Baker Distributing Company
Join our team as a Sales Center Manager and lead the daily operations of a thriving wholesale HVAC distributorship. As a key leader in the industry, you'll drive sales growth, profitability, and customer satisfaction while managing a diverse team of professionals.
The Sales Center Manager is responsible for managing sales and operations at one of our established wholesale HVAC distributorships that carry multiple brands of equipment, parts and supplies. The goal of this role is to successfully manage the daily operations of all facets of the Sales Center.
Essential Duties and Responsibilities
Represent Baker as a leader in the industry ensuring maximum sales and profitability. Determine and monitor inventory stock levels and manage merchandising of sales showroom. Manage inventory to ensure proper turns and minimum loss throughout the year. Keep abreast of technical developments and changes in product lines, monitor competitive threats and discuss proper response and reaction with Regional Manager. Responsible for Center’s P&L. Responsible for recruiting, hiring, training, and leading a diversified work force. Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel. Interact with customers, outside salespeople, and vendors. Conduct him/herself professionally and courteously in all aspects of interaction with contractors, customers, and employees. Coordinate Center training and Company/Center events. Adhere to all company safety protocols and procedures. Report any safety hazards or incidents immediately to management. Participate in regular safety training sessions and drills. Ensure a clean and organized workspace to prevent accidents and injuries. Follow all guidelines for the safe operation of equipment and vehicles. Maintain a professional and safe demeanor during all customer and employee interactions. Oversee the implementation of safety measures across all areas within the branch. Perform other duties as assigned. Qualifications
High School Diploma or GED required; equivalent experience may be considered. Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute. Demonstrated experience with HVAC equipment in a wholesale distribution setting. Background in sales, operations, purchasing, or inventory management preferred. Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building. Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed. Demonstrated interest in continuous learning, mentoring, and leadership. Mechanical or technical experience preferred. Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function. Proven success in managing and mentoring other employees while establishing the Center’s business goals. Skills
Strong interpersonal skills. Excellent customer service mindset with the ability to develop long term relationships. Excellent written and verbal communication skills. Excellent analytical aptitude with a proven ability to analyze/interpret data. Strong and creative problem-solving skills Ability to work independently and in a team environment. Proactively seeks continuous process and service improvements. This role requires the ability to understand and communicate in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Baker Distributing Company is an Equal Employment Opportunity employer.
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Represent Baker as a leader in the industry ensuring maximum sales and profitability. Determine and monitor inventory stock levels and manage merchandising of sales showroom. Manage inventory to ensure proper turns and minimum loss throughout the year. Keep abreast of technical developments and changes in product lines, monitor competitive threats and discuss proper response and reaction with Regional Manager. Responsible for Center’s P&L. Responsible for recruiting, hiring, training, and leading a diversified work force. Train and manage a workforce including Warehouse, Receiving/Shipping, Delivery, Fleet Drivers, Showroom, Warranty, Counter Sales and Inside Sales personnel. Interact with customers, outside salespeople, and vendors. Conduct him/herself professionally and courteously in all aspects of interaction with contractors, customers, and employees. Coordinate Center training and Company/Center events. Adhere to all company safety protocols and procedures. Report any safety hazards or incidents immediately to management. Participate in regular safety training sessions and drills. Ensure a clean and organized workspace to prevent accidents and injuries. Follow all guidelines for the safe operation of equipment and vehicles. Maintain a professional and safe demeanor during all customer and employee interactions. Oversee the implementation of safety measures across all areas within the branch. Perform other duties as assigned. Qualifications
High School Diploma or GED required; equivalent experience may be considered. Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute. Demonstrated experience with HVAC equipment in a wholesale distribution setting. Background in sales, operations, purchasing, or inventory management preferred. Strong interpersonal skills with a focus on customer service, problem-solving, and relationship-building. Ability to manage multiple tasks in a dynamic, fast-paced environment; reasonable accommodations will be provided as needed. Demonstrated interest in continuous learning, mentoring, and leadership. Mechanical or technical experience preferred. Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function. Proven success in managing and mentoring other employees while establishing the Center’s business goals. Skills
Strong interpersonal skills. Excellent customer service mindset with the ability to develop long term relationships. Excellent written and verbal communication skills. Excellent analytical aptitude with a proven ability to analyze/interpret data. Strong and creative problem-solving skills Ability to work independently and in a team environment. Proactively seeks continuous process and service improvements. This role requires the ability to understand and communicate in English to comply with safety standards, training, policies, and procedures. Reasonable accommodations will be provided to support effective communication. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. Baker Distributing Company is an Equal Employment Opportunity employer.
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