University of Wisconsin Madison
Academic Advising Manager
University of Wisconsin Madison, Bowens Addition, Wisconsin, United States
Overview
The Academic Advising Manager provides comprehensive academic advising to undergraduate students in the School of Education and leads the coordination of the School's participation in the campus-wide Summer Orientation, Advising, and Registration (SOAR) program. This role supports student success through individualized guidance, program planning, and strategic leadership of summer onboarding initiatives. Responsibilities
Academic Advising (~70%) Provide academic advising and referrals to campus resources for undergraduate and prospective students. Interpret and communicate School of Education and university academic policies, procedures, and program requirements. Support student decision-making related to course selection, study abroad, and pre-professional experiences. Advise students through multiple modalities: one-on-one appointments, group sessions, drop-ins, virtual advising, and program-specific events. Maintain accurate and timely records of student interactions using the Advisor Notes System and Starfish. Advocate for student needs and represent the School of Education on internal and campus-wide committees. SOAR Program Management (~30%) Serve as the School of Education representative on the campus SOAR coordinating committee. Develop the summer student enrollment schedule and advising calendar. Coordinate advisor training and establish School-specific advising policies for SOAR. Participate in hiring and onboarding of peer advisors and a graduate assistant. Collaborate on the creation and revision of advising materials used during SOAR. Collect and report data on student enrollment and advising outcomes. Work with departments and programs to ensure course access and enrollment support throughout the summer. Key Job Responsibilities
Develops and implements academic advising events such as workshops, panel discussions, and guest speakers Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college Receives, processes, and responds to academic inquiries according to established policies and procedures Proactively engages students as needed Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum Supervises unit staff and/or plans, organizes, allocates resources, assesses performance, and leads the operational activities of a function within the advising or academic services portfolio, such as program management and/or curriculum management Facilitates Student Orientation, Advising, and Registration (SOAR) program in SOE by providing leadership for structure, programming, and delivery of content. Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and FERPA policies Department
The Student Services office serves as the academic dean's office for all undergraduate students in the School of Education. Work in the office includes academic and career advising, prospective student recruitment, retention, scholarships, curriculum, policy, and other academic and student affairs support. Compensation
Minimum: $65,000.00 annually Commensurate with qualifications and experience. This position offers a comprehensive benefits package, including generous paid time off, health/dental/vision/life insurance, savings accounts, and participation in the Wisconsin Retirement System (WRS) pension fund. Required Qualifications
Demonstrated knowledge of academic or career advising practices in a higher education setting, with at least two years of professional experience. Proven ability to coordinate or manage projects or programs within a college or university environment. Strong written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences. Excellent organizational and time management skills, including the ability to prioritize tasks and manage multiple responsibilities effectively. Proficiency in working with data sets, including the ability to interpret, analyze, and present student-related data accurately. Understanding of undergraduate student development and the ability to support students from a variety of backgrounds and experiences. Preferred Qualifications
Experience supporting or coordinating new student orientation programs, particularly in an advising or administrative capacity. Familiarity with student advising tools and systems such as Starfish and the Advisor Notes System. Ability to collaborate effectively across departments and participate in campus-wide committees or initiatives. Experience developing or delivering training materials and resources for advising staff or student support programs. Education
Bachelor\'s required, Master\'s preferred How to Apply
Please go to the "Apply Now" area and select your current UW Employment Status. Upload a copy of your current resume and a cover letter. This position has been identified as a Position of Trust and requires a criminal background check prior to hire. Contact Information
Nicole Spear ncspear@wisc.edu Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here. To request a disability or pregnancy-related accommodation for any step in the hiring process, please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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The Academic Advising Manager provides comprehensive academic advising to undergraduate students in the School of Education and leads the coordination of the School's participation in the campus-wide Summer Orientation, Advising, and Registration (SOAR) program. This role supports student success through individualized guidance, program planning, and strategic leadership of summer onboarding initiatives. Responsibilities
Academic Advising (~70%) Provide academic advising and referrals to campus resources for undergraduate and prospective students. Interpret and communicate School of Education and university academic policies, procedures, and program requirements. Support student decision-making related to course selection, study abroad, and pre-professional experiences. Advise students through multiple modalities: one-on-one appointments, group sessions, drop-ins, virtual advising, and program-specific events. Maintain accurate and timely records of student interactions using the Advisor Notes System and Starfish. Advocate for student needs and represent the School of Education on internal and campus-wide committees. SOAR Program Management (~30%) Serve as the School of Education representative on the campus SOAR coordinating committee. Develop the summer student enrollment schedule and advising calendar. Coordinate advisor training and establish School-specific advising policies for SOAR. Participate in hiring and onboarding of peer advisors and a graduate assistant. Collaborate on the creation and revision of advising materials used during SOAR. Collect and report data on student enrollment and advising outcomes. Work with departments and programs to ensure course access and enrollment support throughout the summer. Key Job Responsibilities
