3Strands Global Foundation
Program Manager – Survivor Services
3Strands Global Foundation, Sacramento, California, United States, 95828
JOB TITLE:
Employ EmpowerProgram Manager REPORTS TO:
Director of Survivor Services STATUS:
Exempt SUPERVISION:
Supervise approximately 6 Case Managers LOCATION:
Based in Sacramento/regular Bay Area travel SALARY:
$80,000.00 – $85,000.00 per year SUMMARY RESPONSIBILITIES: The Program Manager spearheads and oversees the management and expansion of the Employ Empower program (E E) for 3Strands Global Foundation (3SGF), serving survivors of trafficking and at-risk individuals in the Greater Sacramento/San Francisco/Bay Area Region. The Program Manager collaborates with Case Managers, Workforce Development Specialists, and Education specialists to ensure that clients are placed in sustainable jobs or education pathways and have access to services for basic needs and services and resources to break down barriers to employment/education. COMPANY OVERVIEW: 3Strands Global Foundation (3SGF) is a California-based nonprofit with a mission to
Prevent, Empower, Unite
—working together to end human trafficking. Guided by our Survivor Advisory Board, we take a survivor-informed, trauma-responsive approach to every program, policy, and partnership. We are driven by detailed feedback from measurable outcomes to constantly learn and improve our programs. We envision a world free from human trafficking, where prevention is possible, support is accessible, and communities are united for change. Our work spans three core initiatives: Prevention Education
— Equipping students, educators, industries, and service groups with the knowledge and skills to recognize warning signs, build protective behaviors, and take action. Direct Services
— Offering case management, education, and employment assistance to survivors and individuals at risk, including services through our drop-in center in Sacramento. Community Engagement
— Mobilizing communities, hosting awareness events, and collaborating with policymakers to advance prevention-focused legislation. At 3SGF, our
core values
shape everything we do: Integrity
— Doing what’s right, always, and building trust through accountability. Collaboration
— Partnering with communities and elevating survivor voices to create lasting change. Empowerment
— Honoring each person’s story while fostering independence, agency, and choice. Flexibility
— Meeting people where they are, navigating change with compassion and resilience. Innovation
— Embracing new ideas and solutions to drive meaningful, lasting impact. We are a mission-driven, inclusive, and agile team committed to measurable change. To explore our programs and outcomes, visit our most recent Impact Report . SPECIFIC RESPONSIBILITIES: General Management Functions Assess client’s needs and determine assignment of clients to appropriate case managers. Closely analyze case manager caseload for purposes of staffing and meeting the needs of clients. Manage weekly check-ins with case management staff, strategizing regarding client progress and intake timelines. Manage client progress dashboard for internal and external program progress reports. Lead and attend meetings to advance reintegration initiative efforts, including local coalition meetings, events, and trainings; Prepare monthly audits of the client management database system. Manage annual partner MOUs; Ensure compliance with program processes to maintain secure, private, and thorough client case file documentation; oversee grant compliance requirements. Report on program progress for quarterly board meetings. Prepare various reports for grants received and present on progress to funders upon request. Collaborate with internal stakeholders for all marketing, community, development, and outreach efforts by providing feedback on the creation of presentations, collateral, website content, and social media campaigns. Participate in all program meetings, staff meetings, strategic offsite, and development activities and events, and fully engage as a member of the 3Strands Global Foundation team. Manage program budget and expenses to ensure accurate budgeting and grant reporting. Partner with the Survivor Services Leadership team to implement best practices, program and client forms, and client database, protocols and procedures for the program. Travel a minimum of twice a month to the bay area to connect with staff and referring partners. Development Responsibilities Research and develop resources and service delivery opportunities for clients. Develop and maintain strong partnership with referring agencies working with survivors and high-risk individuals in service delivery areas. Present the program to partner agencies and conduct outreach to new agencies to share about services offered. Oversee incoming referrals and contact with clients to facilitate initial screening. Client Support Manage a caseload of approximately ten clients or more, as needed. Manage and report any client complaints. QUALIFICATIONS: MSW required 4 years of related professional experience; preferably in a social service setting working with vulnerable populations. 2 years of management experience. Trauma informed and survivor centered approach to case management. Demonstrated ability to engage people across multiple channels. Proven ability to manage and nurture relationships. Demonstrated ability to communicate well with people of varied backgrounds and cultures are strongly preferred. Must have a valid driver’s license, a reliable vehicle with current insurance, and the ability to travel regularly to the service area. Proven ability to work well in a team environment and create a culture of collaboration Solid understanding of human trafficking, commercial sexual exploitation of children, and trauma-informed care. DESIRED SKILLS: Mastery of Microsoft Office and Google Products. Attention to detail and ability to organize and track large amounts of information efficiently and accurately. Exceptional writing skills, specifically experience preparing applications or yearly reports for state and/or federal multiyear grants. Sound judgment, ability to take initiative and provide constructive feedback, and analytical and problem-solving skills. Disciplined with priorities and works well under deadline pressures. High level of honesty and integrity. Comfortability with public speaking. Professional presentation in demeanor and written and oral communication. Ability to learn and work within new technology platforms. Ability to work in a high ambiguity environment; complete self-starter; and Positive attitude. CULTURE: The individual will represent the company in a respectful and appropriate manner; encourage company growth; remain flexible and adapt to change; operate within budget and work to decrease costs; follow and uphold company policy at all times; act as an enthusiastic and positive force as a member of the team; ensure that records are secure; act with urgency and in the best interest of the company; report all suspicions or observations of wrongful or illegal acts; complete all paperwork accurately; maintain a high degree of confidentiality; maintain the highest level of honesty and integrity; cooperate and participate in any special project, event or request as directed. WORKING ENVIRONMENT: Work is performed in a variety of locations including in a business office, customer worksite, community environments, and remote work. Driving to and from various locations is required including occasionally transporting clients.
