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CVS Health

Pharmacy Manager

CVS Health, Round Rock, Texas, us, 78682

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Pharmacy Manager

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CVS Health .

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job purpose and summary At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team.

As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities.

Responsibilities

Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices

Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members

Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation

Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same

Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize

Supporting effective management of pharmacy inventory by following—all inventory best practices, with a special focus on protecting cold chain products for patients and the business

Conducting onboarding for new Technicians and Pharmacists for the store and district, including training on CVS workflow, and ensuring trainings are completed timely

Ensuring pharmacy operations are compliant with state Board of Pharmacy regulations; escalating issues to the Rx DL as needed

Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues and ensuring training for licensure

Overseeing Staff Pharmacists and District Support Pharmacists (where applicable), managing performance, and delivering annual reviews

Maintaining scheduling flexibility and contributing to a safe, inclusive, and engaging team dynamic

Reviewing business reporting for operational insights and developing action plans to close gaps in workflow, service, patient care, and compliance

Establishing a culture of safety, empowerment, and inclusion; encouraging feedback and acting on it

Maintaining clinical and technical skills; pursuing opportunities to expand knowledge to support patients

Supporting access to care and patient outcomes through pharmacist-delivered clinical care where permissible; enabling the team to provide holistic care

Understanding and complying with all relevant laws, regulations, standards, and CVS Health policies

Required Qualifications

Active Pharmacist License in the state where the Store is located

Active National Provider Identifier (NPI)

Not on the DEA Excluded Parties list

1-2 years of experience as a Pharmacist

Essential Functions

Regular and predictable attendance, including nights and weekends

Ability to complete required training within designated timeframe

Attention and Focus:

Ability to concentrate on a task over a period of time

Ability to pivot quickly to meet patient and business needs

Ability to confirm prescription information and label accuracy

Customer Service and Team Orientation:

Actively look for ways to help people in a friendly manner

Notice and understand patients’ reactions and respond appropriately

Communication Skills:

Use and understand verbal and written communication with patients and colleagues

Active listening to understand points being made

Mathematical Reasoning:

Calculate days supply, dosage, and bottle counts to fill prescriptions

Problem Resolution:

Identify challenging interactions and choose appropriate actions

Physical Demands:

Be mobile and remain upright for extended periods; lift, scan, and bag items

Reach overhead; handle items; perform detailed visual tasks

Lift up to 20 lbs as needed

Team Management and Leadership:

Lead by example, delegate tasks, and foster a collaborative environment

Motivate and coach the team to adhere to standards

Apply problem-solving skills and maintain accountability

Coach, reinforce, provide feedback, and address performance issues

Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications

Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program

3-5 years of related work experience in pharmacy, retail, medical, or customer service

Ability to work in the home store and across the market to meet business needs

Additional Details

Anticipated Weekly Hours: 40

Time Type: Full time

Pay Range: $65.00 - $82.00

Benefits: Comprehensive and competitive pay and benefits package; details at CVS Health benefits

Application window: Closes 12/12/2025

EEO statement: Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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