Cascade AIDS Project
Health-Related Social Needs Case Manager
Cascade AIDS Project, Portland, Oregon, United States, 97204
Health-Related Social Needs Case Manager
Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP’s mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Cascade AIDS Project is excited to announce that we are hiring skilled and team-oriented Health-Related Social Needs Case Manager. The HRSN Case Manager we are hiring will be a member of CAP’s Housing & Support Services department and will work with staff, clients, and management to provide high-quality, coordinated, strengths-based social services, consistent with the agency’s mission, to the communities we serve. The HRSN Case Manager plays a key role in assisting individuals and families whose unmet social needs affect their health and overall stability. The individual will primarily work with clients referred to us from our local CCOs and OHA for rent and utility assistance but will also serve clients, as needed, with HRSN Outreach and Engagement by identifying eligible clients and assisting them with requesting HRSN benefits. This is a Full-Time (32 hours) role working at our Davis St. location in Old Town. The schedule for this role is Monday-Thursday 8:30am-5:00pm with three days in office and one day work from home. Starting pay is $48,547.20. The Health-Related Social Needs Case Manager's Pay increases with tenure and the top of the pay scale is $56,555. Who You Are Bachelor’s degree in human/social services field (social work, public or community health, psychology) or related field plus two years of relevant experience OR four years’ experience relevant to the position Prior experience providing case management (or similar) services Demonstrated computer proficiency using Microsoft Office software (Word, Excel, Outlook) and working knowledge of the internet Excellent written and oral communication skills. Successful experience working with ethnic, racial, economic and sexually diverse populations and persons who have experienced homelessness, persons with a mental illness and/or substance addiction Demonstrated ability to effectively collaborate with community stakeholders What You’ll Do Provide case management to clients referred for HRSN rental and utility assistance, facilitating the delivery of covered services using a strengths-based model that promotes client self-determination and independence. Conduct comprehensive intake assessments to identify individual HRSN needs, including rental assistance, utility assistance, and other determinants of health. Accept and manage 3–5 new client referrals per week, incorporating them into an active caseload while ensuring timely engagement and support. Develop individualized service plans in collaboration with clients, discerning between when to provide urgent, short-term case management and when more involved assistance is appropriate. Collect and review documentation such as utility bills, rent ledgers, W-9s, and ROIs to assess appropriate use of authorized assistance. Apply complex eligibility requirements and critical thinking to determine the best course of action for client support, documenting decisions within program guidelines. Cascade AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws. Employee Benefits Vacation & Health Leave Retirement Medical, Dental, & Vision Life Insurance, Disability, & Family Leave
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Cascade AIDS Project (CAP) is the oldest and largest AIDS Service Organization (ASO) in Oregon and Southwest Washington that provides the LGBTQ+ community and beyond with compassionate healthcare. CAP’s mission is to promote well-being and advance equity by providing inclusive health and wellness services for LGBTQ+ people, people affected by HIV, and all those seeking compassionate care. Cascade AIDS Project is excited to announce that we are hiring skilled and team-oriented Health-Related Social Needs Case Manager. The HRSN Case Manager we are hiring will be a member of CAP’s Housing & Support Services department and will work with staff, clients, and management to provide high-quality, coordinated, strengths-based social services, consistent with the agency’s mission, to the communities we serve. The HRSN Case Manager plays a key role in assisting individuals and families whose unmet social needs affect their health and overall stability. The individual will primarily work with clients referred to us from our local CCOs and OHA for rent and utility assistance but will also serve clients, as needed, with HRSN Outreach and Engagement by identifying eligible clients and assisting them with requesting HRSN benefits. This is a Full-Time (32 hours) role working at our Davis St. location in Old Town. The schedule for this role is Monday-Thursday 8:30am-5:00pm with three days in office and one day work from home. Starting pay is $48,547.20. The Health-Related Social Needs Case Manager's Pay increases with tenure and the top of the pay scale is $56,555. Who You Are Bachelor’s degree in human/social services field (social work, public or community health, psychology) or related field plus two years of relevant experience OR four years’ experience relevant to the position Prior experience providing case management (or similar) services Demonstrated computer proficiency using Microsoft Office software (Word, Excel, Outlook) and working knowledge of the internet Excellent written and oral communication skills. Successful experience working with ethnic, racial, economic and sexually diverse populations and persons who have experienced homelessness, persons with a mental illness and/or substance addiction Demonstrated ability to effectively collaborate with community stakeholders What You’ll Do Provide case management to clients referred for HRSN rental and utility assistance, facilitating the delivery of covered services using a strengths-based model that promotes client self-determination and independence. Conduct comprehensive intake assessments to identify individual HRSN needs, including rental assistance, utility assistance, and other determinants of health. Accept and manage 3–5 new client referrals per week, incorporating them into an active caseload while ensuring timely engagement and support. Develop individualized service plans in collaboration with clients, discerning between when to provide urgent, short-term case management and when more involved assistance is appropriate. Collect and review documentation such as utility bills, rent ledgers, W-9s, and ROIs to assess appropriate use of authorized assistance. Apply complex eligibility requirements and critical thinking to determine the best course of action for client support, documenting decisions within program guidelines. Cascade AIDS Project is an Equal Employment Opportunity Employer. We comply with all relevant anti-discrimination laws. Employee Benefits Vacation & Health Leave Retirement Medical, Dental, & Vision Life Insurance, Disability, & Family Leave
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