H&R Block
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Multi-Unit Team Leader
role at
H&R Block Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. We’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Overview
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll supervise customer-centric teams to accelerate seasonal tax business. This is a frontline management role responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season and transition to full-time from January to April, including evening and weekend hours as needed. This role is in-person and not remote. Responsibilities
Provide leadership to the customer-centric teams across three tax offices to accelerate seasonal tax business. Serve as the front-line manager for leadership and development of associates, delivering an outstanding client experience and achieving office growth objectives for three offices. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. What you’ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and collaborate with the Associate Relations Center to address performance concerns. Build an engaging team environment across all offices through training and coaching, recognizing outstanding contributions. Travel between offices as required. Prepare tax returns as needed, after successful completion of required training. Your Expertise
People management experience with a track record of developing associates. Aptitude for growth plan execution and fostering a growth-oriented culture. Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency in MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Why work for us
H&R Block is committed to the total well-being of our people. Our benefits support health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, for healthy habits. Neurodiversity and caregiver support available. Discounts on everyday items and services. Medical coverage, 401(k), Employee Stock Purchase Plan, and other benefits with eligibility. More benefits details at blockbenefits.com. Pay Range
The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits as described. Pay Range : $15.00 - $40.00/Hr. Location
Santa Maria, CA Equal opportunity employer: H&R Block supports diversity in the workplace and encourages applications from all qualified candidates regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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Multi-Unit Team Leader
role at
H&R Block Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. This multi-year roadmap focuses on innovation, client experience, and sustainable growth. It is designed to elevate how we work, how we serve, and how we lead in our industry. We’re curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. Overview
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll supervise customer-centric teams to accelerate seasonal tax business. This is a frontline management role responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season and transition to full-time from January to April, including evening and weekend hours as needed. This role is in-person and not remote. Responsibilities
Provide leadership to the customer-centric teams across three tax offices to accelerate seasonal tax business. Serve as the front-line manager for leadership and development of associates, delivering an outstanding client experience and achieving office growth objectives for three offices. Lead daily team meetings and communicate essential information to tax office associates. Create associate work schedules across all offices and ensure accurate timekeeping and labor management. Travel between offices as required. Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment. What you’ll bring to the team
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders. Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement. Assist DGM in recruiting and interviewing candidates for tax office associate positions. Conduct timely performance reviews and collaborate with the Associate Relations Center to address performance concerns. Build an engaging team environment across all offices through training and coaching, recognizing outstanding contributions. Travel between offices as required. Prepare tax returns as needed, after successful completion of required training. Your Expertise
People management experience with a track record of developing associates. Aptitude for growth plan execution and fostering a growth-oriented culture. Strong decision-making and judgment skills; able to work in a fast-paced environment with minimal supervision. Strong interpersonal and communication skills with a customer-centric mindset. Computer proficiency in MS Office. Bachelor’s degree in a related field, or high school diploma with equivalent experience. Successful completion of the HR Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns). Why work for us
H&R Block is committed to the total well-being of our people. Our benefits support health, wellbeing, and financial wellness needs. Employee Assistance Program with Health Advocate. Wellbeing program, BetterYou, for healthy habits. Neurodiversity and caregiver support available. Discounts on everyday items and services. Medical coverage, 401(k), Employee Stock Purchase Plan, and other benefits with eligibility. More benefits details at blockbenefits.com. Pay Range
The pay range for this position is listed below. Local minimum wage laws apply. Pay decisions depend on experience, education, skill, performance, and location. Eligible associates may participate in incentive plans and benefits as described. Pay Range : $15.00 - $40.00/Hr. Location
Santa Maria, CA Equal opportunity employer: H&R Block supports diversity in the workplace and encourages applications from all qualified candidates regardless of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.
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