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University of Miami

Patient Access Representative 3, Full Time

University of Miami, Miami, Florida, us, 33222

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Patient Access Representative 3, Full Time Location:

UHealth Tower Schedule:

Monday to Friday, 8:00 AM - 4:30 PM

The Patient Access Representative 3 (On-Site) oversees the registration and financial clearance activities that facilitate reimbursement for services rendered by the department and serves as a functional expert for department peers.

CORE JOB FUNCTIONS

Obtains, confirms, and enters demographic, financial, and clinical information necessary for financial clearance of scheduled patient accounts.

Contacts patients’ families or physicians’ offices to obtain missing insurance information.

Verifies insurance and confirms insurance eligibility of patient coverage benefits, notifying patient and referring physician in the event of failed eligibility.

Collaborates with scheduling departments to identify add-on patients.

Obtains necessary authorizations, pre-certifications, and referrals.

Notifies patients of liabilities prior to date of service and collects funds.

Maintains appropriate records, files, and accurate documentation in the system of record.

Serves as a lead resource for lower level Patient Access Representatives.

Recommends new approaches to management for enhancing performance and productivity.

Adheres to University and unit-level policies and procedures and safeguards University assets.

Note:

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

High School diploma or equivalent

Minimum 3 years of relevant experience

Knowledge, Skills, and Attitudes

Knowledge of generally accepted accounting procedures and principles.

Skill in completing assignments accurately and with attention to detail.

Ability to process and handle confidential information with discretion.

Ability to work independently and/or in a collaborative environment.

Ability to communicate effectively in both oral and written form.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more. UHealth-University of Miami Health System is an Equal Opportunity Employer. Applicants and employees are protected from discrimination based on certain categories protected by Federal law.

Job Status:

Full time Employee Type:

Staff Pay Grade:

H5

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Health Care Provider

Industries

Higher Education

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