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Trenton Systems

Field Application Engineer

Trenton Systems, Duluth, Georgia, United States, 30155

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Description Field Application Engineer position at Trenton Systems. Provide engineering and operational support to the sales group and customers. Duties include project management, product support, system-level development, and quotations. The employee will strive to satisfy the needs of customers with on-time delivery and continuous improvement in quality, products and services.

Are you passionate about cutting-edge computer hardware and eager to make a significant impact in the MIL/Aero industry? Join Trenton Systems as a Junior Solutions Engineer and collaborate with a dynamic team dedicated to delivering top-tier computing solutions.

Responsibilities

Project management, system-level development, quoting, part creation, bill of material creation and maintenance, oversight of prototype material delivery and assembly, and customer support.

System compatibility and compliance testing.

Add and maintain client/program information in HubSpot CRM.

Respond promptly to inbound client communication and product inquiries.

Coordinate between sales and other departments within Trenton regarding projects, customer requirements, potential orders, existing orders, and technical status.

Work to resolve product and process issues with prototypes and/or first production products.

May conduct special projects as requested by Management.

Provide general support for all sales staff.

Requirements

Systems Engineering or equivalent degree

5+ years’ technical knowledge of Intel-based computer hardware solutions, preferably in the MIL/Aero market

Knowledge of MIL-STD-810 or DO-STD-160 testing standards preferred

Experience with Windows operating systems, Word, Excel, Contact Management Software, Outlook; Linux and RTOS operating systems preferred

Experience with computer server architectures

Experience with integrating third-party cards into computer servers

Solid understanding of server system impacts related to thermal challenges, power consumption, and systems integration when modifications are required to current server products

Experience troubleshooting IT computer systems and working with customers to troubleshoot server products

Excellent communication skills

Ability to manage numerous simultaneous projects

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries: Computer Hardware Manufacturing

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