Mettler-Toledo International, Inc
Field Service Technician – Industrial Weighing Products
Mettler-Toledo International, Inc, Nutley, New Jersey, us, 07110
Field Service Technician – Industrial Weighing Products
About Mettler Toledo
Mettler Toledo is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Opening and Your Responsibilities
Perform calibration and preventative maintenance (PM) on basic industrial weighing equipment (floor and bench scales) without assistance within the respective Business Area.
Assist others on installations, projects, and/or repairs as necessary.
Perform basic end user training.
Perform calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
Assist and cooperate with Scheduling Analyst and Service Support Team as necessary.
Proactively promote and sell service and products; submit sales leads at a level commensurate with experience.
Ensure compliance with all company and customer safety and quality policies and procedures.
Work to ensure customer uptime requirements are met and all work assignments are completed on time.
Accurately complete and submit all required paperwork on a daily basis via company issued Laptop PC.
Maintain a close professional relationship with external/internal customers, sales, technicians, and other leaders.
Complete Kronos time keeping on a daily basis and enter punches for each activity as they occur.
Work to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
Comply with the Company Fleet policy.
Accurately submit Weights & Measures paperwork to state/county in a timely manner.
All other duties as assigned.
What You Need to Succeed
A valid driver's license.
Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
Customer facing or field service experience preferred. Commercial experience desired.
Basic understanding of electrical and mechanical repair philosophies including basic understanding of PC networking & software configuration.
1 - 3 years electro/mechanical repair or weighing industry experience.
Ability to obtain and maintain a CDL and Weights and Measures license in the service area; loss of either license could result in termination of employment.
Demonstrated skill in Microsoft Office products including Word, Excel and Outlook.
Capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
Ability to travel overnight up to 10% on average; may be as high as 25% depending on business needs; expect to travel primarily via Company assigned vehicle, but may be required to travel by plane.
Residence within the service territory.
Work overtime in the range of 10 - 15% on average; may be as high as 25% in a given time period.
Willingness to be exposed to hazards at the work site including chemicals, solvents, vehicle traffic and machinery & moving parts; exposure to dust, dirt, cold work environments and fumes varies from work site to work site.
Willingness to wear special protective equipment and clothing when required.
Position is safety sensitive and subject to drug testing permitted by law; subject to DOT drug and alcohol testing and DOT physical exam.
Physical requirements include ability to frequently lift up to 50 pounds and occasional handling of heavy loads by carrying, pushing, or pulling; frequent movements such as crouching, stooping, kneeling, and repeated bending to ensure job duties are completed safely.
Our Offer to You
A company car with paid insurance for your work use.
All tools and equipment needed to perform the job and a clothing allowance.
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
Tuition reimbursement, perks and discounts.
Parental and caregiver leave programs.
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
Global market strength and worldwide leadership in weighing.
A brand name identified worldwide with precision, quality and innovation.
Thousands of patents, design and innovation awards; a commitment to extraordinary service on our state-of-the-art equipment.
Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights under the law, please click here.
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Mettler Toledo is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.
Opening and Your Responsibilities
Perform calibration and preventative maintenance (PM) on basic industrial weighing equipment (floor and bench scales) without assistance within the respective Business Area.
Assist others on installations, projects, and/or repairs as necessary.
Perform basic end user training.
Perform calibrations and preventative maintenance duties according to METTLER TOLEDO procedures and customer requirements.
Assist and cooperate with Scheduling Analyst and Service Support Team as necessary.
Proactively promote and sell service and products; submit sales leads at a level commensurate with experience.
Ensure compliance with all company and customer safety and quality policies and procedures.
Work to ensure customer uptime requirements are met and all work assignments are completed on time.
Accurately complete and submit all required paperwork on a daily basis via company issued Laptop PC.
Maintain a close professional relationship with external/internal customers, sales, technicians, and other leaders.
Complete Kronos time keeping on a daily basis and enter punches for each activity as they occur.
Work to ensure an atmosphere of collaboration and teamwork with field and service support colleagues.
Comply with the Company Fleet policy.
Accurately submit Weights & Measures paperwork to state/county in a timely manner.
All other duties as assigned.
What You Need to Succeed
A valid driver's license.
Minimum of a High School Diploma or GED or 5 years relevant experience and an aptitude in Engineering, Electronics, Instrumentation, Technology or Computer Science or equivalent education and experience in a technical support role, technical troubleshooting or technical installation of electronics or electromechanical technology.
Associate's degree (AA) with a technical major or equivalent from a two-year College is preferred.
Customer facing or field service experience preferred. Commercial experience desired.
Basic understanding of electrical and mechanical repair philosophies including basic understanding of PC networking & software configuration.
1 - 3 years electro/mechanical repair or weighing industry experience.
Ability to obtain and maintain a CDL and Weights and Measures license in the service area; loss of either license could result in termination of employment.
Demonstrated skill in Microsoft Office products including Word, Excel and Outlook.
Capability of learning proprietary software and be able to review and update information using METTLER TOLEDO programs.
Ability to travel overnight up to 10% on average; may be as high as 25% depending on business needs; expect to travel primarily via Company assigned vehicle, but may be required to travel by plane.
Residence within the service territory.
Work overtime in the range of 10 - 15% on average; may be as high as 25% in a given time period.
Willingness to be exposed to hazards at the work site including chemicals, solvents, vehicle traffic and machinery & moving parts; exposure to dust, dirt, cold work environments and fumes varies from work site to work site.
Willingness to wear special protective equipment and clothing when required.
Position is safety sensitive and subject to drug testing permitted by law; subject to DOT drug and alcohol testing and DOT physical exam.
Physical requirements include ability to frequently lift up to 50 pounds and occasional handling of heavy loads by carrying, pushing, or pulling; frequent movements such as crouching, stooping, kneeling, and repeated bending to ensure job duties are completed safely.
Our Offer to You
A company car with paid insurance for your work use.
All tools and equipment needed to perform the job and a clothing allowance.
Medical, dental and vision care coverage and a 401(k) savings plan with company matching – all starting on date of hire.
Tuition reimbursement, perks and discounts.
Parental and caregiver leave programs.
All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits.
Global market strength and worldwide leadership in weighing.
A brand name identified worldwide with precision, quality and innovation.
Thousands of patents, design and innovation awards; a commitment to extraordinary service on our state-of-the-art equipment.
Equal Opportunity Employment We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you’d like more information about your EEO rights under the law, please click here.
#J-18808-Ljbffr