Vaco by Highspring
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This range is provided by Vaco by Highspring. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
$105,000.00/yr - $115,000.00/yr Overview
Client is looking for an MSP Engineer. Need 10+ years of total IT experience, 3 or more years in an MSP environment, and role is everyday on-site in Tampa. Compensation: $105,000-$115,000 *no sponsorship or C2C available* What they're looking for: 10+ years of total IT experience 3+ years in MSP environment HEAVY Microsoft experience (ideally want an MCSE cert or Azure cert) Azure Admin experience (not migration level) general networking experience (will work with network engineering team, but not live there) general virtualization/server work (VMware/Windows Servers) Required Education & Experience
Experience: 10+ years in IT (required) Education: Bachelor's degree in a related field or equivalent experience with certifications Certifications (Required):
AZ-104 Microsoft Azure Administrator or Microsoft Certified Systems Engineer (MCSE) 2016 or newer
Technical Skills:
Proficiency with ticketing systems (e.g., ConnectWise, ServiceNow, Autotask) Microsoft Entra ID/Azure, Intune, Autopilot, on-premises Active Directory Windows Server & Desktop OS Wireless access devices, switches, VLANs Mobile Device Management (MDM) tools Network troubleshooting and support Hypervisors with ISCSI/vSAN administration and support Microsoft Azure cloud migration projects and strategies
Other Requirements:
Personal vehicle for onsite transportation Personal cell phone for communication and multi-factor authentication
Desired Education & Experience
Certifications (Preferred):
MS-102 Microsoft 365 Administrator Expert VMware Certified Professional - Data Center Virtualization Cisco CCNA Fortinet Certified Professional - Network Security JNCIA-Junos or JNCIA-MistAI (Wired/Wireless)
10+ years' experience with Managed Service Providers (MSP) preferred Professional services experience a plus Experience with automation and orchestration tools Duties & Responsibilities
Provide Tier 1-3 technical support via phone, email, and chat Drive AI/ML integration and workflow automation for scalability Evaluate, prioritize, and resolve service requests per Service Level Agreements (SLAs) Collaborate with internal teams and elevate to vendors as needed Offer both remote and onsite support for client systems and virtual environments Configure and troubleshoot servers, LAN/WAN networking, wireless access points, email systems, disaster recovery, and desktop issues Troubleshoot complex network environments including:
Firewalls and VPNs Servers and Active Directory Microsoft Teams and SharePoint Domain namespace blocklisting Printer/email delivery failures Backup and recovery challenges Virtualization errors (VMware, Hyper‑V) Security and compliance issues
Maintain focus on Microsoft technologies (Autopilot, Intune, Azure Backup & Recovery, Datto, Veeam, VMware, switches/firewalls, VPNs) Implement and uphold security best practices and compliance requirements (HIPAA, CMMC, PCI‑DSS) Lead or assist with infrastructure upgrades, migrations, and system enhancements Develop and maintain SOPs and mentor Level 1/2 technicians Document client environments, system configurations, and network changes Recommend new technologies and improvements to enhance performance Participate in a rotating on‑call schedule for after‑hours support Safeguard organizational data by enforcing security protocols Follow and uphold all support desk policies and procedures
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$105,000.00/yr - $115,000.00/yr Overview
Client is looking for an MSP Engineer. Need 10+ years of total IT experience, 3 or more years in an MSP environment, and role is everyday on-site in Tampa. Compensation: $105,000-$115,000 *no sponsorship or C2C available* What they're looking for: 10+ years of total IT experience 3+ years in MSP environment HEAVY Microsoft experience (ideally want an MCSE cert or Azure cert) Azure Admin experience (not migration level) general networking experience (will work with network engineering team, but not live there) general virtualization/server work (VMware/Windows Servers) Required Education & Experience
Experience: 10+ years in IT (required) Education: Bachelor's degree in a related field or equivalent experience with certifications Certifications (Required):
AZ-104 Microsoft Azure Administrator or Microsoft Certified Systems Engineer (MCSE) 2016 or newer
Technical Skills:
Proficiency with ticketing systems (e.g., ConnectWise, ServiceNow, Autotask) Microsoft Entra ID/Azure, Intune, Autopilot, on-premises Active Directory Windows Server & Desktop OS Wireless access devices, switches, VLANs Mobile Device Management (MDM) tools Network troubleshooting and support Hypervisors with ISCSI/vSAN administration and support Microsoft Azure cloud migration projects and strategies
Other Requirements:
Personal vehicle for onsite transportation Personal cell phone for communication and multi-factor authentication
Desired Education & Experience
Certifications (Preferred):
MS-102 Microsoft 365 Administrator Expert VMware Certified Professional - Data Center Virtualization Cisco CCNA Fortinet Certified Professional - Network Security JNCIA-Junos or JNCIA-MistAI (Wired/Wireless)
10+ years' experience with Managed Service Providers (MSP) preferred Professional services experience a plus Experience with automation and orchestration tools Duties & Responsibilities
Provide Tier 1-3 technical support via phone, email, and chat Drive AI/ML integration and workflow automation for scalability Evaluate, prioritize, and resolve service requests per Service Level Agreements (SLAs) Collaborate with internal teams and elevate to vendors as needed Offer both remote and onsite support for client systems and virtual environments Configure and troubleshoot servers, LAN/WAN networking, wireless access points, email systems, disaster recovery, and desktop issues Troubleshoot complex network environments including:
Firewalls and VPNs Servers and Active Directory Microsoft Teams and SharePoint Domain namespace blocklisting Printer/email delivery failures Backup and recovery challenges Virtualization errors (VMware, Hyper‑V) Security and compliance issues
Maintain focus on Microsoft technologies (Autopilot, Intune, Azure Backup & Recovery, Datto, Veeam, VMware, switches/firewalls, VPNs) Implement and uphold security best practices and compliance requirements (HIPAA, CMMC, PCI‑DSS) Lead or assist with infrastructure upgrades, migrations, and system enhancements Develop and maintain SOPs and mentor Level 1/2 technicians Document client environments, system configurations, and network changes Recommend new technologies and improvements to enhance performance Participate in a rotating on‑call schedule for after‑hours support Safeguard organizational data by enforcing security protocols Follow and uphold all support desk policies and procedures
#J-18808-Ljbffr