Wheeling Hospital
Ambulatory Office Supervisor-RN-Urgent Care
Wheeling Hospital, Wheeling, West Virginia, United States, 26003
Overview
Ambulatory Office Supervisor-RN-Urgent Care
Supervises and coordinates activities and employees of applicable ambulatory office.
MINIMUM QUALIFICATIONS:
Education, Certification, and/or Licensure
Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
Obtain certification in Basic Life Support within 30 days of hire date.
Experience
Three (3) years of health care experience.
Preferred Qualifications Education, Certification, and/or Licensure:
Bachelors of Science in Nursing Degree (BSN) upon hire.
Experience:
Two (2) years in a healthcare management/supervisory position.
Core Duties and Responsibilities
Supervises and coordinates activities related to patient care activities within the ambulatory office.
Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians and co-workers.
Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
Provides coaching and counseling to staff based upon performance management principals.
Identifies on-going continuing education needs of employees.
Keeps staff informed of processes, policies and other changes through continuous communication.
Gathers statistics, completes reports and performs other duties as scheduled or requested.
Communicates status of daily operations to Manager or Director as well as communicate problems hindering workflow to Manager or Director in a timely manner.
Handles patient/family or staff complaints, investigates complaint and makes recommendations on appropriate resolution.
Efficiently and assertively coordinates resolution of problems with other departments as monitored by Manager or Director.
Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability and efficiency.
Maintains functional knowledge of operational areas and is able to step into staffing as needed.
Ensures that patient satisfaction is being met and reported to Manager or Director any issues.
Assists with annual budget process.
Physical Requirements
Ability to assist patients and move equipment and supplies.
Lifting up to 60 pounds, pushing carts, positioning patients, less than 50% of work time.
May require bending and stretching movements.
Working Environment
Clinical environment.
Regular and constant exposure to communicable disease and bloodborne pathogens.
Additional Job Description
Scheduled Weekly Hours: 24
Exempt/Non-Exempt: Exempt
Shift: United States of America
Company: WVU Health System – Wheeling Hospital
Cost Center: 8281 WH Emergency Medicine Urgent Care
Address: 1025 Market Street, Wheeling, West Virginia
Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment.
Note: Some sections previously present in the listing (e.g., seniority level, employment type, job function, industries) have been consolidated under appropriate sections above to maintain clarity and focus on responsibilities and qualifications.
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Supervises and coordinates activities and employees of applicable ambulatory office.
MINIMUM QUALIFICATIONS:
Education, Certification, and/or Licensure
Current Registered Nurse license issued by the state in which services will be provided or current multi-state Registered Nurse license through the enhanced Nurse Licensure Compact (eNLC).
Obtain certification in Basic Life Support within 30 days of hire date.
Experience
Three (3) years of health care experience.
Preferred Qualifications Education, Certification, and/or Licensure:
Bachelors of Science in Nursing Degree (BSN) upon hire.
Experience:
Two (2) years in a healthcare management/supervisory position.
Core Duties and Responsibilities
Supervises and coordinates activities related to patient care activities within the ambulatory office.
Provides daily supervision to staff to ensure prompt and courteous service to patients, visitors, physicians and co-workers.
Monitors daily operations to help ensure adherence to documented administrative and departmental policies and procedures.
Provides coaching and counseling to staff based upon performance management principals.
Identifies on-going continuing education needs of employees.
Keeps staff informed of processes, policies and other changes through continuous communication.
Gathers statistics, completes reports and performs other duties as scheduled or requested.
Communicates status of daily operations to Manager or Director as well as communicate problems hindering workflow to Manager or Director in a timely manner.
Handles patient/family or staff complaints, investigates complaint and makes recommendations on appropriate resolution.
Efficiently and assertively coordinates resolution of problems with other departments as monitored by Manager or Director.
Organizes and executes daily tasks in appropriate priority to achieve optimal productivity, accountability and efficiency.
Maintains functional knowledge of operational areas and is able to step into staffing as needed.
Ensures that patient satisfaction is being met and reported to Manager or Director any issues.
Assists with annual budget process.
Physical Requirements
Ability to assist patients and move equipment and supplies.
Lifting up to 60 pounds, pushing carts, positioning patients, less than 50% of work time.
May require bending and stretching movements.
Working Environment
Clinical environment.
Regular and constant exposure to communicable disease and bloodborne pathogens.
Additional Job Description
Scheduled Weekly Hours: 24
Exempt/Non-Exempt: Exempt
Shift: United States of America
Company: WVU Health System – Wheeling Hospital
Cost Center: 8281 WH Emergency Medicine Urgent Care
Address: 1025 Market Street, Wheeling, West Virginia
Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment.
Note: Some sections previously present in the listing (e.g., seniority level, employment type, job function, industries) have been consolidated under appropriate sections above to maintain clarity and focus on responsibilities and qualifications.
#J-18808-Ljbffr