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Manager, Operational Excellence, Cell Therapy in Devens, MA

My Next Stage, Oklahoma City, Oklahoma, United States

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Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Cell Therapy Team Overview At Bristol Myers Squibb we are reimagining the future of cell therapy. With our bold ambition, backed by a best-in-the-industry team and long-term commitment, we are leading the way to unlock the full promise of cell therapy as we strive to put more patients on the path to a cure. If you are ready to challenge yourself, accelerate your career, and give new hope to patients, there’s no better place than here at BMS with our Cell Therapy team.

Manager, Operational Excellence, Cell Therapy The Manager, Operational Excellence is responsible for applying lean and continuous improvement techniques to end-to-end supply chain and operations processes, delivering best-in-class safety, quality, productivity and cost across the value streams. The role requires organizational curiosity, a mindset to think beyond the current status quo, and the ability to translate improvement implementation into tangible benefits. Knowledge of the Toyota Production System and key lean tools is essential. The manager will drive the execution of the Site Operational Excellence Roadmap and continuously assess and identify improvement opportunities. Cross‑functional collaboration, data analysis, capacity modeling, kaizen facilitation, investigation support, regulatory inspection readiness, and the design and implementation of new technology and facilities are key responsibilities.

Shifts Available Monday – Friday, Standard Working Hours

Responsibilities

Execute and effectively deliver the Site Operational Excellence Roadmap for the Devens Facility.

Deploy Policy Deployment (Hoshin Kanri), Value Stream Maps, Visual Management Systems and other key lean tools.

Collaborate on the growth of the Operations Excellence maturity level in the organization.

Analyze and identify improvement opportunities that will add value to the facility, propose them and effectively execute them.

Utilize business intelligence tools such as Tableau and advance analytics to improve key performance metrics.

Utilize simulations software to create models to identify resources needed to support operations and identify opportunities to improve overall resource utilization and capacity.

Create and maintain capacity models, simulation models, and proactively drive capacity solutions.

Be actively present and connected with the process, where value is created.

Analyze workforce utilization, facility layout, and operational data such as production costs, process flow, headcount and production schedules, to determine efficient utilization of worker and equipment.

Support project teams, prepare project schedules, coordinate the execution of technical projects and report out to senior management.

Implement methods for improving efficiency and reducing waste of raw materials and utilities.

Design and facilitate kaizen workshops to understand current processes, conduct root‑cause analysis investigation, design future state and develop change plans.

Conduct Gemba‑style process documentation and diagnostic activities.

Collect, consolidate, and analyze data and information, present it in a format that supports effective decision making.

Work cross‑functionally.

Work closely with Engineering and Maintenance on design and implementation of new technology and facilities related to production process needs.

Foster strong inter‑team relationships to achieve common project goals.

Support monitoring, analyzing, and optimizing the end‑to‑end process and anticipate and permanently resolve issues that may arise during production.

Provide investigation support for production related investigations, ensuring compliance with internal standards and regulatory requirements.

Design and execute test plans and other risk mitigation exercises as part of investigations.

Support inspection readiness and actively support regulatory inspections and ensure safe and compliant cGMP operations.

Review and revise the content of technical documentation such as investigations, changes, SOPs and batch records.

Support the tracking of team metrics and manage completion of objectives and projects.

Drive changes across the organization.

Knowledge and Skills

Experience of successfully implementing and sustaining a Lean/Continuous Improvement initiative.

Demonstrated track record delivering end‑to‑end process improvement initiatives.

Experience with Hoshin Kanri or Policy Deployment systems implementation.

Development of Value Stream Maps, Visual Management Systems and other lean tools.

Solid understanding of Lean Principles and Six Sigma. Engineering, Project Management and Financial acumen desired.

Extensive experience with Operational Excellence and Lean Manufacturing principles.

Experience with Change Management principles.

Experience with Project Management principles.

Solid understanding of cGMP and biopharmaceutical/cell therapy regulations.

Experience working with external parties and influencing cross‑functional teams.

Strong verbal and written communication skills and ability to influence at all levels.

Ability to train and coach others effectively.

Basic Requirements

Bachelor’s degree in Engineering, Business or Science or related discipline.

Lean Six Sigma Black Belt or Green Belt required; Lean Six Sigma Black Belt from an accredited institution preferred.

Minimum five years of Operational Excellence experience in the biotech or pharmaceutical industry; Cell Therapy experience preferred.

Compensation Overview Devens, MA. Salary range: $106,820 – $129,440. Additional incentive cash and stock opportunities may be available. Final compensation will be determined based on experience.

Equal Employment Opportunity Statement BMS is committed to providing equal employment opportunities. All qualified applicants are considered for employment regardless of race, color, religion, sex, gender identity, sexual orientation, national origin, disability, veteran status or any other characteristic protected by law. BMS welcomes employees with disabilities and provides reasonable workplace accommodations. All employees are encouraged to be fully vaccinated for COVID‑19 and keep up to date with boosters. BMS will consider qualified applicants with arrest and conviction records in accordance with applicable laws. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.

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