Plymouth State University
Assistant Director, Residential Experience
Plymouth State University, Plymouth, New Hampshire, us, 03264
Overview
The Assistant Director for Residential Experience serves as a key member of the Residential Life & Dining Services leadership team and is responsible for leadership and management of either the FYRE (First Year Residential Experience) or PULSE (Plymouth Upper-Level Student Experience) communities at Plymouth State. Reporting to the Executive Director of Residential Life, Dining Services, & Community Standards, the Assistant Director is a 12-month, full-time, live-on position responsible for selection, training, and supervision of 4-6 live-in professional and/or graduate level staff members. In addition, this position leads one or more of the departmental committees (e.g. student staff recruitment and retention, student staff training and development), collaborates with strategic campus partners, and participates in an administrator on call rotation.
Responsibilities
Directly supervise 4-6 professional and/or graduate level live-in staff on all aspects of their work, including clearly communicating expectations, evaluating performance, providing individualized professional development, and conducting reviews of each staff member.
Serve on the Residential Life & Dining Services Senior Leadership Duty Rotation, providing support and guidance to Residence Education staff for elevated student crisis situations (evenings and weekends), including academic breaks.
Provide exceptional leadership and interpersonal skills with the ability to work in a new, challenging, and emerging direction within the University.
Develop, implement, operate, and assess FYRE (First Year Residential Experience) or PULSE as part of the department’s community development model that supports co-curricular engagement and academic success for students.
Develop and update Residential Life Policies and Procedures; participate in the student conduct process by following up on critical incidents, hearing individual cases, hearing appeals, and serving on panels; ensure departmental compliance with applicable laws, including, but not limited to, Title IX and FERPA; maintain confidential student information.
Serve on departmental and campus committees related to the residential student experience; work a flexible schedule due to evening and weekend programs and events, particularly during peak times of year related to residence hall move-in and staff training programs; work independently and as part of a team to address strategic priorities.
Provide budget feedback for departmental processing and expenditures, ensuring consistency with departmental, campus, and USNH policies and guidance.
Minimum Acceptable Education & Experience
Master’s degree.
3 years’ professional experience.
A completed master’s degree in Higher Education, Student Affairs Administration, Counseling, or related field or an equivalent combination of education and experience.
Significant progressive experience in housing & residential life, student leadership programs, or a related higher education field.
Experience supervising professional and/or graduate-level staff members.
Demonstrated knowledge base and ability to address residential student success; skills in management, administration, oral and written communications, budgeting, interpersonal relationships, short- and long-range planning, problem-solving, creativity, and critical thinking.
Foundational knowledge of student development and understanding of current trends in the field of housing & residence life.
Ability to manage multiple projects simultaneously and demonstrate flexibility and adaptability to meet the needs of a diverse and dynamic environment.
Experience serving in a residential on-call structure.
Preferred Qualifications
Prior experience in higher education at a four-year institution.
Proficiency with computer applications including MS Office, student housing software (e.g., StarRez, eRezLife), and student conduct software (e.g., Maxient).
Ability to establish and maintain collaborative and effective working relationships with faculty, staff, students, and key stakeholders.
Desire to utilize, create, and implement innovative practices in residential life.
Experience integrating residential and academic initiatives (Living-Learning Communities, Special Interest Housing, Residential Curriculum).
Applicant Instructions Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application: Resume/CV, Cover Letter, and contact information for 3 professional references. Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.
Priority review of applications received by September 30.
Plymouth State University is an Equal Opportunity/Equal Access employer. The University System of New Hampshire is committed to diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Location: Plymouth
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The Assistant Director for Residential Experience serves as a key member of the Residential Life & Dining Services leadership team and is responsible for leadership and management of either the FYRE (First Year Residential Experience) or PULSE (Plymouth Upper-Level Student Experience) communities at Plymouth State. Reporting to the Executive Director of Residential Life, Dining Services, & Community Standards, the Assistant Director is a 12-month, full-time, live-on position responsible for selection, training, and supervision of 4-6 live-in professional and/or graduate level staff members. In addition, this position leads one or more of the departmental committees (e.g. student staff recruitment and retention, student staff training and development), collaborates with strategic campus partners, and participates in an administrator on call rotation.
Responsibilities
Directly supervise 4-6 professional and/or graduate level live-in staff on all aspects of their work, including clearly communicating expectations, evaluating performance, providing individualized professional development, and conducting reviews of each staff member.
Serve on the Residential Life & Dining Services Senior Leadership Duty Rotation, providing support and guidance to Residence Education staff for elevated student crisis situations (evenings and weekends), including academic breaks.
Provide exceptional leadership and interpersonal skills with the ability to work in a new, challenging, and emerging direction within the University.
Develop, implement, operate, and assess FYRE (First Year Residential Experience) or PULSE as part of the department’s community development model that supports co-curricular engagement and academic success for students.
Develop and update Residential Life Policies and Procedures; participate in the student conduct process by following up on critical incidents, hearing individual cases, hearing appeals, and serving on panels; ensure departmental compliance with applicable laws, including, but not limited to, Title IX and FERPA; maintain confidential student information.
Serve on departmental and campus committees related to the residential student experience; work a flexible schedule due to evening and weekend programs and events, particularly during peak times of year related to residence hall move-in and staff training programs; work independently and as part of a team to address strategic priorities.
Provide budget feedback for departmental processing and expenditures, ensuring consistency with departmental, campus, and USNH policies and guidance.
Minimum Acceptable Education & Experience
Master’s degree.
3 years’ professional experience.
A completed master’s degree in Higher Education, Student Affairs Administration, Counseling, or related field or an equivalent combination of education and experience.
Significant progressive experience in housing & residential life, student leadership programs, or a related higher education field.
Experience supervising professional and/or graduate-level staff members.
Demonstrated knowledge base and ability to address residential student success; skills in management, administration, oral and written communications, budgeting, interpersonal relationships, short- and long-range planning, problem-solving, creativity, and critical thinking.
Foundational knowledge of student development and understanding of current trends in the field of housing & residence life.
Ability to manage multiple projects simultaneously and demonstrate flexibility and adaptability to meet the needs of a diverse and dynamic environment.
Experience serving in a residential on-call structure.
Preferred Qualifications
Prior experience in higher education at a four-year institution.
Proficiency with computer applications including MS Office, student housing software (e.g., StarRez, eRezLife), and student conduct software (e.g., Maxient).
Ability to establish and maintain collaborative and effective working relationships with faculty, staff, students, and key stakeholders.
Desire to utilize, create, and implement innovative practices in residential life.
Experience integrating residential and academic initiatives (Living-Learning Communities, Special Interest Housing, Residential Curriculum).
Applicant Instructions Applicants should be prepared to upload the following documents when applying online within the Resume/Cover Letter section of your application: Resume/CV, Cover Letter, and contact information for 3 professional references. Applications that are missing any of the required items may not move forward for consideration. Additional uploaded documents not requested in the position announcement will not be reviewed.
Priority review of applications received by September 30.
Plymouth State University is an Equal Opportunity/Equal Access employer. The University System of New Hampshire is committed to diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.
Location: Plymouth
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