Carter Motors
Acura Shop Forman / Technician Team Leader
Carter Motors, Lynnwood, Washington, United States, 98037
Acura Shop Foreman / Technician Team Leader
Carter Motors – Lynnwood, WA
This position provides a competitive salary of
$90,000–$120,000 per year , commensurate with experience.
Compensation & Benefits
Annual salary range: $90,000 – $120,000, commensurate with experience.
Monthly performance bonuses available based on team production, quality, and ACE metrics.
Paid training, overtime eligibility, and growth opportunities within the Carter Automotive Group.
Comprehensive benefits package including health, dental, vision, and 401(k).
Responsibilities
Dispatch & Workflow Management
Dispatch repair orders to a team of 8 technicians daily, ensuring balanced workloads and efficient bay utilization.
Oversee shop flow to meet repair timelines and maximize productivity.
Monitor progress on all vehicles to ensure timely completion and delivery.
Quality Control & Standards
Perform quality checks on completed repairs to ensure work meets Acura standards.
Maintain a “Fixed First Visit” mindset across all repairs.
Review comeback repairs and coach technicians on root cause prevention.
Technical Support & Training
Work directly with technicians to assist in complex diagnostics and repair verification.
Provide 1-on-1 training, guidance, and mentorship for all levels of technicians, including Express and Apprentice.
Ensure all technicians are current on required Acura/Honda online training modules.
Leadership & Accountability
Promote teamwork, professionalism, and a positive shop culture.
Support advisors and management by communicating repair progress and challenges clearly.
Uphold safety, cleanliness, and compliance with all company and manufacturer standards.
Qualifications
Minimum 5 years of experience as a flat‑rate automotive technician, preferably Acura or Honda certified.
Proven leadership or foreman experience strongly preferred.
Advanced diagnostic and electrical skills.
Strong communication, organization, and time management abilities.
Ability to coach, motivate, and mentor team members effectively.
WA state driver's license required.
Clean & Clear WA state driving record required.
Pre‑employment background check, reference check & drug screen required.
Carter Motors is a proud equal opportunities employer; we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a drug free workplace; all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in fair chance hiring practices; candidates with a criminal history will undergo an individualized assessment post‑offer.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
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This position provides a competitive salary of
$90,000–$120,000 per year , commensurate with experience.
Compensation & Benefits
Annual salary range: $90,000 – $120,000, commensurate with experience.
Monthly performance bonuses available based on team production, quality, and ACE metrics.
Paid training, overtime eligibility, and growth opportunities within the Carter Automotive Group.
Comprehensive benefits package including health, dental, vision, and 401(k).
Responsibilities
Dispatch & Workflow Management
Dispatch repair orders to a team of 8 technicians daily, ensuring balanced workloads and efficient bay utilization.
Oversee shop flow to meet repair timelines and maximize productivity.
Monitor progress on all vehicles to ensure timely completion and delivery.
Quality Control & Standards
Perform quality checks on completed repairs to ensure work meets Acura standards.
Maintain a “Fixed First Visit” mindset across all repairs.
Review comeback repairs and coach technicians on root cause prevention.
Technical Support & Training
Work directly with technicians to assist in complex diagnostics and repair verification.
Provide 1-on-1 training, guidance, and mentorship for all levels of technicians, including Express and Apprentice.
Ensure all technicians are current on required Acura/Honda online training modules.
Leadership & Accountability
Promote teamwork, professionalism, and a positive shop culture.
Support advisors and management by communicating repair progress and challenges clearly.
Uphold safety, cleanliness, and compliance with all company and manufacturer standards.
Qualifications
Minimum 5 years of experience as a flat‑rate automotive technician, preferably Acura or Honda certified.
Proven leadership or foreman experience strongly preferred.
Advanced diagnostic and electrical skills.
Strong communication, organization, and time management abilities.
Ability to coach, motivate, and mentor team members effectively.
WA state driver's license required.
Clean & Clear WA state driving record required.
Pre‑employment background check, reference check & drug screen required.
Carter Motors is a proud equal opportunities employer; we do not deny employment based on race, ethnicity, national origin, disabilities, or any other protected characteristics. We are a drug free workplace; all employees are held to this standard to be free from the effects of drugs and/or alcohol while on duty. Carter Motors also participates in fair chance hiring practices; candidates with a criminal history will undergo an individualized assessment post‑offer.
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Management and Manufacturing
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