Zscaler
Overview
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We are looking for an experienced Engineering Operations Manager to join our Program Management & Engineering Operations team and lead the design and implementation of end-to-end SDLC processes. Reporting to the Director of Engineering Operations, you will play a key role in shaping how engineering teams work with cross-functional partners.
Responsibilities
Architect and implement streamlined workflows between engineering and cross-functional teams (Product Management, Legal, Marketing, Customer Success, and Sales)
Drive process improvement and alignment across the software development lifecycle (SDLC), including intake, prioritization, and CI/CD, leveraging tools such as GitLab and the Atlassian suite (Jira Data Center, Confluence, and Marketplace add-ons) to enhance team workflows, automation, and productivity
Develop and deploy comprehensive dashboards and reporting solutions to provide real-time visibility into key engineering metrics (e.g., sprint velocity, defect density, etc.) and team performance, leading to data-driven decision making
Develop and execute change management strategies for new process and tool implementations, ensuring a smooth transition and high user adoption rates
Create and deliver effective training programs for engineering teams and stakeholders to increase process compliance and proficiency
Minimum Qualifications
8+ years of experience in engineering operations, technical program management, or similar roles
3+ years of experience with Jira (Data Center or Cloud), Gitlab, and/or other DevSecOps tools as an administrator, architect, or product manager
Experience designing and implementing quality gates, design and architecture review processes, and release management procedures
Ability to manage multiple cross-functional projects concurrently, with proven ability to add structure and standards across project teams
Experience crafting and delivering engaging training materials and communication strategies to drive user adoption of new processes and tools
Preferred Qualifications
Experience consulting for SaaS companies on engineering transformation, with a focus on SDLC optimization and scaling
Proficiency in data analysis, and experience building and presenting insightful visualizations for engineering metrics and performance
Experience maintaining and optimizing integrations between engineering tools and other business systems (e.g. Google Product Suite, App Script, Salesforce)
#LI-Hybrid
Compensation and Benefits Base Pay Range $140,000 - $200,000 USD
Zscaler’s salary ranges are benchmarked and determined by role and level. The range reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on factors such as skills, experience, and education.
The base salary range listed excludes commission/bonus/equity (if applicable) plus benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging.
Equal Opportunity and Pay Transparency Zscaler is an equal opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, disability, protected veteran status, or any other characteristic protected by law. We also comply with applicable pay transparency rules.
We strive to provide reasonable accommodations in our recruiting processes for candidates who are differently abled or have other needs.
By applying, you acknowledge that you have reviewed our privacy notice and agree to the collection, use, and storage of your personal information in accordance with applicable laws and our privacy policy.
#J-18808-Ljbffr
Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. We are looking for an experienced Engineering Operations Manager to join our Program Management & Engineering Operations team and lead the design and implementation of end-to-end SDLC processes. Reporting to the Director of Engineering Operations, you will play a key role in shaping how engineering teams work with cross-functional partners.
Responsibilities
Architect and implement streamlined workflows between engineering and cross-functional teams (Product Management, Legal, Marketing, Customer Success, and Sales)
Drive process improvement and alignment across the software development lifecycle (SDLC), including intake, prioritization, and CI/CD, leveraging tools such as GitLab and the Atlassian suite (Jira Data Center, Confluence, and Marketplace add-ons) to enhance team workflows, automation, and productivity
Develop and deploy comprehensive dashboards and reporting solutions to provide real-time visibility into key engineering metrics (e.g., sprint velocity, defect density, etc.) and team performance, leading to data-driven decision making
Develop and execute change management strategies for new process and tool implementations, ensuring a smooth transition and high user adoption rates
Create and deliver effective training programs for engineering teams and stakeholders to increase process compliance and proficiency
Minimum Qualifications
8+ years of experience in engineering operations, technical program management, or similar roles
3+ years of experience with Jira (Data Center or Cloud), Gitlab, and/or other DevSecOps tools as an administrator, architect, or product manager
Experience designing and implementing quality gates, design and architecture review processes, and release management procedures
Ability to manage multiple cross-functional projects concurrently, with proven ability to add structure and standards across project teams
Experience crafting and delivering engaging training materials and communication strategies to drive user adoption of new processes and tools
Preferred Qualifications
Experience consulting for SaaS companies on engineering transformation, with a focus on SDLC optimization and scaling
Proficiency in data analysis, and experience building and presenting insightful visualizations for engineering metrics and performance
Experience maintaining and optimizing integrations between engineering tools and other business systems (e.g. Google Product Suite, App Script, Salesforce)
#LI-Hybrid
Compensation and Benefits Base Pay Range $140,000 - $200,000 USD
Zscaler’s salary ranges are benchmarked and determined by role and level. The range reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on factors such as skills, experience, and education.
The base salary range listed excludes commission/bonus/equity (if applicable) plus benefits.
At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging.
Equal Opportunity and Pay Transparency Zscaler is an equal opportunity employer. We evaluate all qualified applicants without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, disability, protected veteran status, or any other characteristic protected by law. We also comply with applicable pay transparency rules.
We strive to provide reasonable accommodations in our recruiting processes for candidates who are differently abled or have other needs.
By applying, you acknowledge that you have reviewed our privacy notice and agree to the collection, use, and storage of your personal information in accordance with applicable laws and our privacy policy.
#J-18808-Ljbffr