Thrive Pet Healthcare
Veterinary Client Service Representative
Thrive Pet Healthcare, Encinitas, California, us, 92023
Veterinary Client Service Representative
Join to apply for the
Veterinary Client Service Representative
role at
Thrive Pet Healthcare
Thrive Pet Healthcare provided pay range This range is provided by Thrive Pet Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $21.00/hr
Job Requisition Client Service Representative
Location All Pets Animal Hospital
Employment Type Full Time
Schedule 10 hour shifts, some Saturdays and evenings.
Key Responsibilities
Greet clients and pets warmly and professionally in person and by phone.
Schedule appointments, manage the hospital calendar, and confirm appointments.
Check patients in and out, accurately update client and patient records.
Process payments and provide invoices or treatment estimates.
Answer client inquiries regarding services, products, and general pet care.
Communicate clearly with veterinary staff to support smooth patient flow.
Maintain a clean, welcoming, and organized front desk and lobby area.
Handle client concerns with empathy and elevate when needed.
Assist with administrative tasks such as data entry, filing, and inventory support.
Fill patient prescriptions.
Occasionally assist the medical team with animal handling or basic support when needed.
Qualifications
High school diploma or equivalent; some college preferred.
Prior experience in a veterinary, medical, or customer service setting is highly desirable.
Ability to remain calm and professional in high-stress situations.
Excellent communication, organizational, and problem-solving skills.
Comfortable working around animals and handling pet-related concerns.
Proficient in computers and common office software; experience with veterinary software a plus.
Team-oriented mindset with a flexible and positive attitude.
Physical Requirements
Lift 40lbs if needed.
Comfortable siting or standing for long periods of time (standing desk available).
Benefits
Competitive pay $18-21 based on experience
Health and dental insurance
Paid time off and holidays
Pet care discounts
Opportunities for growth and development
#J-18808-Ljbffr
Veterinary Client Service Representative
role at
Thrive Pet Healthcare
Thrive Pet Healthcare provided pay range This range is provided by Thrive Pet Healthcare. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $18.00/hr - $21.00/hr
Job Requisition Client Service Representative
Location All Pets Animal Hospital
Employment Type Full Time
Schedule 10 hour shifts, some Saturdays and evenings.
Key Responsibilities
Greet clients and pets warmly and professionally in person and by phone.
Schedule appointments, manage the hospital calendar, and confirm appointments.
Check patients in and out, accurately update client and patient records.
Process payments and provide invoices or treatment estimates.
Answer client inquiries regarding services, products, and general pet care.
Communicate clearly with veterinary staff to support smooth patient flow.
Maintain a clean, welcoming, and organized front desk and lobby area.
Handle client concerns with empathy and elevate when needed.
Assist with administrative tasks such as data entry, filing, and inventory support.
Fill patient prescriptions.
Occasionally assist the medical team with animal handling or basic support when needed.
Qualifications
High school diploma or equivalent; some college preferred.
Prior experience in a veterinary, medical, or customer service setting is highly desirable.
Ability to remain calm and professional in high-stress situations.
Excellent communication, organizational, and problem-solving skills.
Comfortable working around animals and handling pet-related concerns.
Proficient in computers and common office software; experience with veterinary software a plus.
Team-oriented mindset with a flexible and positive attitude.
Physical Requirements
Lift 40lbs if needed.
Comfortable siting or standing for long periods of time (standing desk available).
Benefits
Competitive pay $18-21 based on experience
Health and dental insurance
Paid time off and holidays
Pet care discounts
Opportunities for growth and development
#J-18808-Ljbffr