Serta Simmons Bedding, LLC
Site Operations Specialist-Dealer Website
Serta Simmons Bedding, LLC, Atlanta, Georgia, United States, 30383
Site Operations Specialist – Dealer Website
Be Part of the Future of Sleep!
At Serta Simmons Bedding (SSB), we’re more than a mattress company. We’re a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With 150 years of heritage delivering industry‑leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons®, and Tuft & Needle®.
Position Overview In this Site Operations Specialist role you will focus on driving the execution of all Our Promise Growth dealer site initiatives. You will translate business goals into actionable project plans, coordinate cross‑functional efforts, own the content roadmap, manage quarterly refreshes, oversee staging and publishing processes, monitor site performance, report KPIs, and lead QA efforts to maintain a best‑in‑class dealer website experience. The position is based in Atlanta, GA, with strong preference for candidates currently residing in the Atlanta area. Relocation assistance is not available. This is a hybrid position with the ability to work from home Monday and Friday, with in‑office days Tuesday‑Thursday.
What You’ll Do
Translate business goals into clear, actionable project plans for all Our Promise Growth Dealer Website initiatives and communicate detailed site implementation schedules to stakeholders.
Coordinate activities across business partners—Omni Retail Marketing, Brand Marketing, eComm, Creative, Sales, IT, and Engineering—to keep timelines and deliverables on track.
Own the Content Roadmap, partner with content owners to deliver timely updates, manage quarterly refreshes, go‑live dates, and retire outdated content.
Build and maintain staging environments, load site content, and leverage platform tools to update and publish assets for sales windows, promotions, and product launches.
Apply brand templates to ensure consistent site look and feel and submit creative requests for new assets.
Develop and execute testing plans to optimize site performance and asset usage.
Track site performance through analytics dashboards and monthly KPI reporting and share insights with Marketing leadership.
Lead QA reviews, provide final sign‑off on site content, and manage revisions; partner with IT to resolve break‑fix issues via standard ticketing.
Collaborate with the Creative Team and DAM Librarian to keep digital asset updates and collections accurate and current.
Identify and implement process improvements that drive efficiency and scalability in website operations.
Keep cross‑functional teams informed of site status, capture feedback, and ensure timely resolution of action items.
Support business partners with production of product content—copy, imagery, legal assets, and dealer materials.
What You’ll Bring
BA/BS degree or equivalent experience.
1–2 years of experience working in a CMS, with strong technical aptitude and eagerness to learn new platforms; Adobe platform experience a plus.
Familiarity with content management tools and asset workflows.
Proficiency in PowerPoint with strong formatting and presentation skills.
Proven ability to learn quickly, solve problems proactively, and deliver results in a fast‑paced environment.
High attention to detail and ability to connect tactical execution to strategic goals.
Strong cross‑functional collaboration skills and ability to manage multiple projects to completion.
Balance of creative thinking and data‑driven decision making.
Excellent communication, interpersonal, organizational, and presentation skills.
Entrepreneurial mindset with enthusiasm for tackling new challenges.
Comfort working in a high growth, evolving environment with shifting priorities.
Passion for home goods and retail industries is a plus.
Why Work at Serta Simmons Bedding? When you join SSB, you become part of a winning and diverse team committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.
Benefits and Perks (USA)
Health, Dental, and Vision
Annual employee contribution to HSA
401K with company match
Paid Time Off / Vacation
12 company holidays
Sick days
Company paid short‑ and long‑term disability
Paid parental leave
Discount programs including Friends and family discounts
Referral Bonus
Tuition Reimbursement
Employees are required to comply with COVID policies established by a vendor or customer. We remain committed to equal employment opportunity and provide reasonable accommodations to applicants and employees who need them. Hiring salary range is legally required where applicable. Starting pay depends on a variety of factors including geographic location, market demands, experience, training, and education.
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At Serta Simmons Bedding (SSB), we’re more than a mattress company. We’re a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With 150 years of heritage delivering industry‑leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons®, and Tuft & Needle®.
Position Overview In this Site Operations Specialist role you will focus on driving the execution of all Our Promise Growth dealer site initiatives. You will translate business goals into actionable project plans, coordinate cross‑functional efforts, own the content roadmap, manage quarterly refreshes, oversee staging and publishing processes, monitor site performance, report KPIs, and lead QA efforts to maintain a best‑in‑class dealer website experience. The position is based in Atlanta, GA, with strong preference for candidates currently residing in the Atlanta area. Relocation assistance is not available. This is a hybrid position with the ability to work from home Monday and Friday, with in‑office days Tuesday‑Thursday.
What You’ll Do
Translate business goals into clear, actionable project plans for all Our Promise Growth Dealer Website initiatives and communicate detailed site implementation schedules to stakeholders.
Coordinate activities across business partners—Omni Retail Marketing, Brand Marketing, eComm, Creative, Sales, IT, and Engineering—to keep timelines and deliverables on track.
Own the Content Roadmap, partner with content owners to deliver timely updates, manage quarterly refreshes, go‑live dates, and retire outdated content.
Build and maintain staging environments, load site content, and leverage platform tools to update and publish assets for sales windows, promotions, and product launches.
Apply brand templates to ensure consistent site look and feel and submit creative requests for new assets.
Develop and execute testing plans to optimize site performance and asset usage.
Track site performance through analytics dashboards and monthly KPI reporting and share insights with Marketing leadership.
Lead QA reviews, provide final sign‑off on site content, and manage revisions; partner with IT to resolve break‑fix issues via standard ticketing.
Collaborate with the Creative Team and DAM Librarian to keep digital asset updates and collections accurate and current.
Identify and implement process improvements that drive efficiency and scalability in website operations.
Keep cross‑functional teams informed of site status, capture feedback, and ensure timely resolution of action items.
Support business partners with production of product content—copy, imagery, legal assets, and dealer materials.
What You’ll Bring
BA/BS degree or equivalent experience.
1–2 years of experience working in a CMS, with strong technical aptitude and eagerness to learn new platforms; Adobe platform experience a plus.
Familiarity with content management tools and asset workflows.
Proficiency in PowerPoint with strong formatting and presentation skills.
Proven ability to learn quickly, solve problems proactively, and deliver results in a fast‑paced environment.
High attention to detail and ability to connect tactical execution to strategic goals.
Strong cross‑functional collaboration skills and ability to manage multiple projects to completion.
Balance of creative thinking and data‑driven decision making.
Excellent communication, interpersonal, organizational, and presentation skills.
Entrepreneurial mindset with enthusiasm for tackling new challenges.
Comfort working in a high growth, evolving environment with shifting priorities.
Passion for home goods and retail industries is a plus.
Why Work at Serta Simmons Bedding? When you join SSB, you become part of a winning and diverse team committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.
Benefits and Perks (USA)
Health, Dental, and Vision
Annual employee contribution to HSA
401K with company match
Paid Time Off / Vacation
12 company holidays
Sick days
Company paid short‑ and long‑term disability
Paid parental leave
Discount programs including Friends and family discounts
Referral Bonus
Tuition Reimbursement
Employees are required to comply with COVID policies established by a vendor or customer. We remain committed to equal employment opportunity and provide reasonable accommodations to applicants and employees who need them. Hiring salary range is legally required where applicable. Starting pay depends on a variety of factors including geographic location, market demands, experience, training, and education.
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