summary is not all-inclusive; other duties may be assigned as needed. Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer. We consider all individuals regardless of age, color, national origin, citizenship status, disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, veteran status, or other protected characteristics.
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