St. Vincent de Paul of Baltimore
Overview
Case Manager role at St. Vincent de Paul of Baltimore. Responsible for providing high quality program-based case management services to families assigned to a homeless shelter within the SVDP Homeless Services Division. The Case Manager assists clients in developing goals that lead to housing stability, monitors progress toward these goals, and provides structure, direction, and service linkage for participants to assist them in transitioning from shelter to permanent housing. Case Managers aid people across a variety of age groups, cultural backgrounds and varying mental and physical conditions. Case Managers act as an advocate for their client’s overall health and social stability to ensure they receive the appropriate level of care based on the client report and results of administered assessments. Case Managers develop service plans that best fit the needs of the individual or family being served and develop transitional plans for clients to ensure they continue receiving excellent care after discharge from an SVDP program, within the community or via another SVDP related program. Primary Duties
Develops with each client or family a detailed Service Plan centered on goals that assist in maintaining stable housing. The Service Plan includes specific goals established and executed while the client or family is being triaged in their assigned program within the Homeless Services Division. Goals are centered around housing stability, action plans for attainment of goals, and timelines for areas including: Community service linkage Family supportive services Employment and Educational Services Mental health support Financial needs and budgeting Somatic health management Landlord/Tenant Relationship and Community Living Ensures the successful completion of assigned goals for the client or family documented within the Individual Service Plan (ISP) Ensures timely and thorough case notes within external and internal documentation systems Provides individual life skills support and address barriers to success Provides a minimum of two case management sessions each month to participants Monitors and provides community linkages for participants in health, mental health, education and employment, housing, mainstream benefits, and parenting assistance; if applicable Collects monthly statistics and submits to the Director as required Completes applicable assessments for program participants to ensure proper services and resources are offered Completes appropriate person-centered planning to develop short- and long-term goals Identifies and provides linkage to community resources to assist the client in achieving autonomous success Advocates for clients to decrease systemic barriers that may prevent success Works collaboratively with internal and external stakeholders to ensure appropriate case coordination and optimal communication and transition within the service delivery process Gathers relevant data via organizational tools to monitor activities that support the client in achieving goals Develops transitional plan 90 days prior to discharge to ensure transition resources and service linkage for continued success Secondary Duties
Keeps updated on effective means of accessing services within the community and maintains an active database for referrals and partners Participates in registration and processing of participants via the electronic Homeless Management Information System (HMIS) Ensures each participant agrees and signs the Participant Service Agreement Provides crisis intervention as needed Represents St. Vincent de Paul of Baltimore to groups, organizations, and service providers within standards Upholds the vision, mission and values of St. Vincent de Paul of Baltimore Attends staff meetings and other meetings as directed Supports a welcoming environment for volunteers and works with them effectively Other duties as assigned within the scope of the position Qualifications
Bachelor’s Degree with 2 years’ experience working with persons who are homeless or at risk of homelessness or from a low socioeconomic status, required Associates’ Degree with at least 4 years’ experience in similar settings will be considered Willing and able to work a flexible schedule, weekends, and evenings (if applicable) Knowledge of and respect for confidentiality Empathy to support vulnerable populations Motivation to encourage clients to follow their service plan Strong verbal and written communication skills for collaboration with stakeholders Critical thinking and problem solving for service plan decisions after assessing clients Administrative organization to manage multiple cases Computer literacy to maintain and manage case records Physical Requirements
Environmental Conditions: Primarily Indoor Work Type of Work: Medium work; lifting up to 50 pounds maximum, with frequent lifting or carrying up to 25 pounds Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Non-profit Organizations
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Case Manager role at St. Vincent de Paul of Baltimore. Responsible for providing high quality program-based case management services to families assigned to a homeless shelter within the SVDP Homeless Services Division. The Case Manager assists clients in developing goals that lead to housing stability, monitors progress toward these goals, and provides structure, direction, and service linkage for participants to assist them in transitioning from shelter to permanent housing. Case Managers aid people across a variety of age groups, cultural backgrounds and varying mental and physical conditions. Case Managers act as an advocate for their client’s overall health and social stability to ensure they receive the appropriate level of care based on the client report and results of administered assessments. Case Managers develop service plans that best fit the needs of the individual or family being served and develop transitional plans for clients to ensure they continue receiving excellent care after discharge from an SVDP program, within the community or via another SVDP related program. Primary Duties
Develops with each client or family a detailed Service Plan centered on goals that assist in maintaining stable housing. The Service Plan includes specific goals established and executed while the client or family is being triaged in their assigned program within the Homeless Services Division. Goals are centered around housing stability, action plans for attainment of goals, and timelines for areas including: Community service linkage Family supportive services Employment and Educational Services Mental health support Financial needs and budgeting Somatic health management Landlord/Tenant Relationship and Community Living Ensures the successful completion of assigned goals for the client or family documented within the Individual Service Plan (ISP) Ensures timely and thorough case notes within external and internal documentation systems Provides individual life skills support and address barriers to success Provides a minimum of two case management sessions each month to participants Monitors and provides community linkages for participants in health, mental health, education and employment, housing, mainstream benefits, and parenting assistance; if applicable Collects monthly statistics and submits to the Director as required Completes applicable assessments for program participants to ensure proper services and resources are offered Completes appropriate person-centered planning to develop short- and long-term goals Identifies and provides linkage to community resources to assist the client in achieving autonomous success Advocates for clients to decrease systemic barriers that may prevent success Works collaboratively with internal and external stakeholders to ensure appropriate case coordination and optimal communication and transition within the service delivery process Gathers relevant data via organizational tools to monitor activities that support the client in achieving goals Develops transitional plan 90 days prior to discharge to ensure transition resources and service linkage for continued success Secondary Duties
Keeps updated on effective means of accessing services within the community and maintains an active database for referrals and partners Participates in registration and processing of participants via the electronic Homeless Management Information System (HMIS) Ensures each participant agrees and signs the Participant Service Agreement Provides crisis intervention as needed Represents St. Vincent de Paul of Baltimore to groups, organizations, and service providers within standards Upholds the vision, mission and values of St. Vincent de Paul of Baltimore Attends staff meetings and other meetings as directed Supports a welcoming environment for volunteers and works with them effectively Other duties as assigned within the scope of the position Qualifications
Bachelor’s Degree with 2 years’ experience working with persons who are homeless or at risk of homelessness or from a low socioeconomic status, required Associates’ Degree with at least 4 years’ experience in similar settings will be considered Willing and able to work a flexible schedule, weekends, and evenings (if applicable) Knowledge of and respect for confidentiality Empathy to support vulnerable populations Motivation to encourage clients to follow their service plan Strong verbal and written communication skills for collaboration with stakeholders Critical thinking and problem solving for service plan decisions after assessing clients Administrative organization to manage multiple cases Computer literacy to maintain and manage case records Physical Requirements
Environmental Conditions: Primarily Indoor Work Type of Work: Medium work; lifting up to 50 pounds maximum, with frequent lifting or carrying up to 25 pounds Seniority level
Entry level Employment type
Full-time Job function
Other Industries
Non-profit Organizations
#J-18808-Ljbffr