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Luxury Bath

Call Center Manager

Luxury Bath, Tukwila, Washington, United States

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Overview

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Call Center Manager

role at

Luxury Bath Creating a fresh solution to bath remodeling,

Luxury Bath of Seattle

offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. We were created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. America’s number one growing acrylic bath company, Luxury Bath of Seattle is looking to hire an experienced Call Center Manager in our Tukwila, WA office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Responsibilities

Schedule and confirm appointments Hire, train and manage Call Center Representatives Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas Qualifications

Minimum of 1-2 years experience as a Call Center Manager Excellent written and verbal communication skills Excellent customer service, multi-tasking, and leadership skills Advanced computer skills We have an excellent compensation package for this position that includes a salary and bonus opportunities. Seniority level

Mid-Senior level Employment type

Full-time Job function

Other Industries

Construction

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