Michaels Stores
Overview
Retail Team Member - Events Coordinator at Michaels Stores. Store location: EATONTOWN, NJ. Responsibilities
Plan and coordinate multiple events at once, including children’s birthday parties and other craft classes or events. Engage with clients of all ages by creating an environment of fun and creativity. Demonstrate and instruct participants during craft projects; perform face painting and other activities. Facilitate and implement party add-ons such as goody bags and balloons to company standards. Communicate events with clients and store team members. Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. Adjust plans based on client feedback and needs; create backup or emergency plans as required. Ensure client satisfaction for scheduled events; uphold cleanliness and safety standards; set up, break down, and clean before and after each event. Customer Experience
Help customers shop, locate products, and provide solutions. Provide fast and friendly checkout experience. Engage customers on rewards programs and private label credit cards; complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in truck unload, stocking, and planogram (POG) processes; complete merchandise recovery and maintenance; perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs; adhere to SOPs and Company policies to ensure compliance. Interact in an accepting and respectful manner; project a positive image and serve as a role model for other Team Members. Cross-trained in Custom Framing selling and production; participate in daily store cleanliness activities. Preferred Knowledge/Skills/Abilities & Experience
Energetic and enthusiastic personality with excellent people skills. Ability to handle job stress and interact effectively with guests and coworkers of all ages. Experience working with children and children’s events. Good communication skills (written, verbal, nonverbal) and listening skills. Strong organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience required. Physical Requirements
Ability to remain standing for long periods; move throughout the store; regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Reasonable accommodations may be provided during the interactive process to enable participation in essential job functions. Work Environment
Public retail store setting; climate-controlled public areas; some stock rooms may not be climate-controlled; some outdoor work may be required for tasks such as cart retrieval or unloading trucks. Frame shop contains a glass cutter and heat press; work hours may include nights, weekends, and early mornings. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range For This Position: $15.49 - $0.00 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. Michaels is an Equal Opportunity Employer. We are committed to inclusion and provide reasonable accommodations for applicants with disabilities during the application process. For accommodation requests, please contact Customer Care at 1-800-642-4235.
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Retail Team Member - Events Coordinator at Michaels Stores. Store location: EATONTOWN, NJ. Responsibilities
Plan and coordinate multiple events at once, including children’s birthday parties and other craft classes or events. Engage with clients of all ages by creating an environment of fun and creativity. Demonstrate and instruct participants during craft projects; perform face painting and other activities. Facilitate and implement party add-ons such as goody bags and balloons to company standards. Communicate events with clients and store team members. Complete administrative tasks such as answering emails, making phone calls, and completing paperwork as needed. Adjust plans based on client feedback and needs; create backup or emergency plans as required. Ensure client satisfaction for scheduled events; uphold cleanliness and safety standards; set up, break down, and clean before and after each event. Customer Experience
Help customers shop, locate products, and provide solutions. Provide fast and friendly checkout experience. Engage customers on rewards programs and private label credit cards; complete enrollments. Educate customers on Voice of Customer (VOC) survey. Assist with Omni-channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). Participate in truck unload, stocking, and planogram (POG) processes; complete merchandise recovery and maintenance; perform Store in Stock Optimization (SISO) and AD set duties as assigned. Support shrink and safety programs; adhere to SOPs and Company policies to ensure compliance. Interact in an accepting and respectful manner; project a positive image and serve as a role model for other Team Members. Cross-trained in Custom Framing selling and production; participate in daily store cleanliness activities. Preferred Knowledge/Skills/Abilities & Experience
Energetic and enthusiastic personality with excellent people skills. Ability to handle job stress and interact effectively with guests and coworkers of all ages. Experience working with children and children’s events. Good communication skills (written, verbal, nonverbal) and listening skills. Strong organizational, interpersonal, and creative problem-solving skills. Retail and/or customer service experience required. Physical Requirements
Ability to remain standing for long periods; move throughout the store; regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Reasonable accommodations may be provided during the interactive process to enable participation in essential job functions. Work Environment
Public retail store setting; climate-controlled public areas; some stock rooms may not be climate-controlled; some outdoor work may be required for tasks such as cart retrieval or unloading trucks. Frame shop contains a glass cutter and heat press; work hours may include nights, weekends, and early mornings. Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Total Base Pay Range For This Position: $15.49 - $0.00 At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. Michaels is an Equal Opportunity Employer. We are committed to inclusion and provide reasonable accommodations for applicants with disabilities during the application process. For accommodation requests, please contact Customer Care at 1-800-642-4235.
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