Digital Realty
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Site Engineer II
role at
Digital Realty
Overview The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS Systems, and CMMS systems. It is expected that the Site Engineer II candidate has expertise in either electrical work or mechanical work and would be competent in the area of non-expertise. The responsibilities include contributing to daily site operations, creating and modifying site operating procedures, contributing to change management tickets, creating timely incident reporting, and performing site maintenance, repairs and inspections to help ensure Digital Realty’s data center operations achieve the highest level of availability.
What You’ll Do
Gain a complete understanding of DLR and site related items including facility layout and operation of MEP systems, equipment nomenclature, facility drawings and equipment specifications.
Understand Equipment sequence of operations (SOO’s), SOPs, and EOPs.
Know Customer SLAs and engineering-specific lease obligations critical to data center operations.
Understand Facility top 20 EOPs, BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends.
Familiarity with DLR event management, escalation, and incident reporting procedures.
Work with the CMMS to create, edit, implement, and close change management work orders; create/edit/resolve/close incident reports following a site incident.
Contribute to Maintenance and Operations Standards and Digital Realty’s Environmental and Occupational Health and Safety standards.
Understand all aspects of data center operations including operation, maintenance and repair of mission critical equipment and systems to support 24x7 uptime and customer SLAs.
Supervise construction activity and installations as required.
Execute site change management processes including creating Method of Procedures (MOPs) for low-risk preventative maintenance and repairs and oversee those activities.
Effectively troubleshoot site mechanical and electrical systems and respond to unplanned events without immediate supervision.
Perform rounds/inspections to detect anomalies and develop or improve SOPs for site-specific equipment.
Develop knowledge of local customer business and data center operation; support accreditation initiatives (SSAE16, SOC2, ISO 27001, etc.) as required.
Complete DLR Critical Awareness Training.
What You’ll Need
At least 3 years of experience in mission critical facilities operating/engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site (UPS, HVAC, generators, fire/life safety systems).
Hands-on electrical or mechanical skill with competence in the non-expertise area (e.g., electrical expertise with mechanical competence, or vice-versa).
Strong knowledge of various UPS systems and architectures.
Strong knowledge of cooling systems and architectures.
Strong understanding of infrastructure redundancy configurations and equipment risks (N+1, 2N, ATS/STS, Failover Scenarios).
Strong knowledge of energy efficiency principles.
Strong interpersonal, presentation and communication skills with the ability to respond effectively in writing to sensitive issues or complex inquiries.
Detail-oriented with strong organizational skills.
Proficiency in Microsoft Word, Excel and Outlook; familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad.
Basic understanding of emergency situations and escalation processes.
Strong understanding of CMMS, DCIM, and power metering systems.
Lift and handle up to 50 pounds; ability to bend, stoop, and stretch as required for placement of equipment; ability to work under a raised data center floor; ability to climb ladders up to 16 feet.
About Digital Realty Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL provides customers with a secure data meeting place and a proven PDx solution methodology for powering innovation and managing data gravity challenges. Digital Realty operates a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
Our Operations Our Operations team keeps our customers’ infrastructure running safely and securely, overseeing electrical power, cooling and fire suppression systems to ensure data center operations meet reliability objectives.
What We Can Offer You Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards contributions. We emphasize values and objectives aligned to the company’s goals and provide opportunities for development and career growth.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work, collaborate across teams, and contribute ideas in action.
Apply today to advance your career with Digital Realty.
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries IT Services and IT Consulting
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Site Engineer II
role at
Digital Realty
Overview The Site Engineer II position is a contributing member to the site level Data Center Operations team assigned to one or more of our data center properties reporting directly to the Manager Engineering Operations. The Site Engineer II will have experience in mission critical infrastructure, including Generators, UPS Systems, HVAC Systems, Fire/Life Safety Systems, BMS Systems, and CMMS systems. It is expected that the Site Engineer II candidate has expertise in either electrical work or mechanical work and would be competent in the area of non-expertise. The responsibilities include contributing to daily site operations, creating and modifying site operating procedures, contributing to change management tickets, creating timely incident reporting, and performing site maintenance, repairs and inspections to help ensure Digital Realty’s data center operations achieve the highest level of availability.
What You’ll Do
Gain a complete understanding of DLR and site related items including facility layout and operation of MEP systems, equipment nomenclature, facility drawings and equipment specifications.
Understand Equipment sequence of operations (SOO’s), SOPs, and EOPs.
Know Customer SLAs and engineering-specific lease obligations critical to data center operations.
Understand Facility top 20 EOPs, BMS alarm functionality, alarm escalation/acknowledgement, and ability to extract data and trends.
Familiarity with DLR event management, escalation, and incident reporting procedures.
Work with the CMMS to create, edit, implement, and close change management work orders; create/edit/resolve/close incident reports following a site incident.
Contribute to Maintenance and Operations Standards and Digital Realty’s Environmental and Occupational Health and Safety standards.
Understand all aspects of data center operations including operation, maintenance and repair of mission critical equipment and systems to support 24x7 uptime and customer SLAs.
Supervise construction activity and installations as required.
Execute site change management processes including creating Method of Procedures (MOPs) for low-risk preventative maintenance and repairs and oversee those activities.
Effectively troubleshoot site mechanical and electrical systems and respond to unplanned events without immediate supervision.
Perform rounds/inspections to detect anomalies and develop or improve SOPs for site-specific equipment.
Develop knowledge of local customer business and data center operation; support accreditation initiatives (SSAE16, SOC2, ISO 27001, etc.) as required.
Complete DLR Critical Awareness Training.
What You’ll Need
At least 3 years of experience in mission critical facilities operating/engineering or equivalent equipment experience including assets associated with mission critical engineering relevant to the specific site (UPS, HVAC, generators, fire/life safety systems).
Hands-on electrical or mechanical skill with competence in the non-expertise area (e.g., electrical expertise with mechanical competence, or vice-versa).
Strong knowledge of various UPS systems and architectures.
Strong knowledge of cooling systems and architectures.
Strong understanding of infrastructure redundancy configurations and equipment risks (N+1, 2N, ATS/STS, Failover Scenarios).
Strong knowledge of energy efficiency principles.
Strong interpersonal, presentation and communication skills with the ability to respond effectively in writing to sensitive issues or complex inquiries.
Detail-oriented with strong organizational skills.
Proficiency in Microsoft Word, Excel and Outlook; familiarity with Microsoft Project, Adobe Acrobat, Visio or AutoCad.
Basic understanding of emergency situations and escalation processes.
Strong understanding of CMMS, DCIM, and power metering systems.
Lift and handle up to 50 pounds; ability to bend, stoop, and stretch as required for placement of equipment; ability to work under a raised data center floor; ability to climb ladders up to 16 feet.
About Digital Realty Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL provides customers with a secure data meeting place and a proven PDx solution methodology for powering innovation and managing data gravity challenges. Digital Realty operates a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.
Our Operations Our Operations team keeps our customers’ infrastructure running safely and securely, overseeing electrical power, cooling and fire suppression systems to ensure data center operations meet reliability objectives.
What We Can Offer You Digital Realty offers a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards contributions. We emphasize values and objectives aligned to the company’s goals and provide opportunities for development and career growth.
Join us and you’ll be part of a supportive and inclusive environment where you can bring your whole self to work, collaborate across teams, and contribute ideas in action.
Apply today to advance your career with Digital Realty.
Seniority level Mid-Senior level
Employment type Full-time
Job function Engineering and Information Technology
Industries IT Services and IT Consulting
#J-18808-Ljbffr