Acosta
Overview
Description
The Senior Client Solutions Manager is responsible for managing the relationship with retailers and/or consumer packaged goods companies. Their primary responsibility is representing the company during negotiation and execution of special project coverage in stores, including accurate billing, reporting and analysis at project conclusion. The Senior Client Solutions Manager will ensure superior project execution and building additional business opportunities within their clients. They may also manage the work of Client Solutions Managers/Coordinators as well as support members within the IMPACT Business Operations and Field Teams.
Responsibilities
Build working relationships with clients, field management and Impact Business Operations associates to foster cooperation and teamwork on projects.
Communicate project requirements, goals and objectives to the Retail organization.
Refine project framework and collateral to ensure consistency and clarity for the Retail organization.
Coordinate the preparation and entry of each project into the necessary company systems.
Monitor Merchandiser feedback and adjust or revise reporting framework as needed during a project.
Coordinate the preparation of accurate and timely billing statements for each project.
Communicate project results to clients.
Develop project recaps for internal use in the Business Operations knowledge base.
Create opportunities for revenue enhancement by reviewing project data and recaps and coordinating the preparation of supporting documentation and presentation materials.
Coordinate and manage the work of Business Operations Client Services Managers and support staff.
Assist in the design of the company’s proprietary systems when required.
Perform special assignments as requested.
Qualifications Minimum Education and Work Experience
High School Diploma/GED
Bachelor’s Degree preferred
3+ years’ experience working in the CPG industry, supporting manufacturer or retailer initiatives
Experience developing and managing others
Prior experience that demonstrated sales skills with a retailer, food broker, agency or major consumer products company
Solid understanding of working with retail service organizations and in-store execution
Knowledge, Skills And Abilities
Valid driver’s license and be able to drive a car
Willing to travel
Proficient in a variety of software packages used to support the sales function
Possess strong interpersonal, organizational, presentation, negotiation, and sales skills
Ability to analyze sales and marketing information needed to make effective sales presentations
Physical Requirements
Seeing
Pushing/Pulling
Color Perception
Climbing
Carrying and Lifting (30-60lbs)
Listening
Ability to Travel
About Us Acosta is part of Acosta Group – a collective of the industry’s trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
Job Details
Job Category: Retail
Position Type: Full time
Business Unit: Sales
Salary Range: $72,600.00 - $85,000.00
Company: Acosta Employee Holdco LLC
Req ID: 11953
#J-18808-Ljbffr
The Senior Client Solutions Manager is responsible for managing the relationship with retailers and/or consumer packaged goods companies. Their primary responsibility is representing the company during negotiation and execution of special project coverage in stores, including accurate billing, reporting and analysis at project conclusion. The Senior Client Solutions Manager will ensure superior project execution and building additional business opportunities within their clients. They may also manage the work of Client Solutions Managers/Coordinators as well as support members within the IMPACT Business Operations and Field Teams.
Responsibilities
Build working relationships with clients, field management and Impact Business Operations associates to foster cooperation and teamwork on projects.
Communicate project requirements, goals and objectives to the Retail organization.
Refine project framework and collateral to ensure consistency and clarity for the Retail organization.
Coordinate the preparation and entry of each project into the necessary company systems.
Monitor Merchandiser feedback and adjust or revise reporting framework as needed during a project.
Coordinate the preparation of accurate and timely billing statements for each project.
Communicate project results to clients.
Develop project recaps for internal use in the Business Operations knowledge base.
Create opportunities for revenue enhancement by reviewing project data and recaps and coordinating the preparation of supporting documentation and presentation materials.
Coordinate and manage the work of Business Operations Client Services Managers and support staff.
Assist in the design of the company’s proprietary systems when required.
Perform special assignments as requested.
Qualifications Minimum Education and Work Experience
High School Diploma/GED
Bachelor’s Degree preferred
3+ years’ experience working in the CPG industry, supporting manufacturer or retailer initiatives
Experience developing and managing others
Prior experience that demonstrated sales skills with a retailer, food broker, agency or major consumer products company
Solid understanding of working with retail service organizations and in-store execution
Knowledge, Skills And Abilities
Valid driver’s license and be able to drive a car
Willing to travel
Proficient in a variety of software packages used to support the sales function
Possess strong interpersonal, organizational, presentation, negotiation, and sales skills
Ability to analyze sales and marketing information needed to make effective sales presentations
Physical Requirements
Seeing
Pushing/Pulling
Color Perception
Climbing
Carrying and Lifting (30-60lbs)
Listening
Ability to Travel
About Us Acosta is part of Acosta Group – a collective of the industry’s trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. Specializing in retail sales services, digital strategy, and business intelligence, Acosta empowers brands to thrive in omnichannel shopping. Our sales and digital teams build lasting relationships, ensuring our client brands get the space they deserve in stores and outperform the competition online, while our merch reps make brands shine in retail locations across the world.
Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request.
Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting.
By applying, you agree to our Privacy Policy and Terms and Conditions of Use.
Job Details
Job Category: Retail
Position Type: Full time
Business Unit: Sales
Salary Range: $72,600.00 - $85,000.00
Company: Acosta Employee Holdco LLC
Req ID: 11953
#J-18808-Ljbffr