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HH Global

Production Coordinator

HH Global, Chicago, Illinois, United States, 60290

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Base pay range $55,000.00/yr - $61,000.00/yr

Purpose of the Job The Production Coordinator provides project execution support to the client delivery teams, including project detail entry, project change management, production status tracking, and production schedule coordination. This will be a hybrid based position in our Chicago Headquarters.

Key Responsibilities

Gather project requirements and manage all production aspects on behalf of the client, working with vendors on delivery timetables and maintaining updated status of assigned projects.

Input all project specifications and relevant data into an internal procurement system and maintain key data points in the system, including customer quotes, purchase orders, and invoices.

Build relationships and communication channels with clients to ensure smooth workflow and handoffs. Liaison between internal and external stakeholders, agencies, and suppliers to ensure quality and on-time delivery within budget.

Manage and track project status reports by contacting vendors to obtain tracking information and following up on delivery status as necessary.

Execute production activities within guidelines of established SLAs and in compliance with contractual agreements and company policies and procedures.

Invoice clients in accordance with standard operating procedures.

Provide regular updates to the client service delivery team in relation to project milestones.

Knowledge, Skills + Experience

1+ years of customer service or coordinator-level experience.

Bachelor’s degree in a related discipline or equivalent work experience.

Excellent written and verbal communication skills.

Basic proficiency with Microsoft Office software, specifically Excel.

Demonstrated aptitude in learning new technology for application in a professional environment.

Experience executing projects within tight deadlines.

Resilient with the ability to thrive in a shifting environment.

Company Benefits

Healthcare, dental, vision insurance.

Short-term and long-term disability coverage.

401k with discretionary company match.

16 days of PTO with 9 company holidays + 3 floating holidays.

Seniority level Entry level

Employment type Full-time

Job function Marketing, Public Relations, and Writing/Editing

Industries Advertising Services

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