Infosys Consulting
Principal/ Senior Consultant - Risk and Compliance – ServiceNow Specialist
Infosys Consulting, Atlanta, Georgia, United States, 30383
Overview
Position: Senior Consultant/Principal- Risk and Compliance – ServiceNow Location: North America About the Role
We are seeking an experienced ServiceNow Architect, preferably with extensive knowledge of IRM (Integrated Risk Management) module and strong experience in the financial services industry. The individual will lead, plan, optimize and deliver ServiceNow GRC (Governance, Risk and Compliance) related solutions & projects. You will have fluency in ServiceNow, which enables you to lead the team and stakeholders to develop enterprise business solutions for our customers that leverages industry processes and best practices. The ideal candidate will have deep expertise in regulatory compliance, operational risk, and third-party risk, along with a solid understanding of financial regulations. Responsibilities
Lead stakeholder workshops to gather and interpret risk and compliance requirements specific to banking, insurance, asset management, and fintech operations. Architect and configure ServiceNow IRM modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management) aligned with industry regulations and internal control frameworks (e.g., COSO, COBIT). Partner with governance, audit, compliance, and IT security teams to build automated workflows that monitor control effectiveness and regulatory adherence. Define and implement GRC dashboards and reporting tailored to financial regulatory reporting and executive oversight. Collaborate with platform developers to implement custom solutions where out-of-the-box functionality is insufficient. Train users and stakeholders in IRM functionality and best practices within the financial services context. Stay updated on regulatory changes (e.g., OCC, FDIC, CFPB) and translate them into actionable ServiceNow enhancements. Utilize GRC/IRM technical knowledge to collaborate with the technical team, in driving solutions across the platform. Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle. Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables. Help create new practice solutions and offerings and drive continuous improvement of capabilities. Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows. Translate requirements/stories and mock-ups into fully functional IRM features. All other duties as assigned or directed. Additional Responsibilities
Maintain proficient knowledge of the ServiceNow platform and products via webinars, case studies, training, and other resources. Participate in pre-sales activities, crafting proposals and presenting ServiceNow IRM solutions to prospective clients. Educate practice members on ServiceNow IRM modules by providing guidance on solution implementation and facilitating ongoing education and knowledge sharing. Work effectively in a high-paced environment and adapt to rapidly changing business drivers. Provide mentorship and guidance to other members of the team. Qualifications
BS Information Technology, Computer Science, or related field Strong GRC/IRM technical background 5+ years of ServiceNow experience with a focus on IRM/GRC modules Strong understanding of risk management frameworks and regulatory compliance requirements Prior experience as a consultant or client-serving professional Strong understanding of ServiceNow best practices and ongoing knowledge of latest ServiceNow features Familiarity with Agile and Scrum development methodologies Excellent communication and presentation skills, able to engage both technical and non-technical audiences Ability to work independently and manage one or more projects Proactive attitude toward learning and continuously enhancing ServiceNow knowledge Preferred Certifications
ServiceNow Certified Implementation Specialist – Risk and Compliance About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change and by delivering agile digital at scale to drive performance and customer delight. Our equal opportunity statement remains in effect for all qualified applicants. Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting Industries: IT Services and IT Consulting
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Position: Senior Consultant/Principal- Risk and Compliance – ServiceNow Location: North America About the Role
We are seeking an experienced ServiceNow Architect, preferably with extensive knowledge of IRM (Integrated Risk Management) module and strong experience in the financial services industry. The individual will lead, plan, optimize and deliver ServiceNow GRC (Governance, Risk and Compliance) related solutions & projects. You will have fluency in ServiceNow, which enables you to lead the team and stakeholders to develop enterprise business solutions for our customers that leverages industry processes and best practices. The ideal candidate will have deep expertise in regulatory compliance, operational risk, and third-party risk, along with a solid understanding of financial regulations. Responsibilities
Lead stakeholder workshops to gather and interpret risk and compliance requirements specific to banking, insurance, asset management, and fintech operations. Architect and configure ServiceNow IRM modules (Policy and Compliance, Risk Management, Audit Management, Vendor Risk Management) aligned with industry regulations and internal control frameworks (e.g., COSO, COBIT). Partner with governance, audit, compliance, and IT security teams to build automated workflows that monitor control effectiveness and regulatory adherence. Define and implement GRC dashboards and reporting tailored to financial regulatory reporting and executive oversight. Collaborate with platform developers to implement custom solutions where out-of-the-box functionality is insufficient. Train users and stakeholders in IRM functionality and best practices within the financial services context. Stay updated on regulatory changes (e.g., OCC, FDIC, CFPB) and translate them into actionable ServiceNow enhancements. Utilize GRC/IRM technical knowledge to collaborate with the technical team, in driving solutions across the platform. Support project scoping and proposal development, driving the implementation and advising the project on viable technical solution options throughout the project lifecycle. Craft and deliver workshop materials, perform elements of solution implementation, and drive the completion of key project deliverables. Help create new practice solutions and offerings and drive continuous improvement of capabilities. Lead efforts and provide guidance in requirements gathering and developing/documenting process workflows. Translate requirements/stories and mock-ups into fully functional IRM features. All other duties as assigned or directed. Additional Responsibilities
Maintain proficient knowledge of the ServiceNow platform and products via webinars, case studies, training, and other resources. Participate in pre-sales activities, crafting proposals and presenting ServiceNow IRM solutions to prospective clients. Educate practice members on ServiceNow IRM modules by providing guidance on solution implementation and facilitating ongoing education and knowledge sharing. Work effectively in a high-paced environment and adapt to rapidly changing business drivers. Provide mentorship and guidance to other members of the team. Qualifications
BS Information Technology, Computer Science, or related field Strong GRC/IRM technical background 5+ years of ServiceNow experience with a focus on IRM/GRC modules Strong understanding of risk management frameworks and regulatory compliance requirements Prior experience as a consultant or client-serving professional Strong understanding of ServiceNow best practices and ongoing knowledge of latest ServiceNow features Familiarity with Agile and Scrum development methodologies Excellent communication and presentation skills, able to engage both technical and non-technical audiences Ability to work independently and manage one or more projects Proactive attitude toward learning and continuously enhancing ServiceNow knowledge Preferred Certifications
ServiceNow Certified Implementation Specialist – Risk and Compliance About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change and by delivering agile digital at scale to drive performance and customer delight. Our equal opportunity statement remains in effect for all qualified applicants. Infosys is an equal opportunity employer, and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, spouse of protected veteran, or disability. Job Details
Seniority level: Mid-Senior level Employment type: Full-time Job function: Consulting Industries: IT Services and IT Consulting
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