Sierra Business Solution
Overview
Join to apply for the
Product Manager, Agent Development
role at
Sierra Business Solution . We are building a platform to help businesses create better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. What You'll Do
Build enterprise-grade AI agents: Partner with engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with customers: Interact with leaders across our customers’ organizations to discover requirements, demonstrate Sierra’s agent, address technical challenges, and develop agents to fit customer needs. Shape the product roadmap: Collaborate with engineering and product teams to scope and implement features essential to customer success. What You'll Bring
5-7+ years of experience in product development of highly technical products. Past experience in Product Management or similar roles at or above Senior Product Manager level. Experience crafting messages for potential customers, including executives. Ability to communicate technical concepts to both non-technical and technical audiences, including AI developments. Degree in a technical field or equivalent professional experience. Even better...
AI-related product development experience (especially with AI agents). Some coding experience with React, TypeScript, and Go. MBA or equivalent business experience (opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values
Trust: We build trust with customers and with each other through accountability, empathy, quality, and responsiveness. Customer Obsession: We focus on customer goals and driving outcomes, not just technical milestones. Craftsmanship: We care about detail from words to system architecture and continuously improve. Intensity: We aim to be the best, fix issues, and learn openly from failures. Family: We support balance and respect, and celebrate achievements. What We Offer
Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan with Sierra match Parental Leave Fertility and family-building benefits Lunch, snacks, and coffee Discretionary Benefit Stipend Free alphorn lessons These benefits are detailed in Sierra's policies and subject to change. Eligible full-time employees can participate in Sierra's equity plans subject to plan terms. Be you, with us We're committed to diversity and inclusion. We encourage you to apply even if your experience doesn't match the job description. We evaluate all applicants fairly without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Sierra Business Solution. We’re unlocking community knowledge with AI-powered insights across our articles.
#J-18808-Ljbffr
Join to apply for the
Product Manager, Agent Development
role at
Sierra Business Solution . We are building a platform to help businesses create better, more human customer experiences with AI. We are primarily an in-person company based in San Francisco, with growing offices in Atlanta, New York, and London. What You'll Do
Build enterprise-grade AI agents: Partner with engineers and customers to build and ship AI agents that handle thousands of customer conversations a day. Engage with customers: Interact with leaders across our customers’ organizations to discover requirements, demonstrate Sierra’s agent, address technical challenges, and develop agents to fit customer needs. Shape the product roadmap: Collaborate with engineering and product teams to scope and implement features essential to customer success. What You'll Bring
5-7+ years of experience in product development of highly technical products. Past experience in Product Management or similar roles at or above Senior Product Manager level. Experience crafting messages for potential customers, including executives. Ability to communicate technical concepts to both non-technical and technical audiences, including AI developments. Degree in a technical field or equivalent professional experience. Even better...
AI-related product development experience (especially with AI agents). Some coding experience with React, TypeScript, and Go. MBA or equivalent business experience (opportunity to lean into broader business roles). Past roles that interface with end customers to influence software development. Our values
Trust: We build trust with customers and with each other through accountability, empathy, quality, and responsiveness. Customer Obsession: We focus on customer goals and driving outcomes, not just technical milestones. Craftsmanship: We care about detail from words to system architecture and continuously improve. Intensity: We aim to be the best, fix issues, and learn openly from failures. Family: We support balance and respect, and celebrate achievements. What We Offer
Flexible (Unlimited) Paid Time Off Medical, Dental, and Vision benefits for you and your family Life Insurance and Disability Benefits Retirement Plan with Sierra match Parental Leave Fertility and family-building benefits Lunch, snacks, and coffee Discretionary Benefit Stipend Free alphorn lessons These benefits are detailed in Sierra's policies and subject to change. Eligible full-time employees can participate in Sierra's equity plans subject to plan terms. Be you, with us We're committed to diversity and inclusion. We encourage you to apply even if your experience doesn't match the job description. We evaluate all applicants fairly without regard to race, color, religion, gender, national origin, age, disability, veteran status, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. Seniority level
Mid-Senior level Employment type
Full-time Job function
Product Management and Marketing Industries
IT Services and IT Consulting Referrals increase your chances of interviewing at Sierra Business Solution. We’re unlocking community knowledge with AI-powered insights across our articles.
#J-18808-Ljbffr