American Water
Supervisor, Operations
Join to apply for the
Supervisor, Operations
role at
American Water .
Job Description
Posting Start Date: 10/3/25
Posted Range: $59,280-$85,800
Base salary derives from market, geography, skills, education and experience.
Annual incentive pay and opportunity for continued salary growth.
Comprehensive benefits package: 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, disability, paid time off, life insurance, voluntary benefits, health and wellness programs.
Learning opportunities and work experiences to grow professionally.
Primary Role Supervises the day-to-day operations of wastewater collection systems in accordance with Company policies and procedures and all applicable governmental laws and regulations.
Key Accountabilities
Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
Assure policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
Obtain all required permits, licenses, rights of way, etc. required for proper compliance.
May be involved in customer service-related issues.
Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
Support the Business Development function in the operational analysis pricing and integration of wastewater business opportunities in both the regulated and non-regulated markets.
Support Manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
Continue to reinforce the importance of developing a diverse workforce.
Work collaboratively with other functional leads to mitigate business risks.
Implement effective communications at all levels of our operations.
Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
Knowledge/Skills
Knowledge of the regulated wastewater business and the regulations impacting the business preferred.
Knowledge of process and operational areas.
Experience/Education
Bachelor’s or equivalent experience preferred.
Minimum 2-5 years’ experience in wastewater operations.
NASSCO certification is a plus.
Work Environment
Indoor and outdoor environment.
24/7 operations.
Hours/Schedule
Full-time.
Monday-Friday, 7am-3:30pm.
24/7 on-call responsibility.
Other Requirements
Local and occasional regional travel.
Must possess a valid driver’s license.
Certifications/Training in Safety preferred.
Ability to sit, stand, bend, and walk for long periods of time.
Lift minimum 25lbs.
Occasional hands-on work required.
Competencies
Decision Quality
Develops Talent
Drives Engagement
Plans, Aligns, & Directs
Prioritizes & Role Models Safety
Self-Awareness
#J-18808-Ljbffr
Supervisor, Operations
role at
American Water .
Job Description
Posting Start Date: 10/3/25
Posted Range: $59,280-$85,800
Base salary derives from market, geography, skills, education and experience.
Annual incentive pay and opportunity for continued salary growth.
Comprehensive benefits package: 401(k), Defined Contribution Plan, Employee Stock Purchase Plan, medical, prescription, dental and vision coverage, disability, paid time off, life insurance, voluntary benefits, health and wellness programs.
Learning opportunities and work experiences to grow professionally.
Primary Role Supervises the day-to-day operations of wastewater collection systems in accordance with Company policies and procedures and all applicable governmental laws and regulations.
Key Accountabilities
Supervise and coordinate regional construction, operations, and maintenance within established budget limitations.
Assure policies, procedures, programs and performance are adhered to ensure the continuing and increasing operational efficiency, effectiveness, and profitability.
Train and develop personnel in proper operational integrity (quality, environment, reliability, health, safety, security, etc.) is maintained.
Obtain all required permits, licenses, rights of way, etc. required for proper compliance.
May be involved in customer service-related issues.
Implement and foster the coaching and development of employees, including idea generation, within respective functional areas.
Support the Business Development function in the operational analysis pricing and integration of wastewater business opportunities in both the regulated and non-regulated markets.
Support Manager to ensure effective people management policies and practices are developed and implemented (e.g., time and attendance, workforce management, etc.) and ensure resources are developed and deployed appropriately.
Continue to reinforce the importance of developing a diverse workforce.
Work collaboratively with other functional leads to mitigate business risks.
Implement effective communications at all levels of our operations.
Provide effective leadership that will enhance our abilities to be flexible to changing business environments.
Contribute to effective communication by listening and providing constructive feedback; supporting the creation of an open and honest work environment; cascading and sharing knowledge and information relevant to other members of the team and colleagues across the business.
Knowledge/Skills
Knowledge of the regulated wastewater business and the regulations impacting the business preferred.
Knowledge of process and operational areas.
Experience/Education
Bachelor’s or equivalent experience preferred.
Minimum 2-5 years’ experience in wastewater operations.
NASSCO certification is a plus.
Work Environment
Indoor and outdoor environment.
24/7 operations.
Hours/Schedule
Full-time.
Monday-Friday, 7am-3:30pm.
24/7 on-call responsibility.
Other Requirements
Local and occasional regional travel.
Must possess a valid driver’s license.
Certifications/Training in Safety preferred.
Ability to sit, stand, bend, and walk for long periods of time.
Lift minimum 25lbs.
Occasional hands-on work required.
Competencies
Decision Quality
Develops Talent
Drives Engagement
Plans, Aligns, & Directs
Prioritizes & Role Models Safety
Self-Awareness
#J-18808-Ljbffr