Develops and implements academic advising events such as workshops, panel discussions, and guest speakers Serves as a main point of contact for students and provides information about educational options and academic requirements; assists with identifying and assessing interests, skills, and values to match appropriate field of study/career options, and refers students to appropriate institutional resources Participates in the campus-wide advising community providing input to leadership regarding the development of advising, recruitment, and co/curricular programs offered by the school/college Receives, processes, and responds to academic inquiries according to established policies and procedures Proactively engages students as needed Maintains expertise with advised curriculum and may assist in developing and recommending exceptions for policy and curriculum Supervises unit staff and/or plans, organizes, allocates resources, assesses performance, and leads the operational activities of a function within the advising or academic services portfolio, such as program management and/or curriculum management Facilitates Student Orientation, Advising, and Registration (SOAR) program in SOE by providing leadership for structure, programming, and delivery of content. Maintains confidentiality and accurate student records and processes and responds to academic inquiries according to established institutional and FERPA policies Department
The Student Services office serves as the academic dean's office for all undergraduate students in the School of Education. Work in the office includes academic and career advising, prospective student recruitment, retention, scholarships, curriculum, policy, and other academic and student affairs support. Compensation
Minimum: $65,000.00 annually Commensurate with qualifications and experience. This position offers a comprehensive benefits package, including generous paid time off, health/dental/vision/life insurance, savings accounts, and participation in the Wisconsin Retirement System (WRS) pension fund. Required Qualifications
Demonstrated knowledge of academic or career advising practices in a higher education setting, with at least two years of professional experience. Proven ability to coordinate or manage projects or programs within a college or university environment. Strong written and verbal communication skills, with the ability to convey complex information clearly to diverse audiences. Excellent organizational and time management skills, including the ability to prioritize tasks and manage multiple responsibilities effectively. Proficiency in working with data sets, including the ability to interpret, analyze, and present student-related data accurately. Understanding of undergraduate student development and the ability to support students from a variety of backgrounds and experiences. Preferred Qualifications
Experience supporting or coordinating new student orientation programs, particularly in an advising or administrative capacity. Familiarity with student advising tools and systems such as Starfish and the Advisor Notes System. Ability to collaborate effectively across departments and participate in campus-wide committees or initiatives. Experience developing or delivering training materials and resources for advising staff or student support programs. Education
Bachelor\'s required, Master\'s preferred How to Apply
Please go to the "Apply Now" area and select your current UW Employment Status. Upload a copy of your current resume and a cover letter. This position has been identified as a Position of Trust and requires a criminal background check prior to hire. Contact Information
Nicole Spear ncspear@wisc.edu Institutional Statement on Diversity
Diversity is a source of strength, creativity, and innovation for UW-Madison. We value the contributions of each person and respect the profound ways their identity, culture, background, experience, status, abilities, and opinion enrich the university community. We commit ourselves to the pursuit of excellence in teaching, research, outreach, and diversity as inextricably linked goals. The University of Wisconsin-Madison fulfills its public mission by creating a welcoming and inclusive community for people from every background - people who as students, faculty, and staff serve Wisconsin and the world. For more information on diversity and inclusion on campus, please visit: Diversity and Inclusion The University of Wisconsin-Madison is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, pregnancy, disability, or status as a protected veteran and other bases as defined by federal regulations and UW System policies. We promote excellence by acknowledging skills and expertise from all backgrounds and encourage all qualified individuals to apply. For more information regarding applicant and employee rights and to view federal and state required postings, click here. To request a disability or pregnancy-related accommodation for any step in the hiring process, please contact the Divisional Disability Representative (DDR) in the division you are applying to. Please make your request as soon as possible to help the university respond most effectively to you. Employment may require a criminal background check. It may also require your references to answer questions regarding misconduct, including sexual violence and sexual harassment. The University of Wisconsin System will not reveal the identities of applicants who request confidentiality in writing, except that the identity of the successful candidate will be released. See Wis. Stat. sec. 19.36(7). The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. UW-Madison will provide a paper copy upon request; please contact the University of Wisconsin Police Department.
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