Cash Depot
Overview
Cash Depot is a local family-owned, culture-driven company with a national footprint. We’re PROFITABLE and PROJECTED to DOUBLE in size in the next 3-5 years. Job Title:
Field Service Technician (ATM and Air/Vac equipment) – full-time Compensation note:
Our Field Service Technicians averaged $66,689 in total compensation in 2024. Annual profit-sharing bonuses averaging 15% - 30% of salary. 401(k) plan with 50% matching contributions up to 6%. Sign-on bonus:
$2,000 (subject to terms & conditions).
Job Summary
Responsible for the installation and maintenance of ATMs and Air/Vac equipment.
Essential Job Duties / Responsibilities Install, convert, repair and remove ATMs, Air/Vac, and other Cash Depot products.
Perform cash replenishment and coin removal, as scheduled and requested.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
Communicate inventory and support requests to complete scheduled tasks accurately and timely.
Perform administrative paperwork in a complete, accurate and timely manner.
Maintain department metric standards in efficiency, safety, first-time fix rate, and other metrics important to Cash Depot and customers.
Assist other technicians and help train or perform ride-along training, as needed.
Must follow all security procedures and policies.
Other Duties / Expectations Maintain a professional image, both personal and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job-related duties as assigned.
Flexible work schedule with on-call duty.
Work independently with minimal supervision.
Requirements / Qualifications High School Degree / GED
Valid driver’s license, clean driving record, ability to be insured through Company’s risk insurer
Ability to obtain and maintain a DOT Medical Examiner’s Certificate
Ability to drive a vehicle over 50% of the shift
Ability to work safely when lifting and performing tasks
Experience in troubleshooting or electro-mechanical work
Ability to follow expectations in the Field Service Handbook
Excellent written and verbal communication skills
Proven ability to be organized, detail-oriented, multi-tasking, critical thinker, accurate, thorough and a problem-solver
Ability to adapt to change in the workplace
Physical Requirements
The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the position. Communication:
Regular interaction with customers and team members; ability to write and/or type for reports. Physical Demands:
See table below for activity levels
Activity levels (N, O, F, C) are described in the original posting as part of the job documentation. Please refer to that document for the specific activity levels per task.
Additional physical requirements:
Lift/carry items such as Dispenser units, coin bags, compressors, bases, coin boxes, concrete bags, dollies, ATM machines, and related equipment with weights ranging up to 875 lbs or more with lifting equipment; occasional reaching, walking, standing, crouching, bending as needed.
Work Environment
This position operates in a traveling capacity within a van (and sometimes more depending on route) and will be exposed to weather conditions within the territory. The role involves working at customer locations (approximately 50% of shift). Direction is provided via phone or email. This role routinely requires the use of lifting equipment, hand tools, iPad and cell phone, etc. This is a full-time position.
Other Duties
Cash Depot reserves the right to change job descriptions and duties as needed. This document is not a contract of employment. ADA reasonable accommodation statement and equal employment opportunity statement are provided as in the original posting.
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Cash Depot is a local family-owned, culture-driven company with a national footprint. We’re PROFITABLE and PROJECTED to DOUBLE in size in the next 3-5 years. Job Title:
Field Service Technician (ATM and Air/Vac equipment) – full-time Compensation note:
Our Field Service Technicians averaged $66,689 in total compensation in 2024. Annual profit-sharing bonuses averaging 15% - 30% of salary. 401(k) plan with 50% matching contributions up to 6%. Sign-on bonus:
$2,000 (subject to terms & conditions).
Job Summary
Responsible for the installation and maintenance of ATMs and Air/Vac equipment.
Essential Job Duties / Responsibilities Install, convert, repair and remove ATMs, Air/Vac, and other Cash Depot products.
Perform cash replenishment and coin removal, as scheduled and requested.
Partner with the territory dispatcher to execute dispatch requests as scheduled and requested.
Complete tasks as assigned by supervisor or applicable Cash Depot staff members.
Communicate inventory and support requests to complete scheduled tasks accurately and timely.
Perform administrative paperwork in a complete, accurate and timely manner.
Maintain department metric standards in efficiency, safety, first-time fix rate, and other metrics important to Cash Depot and customers.
Assist other technicians and help train or perform ride-along training, as needed.
Must follow all security procedures and policies.
Other Duties / Expectations Maintain a professional image, both personal and vehicle.
Maintain inventory standards as required.
Attend training as requested in Wisconsin and maintain technical competencies of ATMs and Air Products.
Identify and recommend efficiency improvements.
Operate as a team player.
Perform other job-related duties as assigned.
Flexible work schedule with on-call duty.
Work independently with minimal supervision.
Requirements / Qualifications High School Degree / GED
Valid driver’s license, clean driving record, ability to be insured through Company’s risk insurer
Ability to obtain and maintain a DOT Medical Examiner’s Certificate
Ability to drive a vehicle over 50% of the shift
Ability to work safely when lifting and performing tasks
Experience in troubleshooting or electro-mechanical work
Ability to follow expectations in the Field Service Handbook
Excellent written and verbal communication skills
Proven ability to be organized, detail-oriented, multi-tasking, critical thinker, accurate, thorough and a problem-solver
Ability to adapt to change in the workplace
Physical Requirements
The physical demands described here are representative of those that must be met by Team Members to successfully perform the essential functions of the position. Communication:
Regular interaction with customers and team members; ability to write and/or type for reports. Physical Demands:
See table below for activity levels
Activity levels (N, O, F, C) are described in the original posting as part of the job documentation. Please refer to that document for the specific activity levels per task.
Additional physical requirements:
Lift/carry items such as Dispenser units, coin bags, compressors, bases, coin boxes, concrete bags, dollies, ATM machines, and related equipment with weights ranging up to 875 lbs or more with lifting equipment; occasional reaching, walking, standing, crouching, bending as needed.
Work Environment
This position operates in a traveling capacity within a van (and sometimes more depending on route) and will be exposed to weather conditions within the territory. The role involves working at customer locations (approximately 50% of shift). Direction is provided via phone or email. This role routinely requires the use of lifting equipment, hand tools, iPad and cell phone, etc. This is a full-time position.
Other Duties
Cash Depot reserves the right to change job descriptions and duties as needed. This document is not a contract of employment. ADA reasonable accommodation statement and equal employment opportunity statement are provided as in the original posting.
#J-18808-Ljbffr