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Hunton Group

IT Desktop Support Administrator

Hunton Group, Houston, Texas, United States, 77246

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Overview

Join to apply for the

IT Desktop Support Administrator

role at

Hunton Group . The Hunton Group in Houston, TX is seeking a skilled and customer-focused

IT Desktop Support Administrator

to join our team. In this full-time role, you will provide technical assistance and daily support to employees across the organization, ensuring the reliable and efficient operation of computer systems, networks, and related peripherals. This position requires strong technical expertise, a service-oriented mindset, and excellent problem-solving skills. The role is based at our

Hunton Services

location at

5622 Luce Street, Houston, TX 77087 . Come work for an industry leader that has been recognized both locally and nationally as one of

Top Places to Work !

Responsibilities

Provide day-to-day support for desktop systems and related infrastructure at our Westpark location, including hardware, software, and network components.

Coordinate and execute installations, repairs, upgrades, and troubleshooting activities to ensure optimal functionality and performance.

Facilitate the creation and management of Active Directory (AD) accounts/users and Exchange accounts/mailboxes within O365 and on-premises servers, ensuring seamless access and communication capabilities for users.

Travel to our Greens Rd. location as needed to address support issues and maintain consistency across sites.

Collaborate with IT teams and stakeholders to identify and implement solutions for hardware, software, and network-related problems, ensuring minimal disruptions to operations.

Skills Required

Strong interpersonal and communication skills

5-7 years of experience supporting diverse software/hardware products

Proficiency in Microsoft O365 Suite, particularly OneDrive

Expertise in rebuilding and configuring desktops and laptops

Ability to install and manage network printers

Knowledge of network protocols and shares

Experience with VMWare virtualization technology is a plus

Familiarity with Active Directory and user account management

Competence in Outlook/Exchange for email and communication systems

Understanding of Cisco VOIP systems

Proficiency in managing Terminal Servers

Strong troubleshooting abilities

Knowledge of Linux/Unix systems is a plus

Education And/or Experience Required

Bachelor's/Associate's degree in IT, CS, MIS, or equivalent work experience

Extensive experience working in a team-oriented, collaborative environment

Physical Requirements

Regularly use hands to operate computer keyboard and telephone

Frequently sit and reach with hands and arms

Occasionally stand and walk

Occasionally lift and/or move up to 50 pounds

Specific vision abilities required include close vision and ability to adjust focus

Job Posted by ApplicantPro

Job details

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: HVAC and Refrigeration Equipment Manufacturing

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