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Baker Distributing Company

Sales Center Manager

Baker Distributing Company, Paris, Texas, United States, 75460

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Sales Center Manager

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Baker Distributing Company

Overview As a key leader in the wholesale HVAC distribution industry, the Sales Center Manager will drive sales growth, profitability, and customer satisfaction while leading a diverse team of professionals. If you are a results‑driven, HVAC‑passionate leader with exceptional leadership skills, this is the role for you.

Summary The Sales Center Manager is responsible for managing sales and operations at one of Baker's established wholesale HVAC distributorships that carry multiple brands of equipment, parts, and supplies. The goal of this role is to successfully manage the daily operations of all facets of the Sales Center.

Essential Duties and Responsibilities

Represent Baker as a leader in the industry, ensuring maximum sales and profitability.

Determine and monitor inventory stock levels and manage merchandising of the sales showroom.

Manage inventory to ensure proper turns and minimum loss throughout the year.

Keep abreast of technical developments and changes in product lines, monitor competitive threats, and discuss proper response and reaction with Regional Manager.

Manage Center’s P&L.

Recruit, hire, train, and lead a diversified workforce.

Oversee warehouse, receiving/shipping, delivery, fleet drivers, showroom, warranty, counter sales, and inside sales personnel.

Interact with customers, outside salespeople, and vendors.

Conduct oneself professionally and courteously in all interactions with contractors, customers, and employees.

Coordinate Center training and Company/Center events.

Adhere to all company safety protocols and procedures; report any safety hazards or incidents immediately to management.

Participate in regular safety training sessions and drills.

Maintain a clean and organized workspace to prevent accidents and injuries.

Follow all guidelines for the safe operation of equipment and vehicles.

Maintain a professional and safe demeanor during all customer and employee interactions.

Oversee the implementation of safety measures across all areas within the branch.

Perform other duties as assigned.

Qualifications

High School Diploma or GED required; equivalent experience may be considered.

Bachelor’s degree in business or related field preferred; equivalent professional experience may substitute.

Demonstrated experience with HVAC equipment in a wholesale distribution setting.

Background in sales, operations, purchasing, or inventory management preferred.

Strong interpersonal skills with a focus on customer service, problem‑solving, and relationship building.

Ability to manage multiple tasks in a dynamic, fast‑paced environment; reasonable accommodations will be provided as needed.

Demonstrated interest in continuous learning, mentoring, and leadership.

Mechanical or technical experience preferred.

Proficiency in Microsoft Office or similar productivity tools; assistive technologies may be used to support this function.

Proven success in managing and mentoring employees while establishing the Center’s business goals.

Skills

Strong interpersonal skills.

Excellent customer service mindset with the ability to develop long‑term relationships.

Excellent written and verbal communication skills.

Excellent analytical aptitude with a proven ability to analyze/interpret data.

Strong and creative problem‑solving skills.

Ability to work independently and in a team environment.

Proactively seeks continuous process and service improvements.

Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

Required to move parts and equipment weighing up to 50 pounds; position oneself to access equipment by standing, sitting, walking, climbing, kneeling, crouching, or crawling. Operates computer and telephone equipment for extended periods of time. Visual acuity is required for reading labels, inspecting equipment, monitoring inventory, and operating machinery. Required to operate warehouse equipment such as forklifts and pallet jacks.

This role provides direct supervision to Counter Sales, Driver Warehouse, and other Sales Center personnel.

Job Keywords Branch Manager, Branch Management, Sales Center Manager, Service Center Manager, HVAC, Wholesale Distributor, Leadership, Management

Seniority Level Mid‑Senior level

Employment Type Full‑time

Job Function Sales, General Business, and Education

Industries Wireless Services, Telecommunications, and Communications Equipment Manufacturing

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