Raymond James
Supervisor, Operations | Account Transfers Dept. | St. Petersburg, FL
Raymond James, St. Petersburg, Florida, United States, 33739
Job Description
We’re looking for a strong people leader to supervise our Account Transfers team within Operations. This role provides daily direction and support, implements business plans, and ensures compliance with policies and procedures. The supervisor will manage productivity and service levels, lead process improvement initiatives, and collaborate with internal and external partners to resolve issues. A broad understanding of operational functions and a passion for coaching, development, and performance management are essential to drive team success and deliver high-quality results. This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our St. Petersburg, FL Corporate Office. Onsite Training Requirement: First 60 days required to be onsite Monday-Thursday. Responsibilities
Supervise others working within established operational systems. Contribute to the development of annual and longer-term business plans. Communicate the local action plan and motivate people to achieve local business goals. Develop and propose own performance objectives and manage team performance. Supervise a team providing administrative and service operations support. Develop short- or medium-term work schedules and approve overtime or use additional resources as needed. Identify shortcomings in existing processes and use established change management programs to address them. Advise managers how to apply existing procedures and precedents. Help others get the most out of internal communications systems. Keep track of risk parameters and report deviations to more senior colleagues. Track budgets and report variances to more senior colleagues. Provide coaching to team members to develop their skills. Identify instances of noncompliance with the organization's policies and procedures. Knowledge Of
Investment concepts, practices, and procedures used in the securities industry. Financial markets and products. Skills
Comprehensive knowledge and skills to work independently and provide guidance and training to others. Ability to develop appropriate plans and perform necessary actions based on recommendations and requirements. Technical guidance when required on developing, monitoring, interpreting, and understanding policies and procedures. Ability to interpret and apply knowledge of laws, regulations, and policies in the area of expertise. Analyzing data trends for use in reports to help guide decision making. Reviewing and creating relevant, lucid, and effective reports. Identifying, assessing, prioritizing, and managing risks without supervision. Meeting high customer service standards. Strategic planning. Managing projects and/or programs within desired cost, time, and quality parameters. Licenses/Certifications
SIE required or ability to obtain within 120 days (as required by FINRA). Series 99 required, or ability to obtain within 120 days (as required by FINRA). Education
Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance, High School (HS) (Required) Work Experience
Manager Experience - 13 months to 3 years Certifications
OS - Operations Professional - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA) Travel
Less than 25% Workstyle
Hybrid At Raymond James, our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence, and a conservative, long-term view. We Expect Our Associates At All Levels To Grow professionally and inspire others to do the same. Work with and through others to achieve desired outcomes. Make prompt, pragmatic choices and act with the client in mind. Take ownership and hold themselves and others accountable for delivering results that matter. Contribute to the continuous evolution of the firm. At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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We’re looking for a strong people leader to supervise our Account Transfers team within Operations. This role provides daily direction and support, implements business plans, and ensures compliance with policies and procedures. The supervisor will manage productivity and service levels, lead process improvement initiatives, and collaborate with internal and external partners to resolve issues. A broad understanding of operational functions and a passion for coaching, development, and performance management are essential to drive team success and deliver high-quality results. This position follows our hybrid-friendly schedule, so you get the best of both worlds – flexibility and collaboration. In office days will be 3 per week averaging 12 days per month in our St. Petersburg, FL Corporate Office. Onsite Training Requirement: First 60 days required to be onsite Monday-Thursday. Responsibilities
Supervise others working within established operational systems. Contribute to the development of annual and longer-term business plans. Communicate the local action plan and motivate people to achieve local business goals. Develop and propose own performance objectives and manage team performance. Supervise a team providing administrative and service operations support. Develop short- or medium-term work schedules and approve overtime or use additional resources as needed. Identify shortcomings in existing processes and use established change management programs to address them. Advise managers how to apply existing procedures and precedents. Help others get the most out of internal communications systems. Keep track of risk parameters and report deviations to more senior colleagues. Track budgets and report variances to more senior colleagues. Provide coaching to team members to develop their skills. Identify instances of noncompliance with the organization's policies and procedures. Knowledge Of
Investment concepts, practices, and procedures used in the securities industry. Financial markets and products. Skills
Comprehensive knowledge and skills to work independently and provide guidance and training to others. Ability to develop appropriate plans and perform necessary actions based on recommendations and requirements. Technical guidance when required on developing, monitoring, interpreting, and understanding policies and procedures. Ability to interpret and apply knowledge of laws, regulations, and policies in the area of expertise. Analyzing data trends for use in reports to help guide decision making. Reviewing and creating relevant, lucid, and effective reports. Identifying, assessing, prioritizing, and managing risks without supervision. Meeting high customer service standards. Strategic planning. Managing projects and/or programs within desired cost, time, and quality parameters. Licenses/Certifications
SIE required or ability to obtain within 120 days (as required by FINRA). Series 99 required, or ability to obtain within 120 days (as required by FINRA). Education
Bachelor’s: Accounting, Bachelor’s: Business Administration, Bachelor’s: Finance, High School (HS) (Required) Work Experience
Manager Experience - 13 months to 3 years Certifications
OS - Operations Professional - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA) Travel
Less than 25% Workstyle
Hybrid At Raymond James, our associates use five guiding behaviors (Develop, Collaborate, Decide, Deliver, Improve) to deliver on the firm's core values of client-first, integrity, independence, and a conservative, long-term view. We Expect Our Associates At All Levels To Grow professionally and inspire others to do the same. Work with and through others to achieve desired outcomes. Make prompt, pragmatic choices and act with the client in mind. Take ownership and hold themselves and others accountable for delivering results that matter. Contribute to the continuous evolution of the firm. At Raymond James – as part of our people-first culture, we honor, value, and respect the uniqueness, experiences, and backgrounds of all of our Associates. When associates bring their best authentic selves, our organization, clients, and communities thrive. The Company is an equal opportunity employer and makes all employment decisions on the basis of merit and business needs.
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