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Employ EmpowerProgram Manager REPORTS TO:
Director of Survivor Services STATUS:
Exempt SUPERVISION:
Supervise approximately 6 Case Managers LOCATION:
Based in Sacramento/regular Bay Area travel SALARY:
$80,000.00 – $85,000.00 per year SUMMARY RESPONSIBILITIES: The Program Manager spearheads and oversees the management and expansion of the Employ Empower program (E E) for 3Strands Global Foundation (3SGF), serving survivors of trafficking and at-risk individuals in the Greater Sacramento/San Francisco/Bay Area Region. The Program Manager collaborates with Case Managers, Workforce Development Specialists, and Education specialists to ensure that clients are placed in sustainable jobs or education pathways and have access to services for basic needs and services and resources to break down barriers to employment/education. COMPANY OVERVIEW: 3Strands Global Foundation (3SGF) is a California-based nonprofit with a mission to
Prevent, Empower, Unite
—working together to end human trafficking. Guided by our Survivor Advisory Board, we take a survivor-informed, trauma-responsive approach to every program, policy, and partnership. We are driven by detailed feedback from measurable outcomes to constantly learn and improve our programs. We envision a world free from human trafficking, where prevention is possible, support is accessible, and communities are united for change. Our work spans three core initiatives: Prevention Education
— Equipping students, educators, industries, and service groups with the knowledge and skills to recognize warning signs, build protective behaviors, and take action. Direct Services
— Offering case management, education, and employment assistance to survivors and individuals at risk, including services through our drop-in center in Sacramento. Community Engagement
— Mobilizing communities, hosting awareness events, and collaborating with policymakers to advance prevention-focused legislation. At 3SGF, our
core values
shape everything we do: Integrity
— Doing what’s right, always, and building trust through accountability. Collaboration
— Partnering with communities and elevating survivor voices to create lasting change. Empowerment
— Honoring each person’s story while fostering independence, agency, and choice. Flexibility
— Meeting people where they are, navigating change with compassion and resilience. Innovation
— Embracing new ideas and solutions to drive meaningful, lasting impact. We are a mission-driven, inclusive, and agile team committed to measurable change. To explore our programs and outcomes, visit our most recent Impact Report . SPECIFIC RESPONSIBILITIES: General Management Functions Assess client’s needs and determine assignment of clients to appropriate case managers. Closely analyze case manager caseload for purposes of staffing and meeting the needs of clients. Manage weekly check-ins with case management staff, strategizing regarding client progress and intake timelines. Manage client progress dashboard for internal and external program progress reports. Lead and attend meetings to advance reintegration initiative efforts, including local coalition meetings, events, and trainings; Prepare monthly audits of the client management database system. Manage annual partner MOUs; Ensure compliance with program processes to maintain secure, private, and thorough client case file documentation; oversee grant compliance requirements. Report on program progress for quarterly board meetings. Prepare various reports for grants received and present on progress to funders upon request. Collaborate with internal stakeholders for all marketing, community, development, and outreach efforts by providing feedback on the creation of presentations, collateral, website content, and social media campaigns. Participate in all program meetings, staff meetings, strategic offsite, and development activities and events, and fully engage as a member of the 3Strands Global Foundation team. Manage program budget and expenses to ensure accurate budgeting and grant reporting. Partner with the Survivor Services Leadership team to implement best practices, program and client forms, and client database, protocols and procedures for the program. Travel a minimum of twice a month to the bay area to connect with staff and referring partners. Development Responsibilities Research and develop resources and service delivery opportunities for clients. Develop and maintain strong partnership with referring agencies working with survivors and high-risk individuals in service delivery areas. Present the program to partner agencies and conduct outreach to new agencies to share about services offered. Oversee incoming referrals and contact with clients to facilitate initial screening. Client Support Manage a caseload of approximately ten clients or more, as needed. Manage and report any client complaints. QUALIFICATIONS: MSW required 4 years of related professional experience; preferably in a social service setting working with vulnerable populations. 2 years of management experience. Trauma informed and survivor centered approach to case management. Demonstrated ability to engage people across multiple channels. Proven ability to manage and nurture relationships. Demonstrated ability to communicate well with people of varied backgrounds and cultures are strongly preferred. Must have a valid driver’s license, a reliable vehicle with current insurance, and the ability to travel regularly to the service area. Proven ability to work well in a team environment and create a culture of collaboration Solid understanding of human trafficking, commercial sexual exploitation of children, and trauma-informed care. DESIRED SKILLS: Mastery of Microsoft Office and Google Products. Attention to detail and ability to organize and track large amounts of information efficiently and accurately. Exceptional writing skills, specifically experience preparing applications or yearly reports for state and/or federal multiyear grants. Sound judgment, ability to take initiative and provide constructive feedback, and analytical and problem-solving skills. Disciplined with priorities and works well under deadline pressures. High level of honesty and integrity. Comfortability with public speaking. Professional presentation in demeanor and written and oral communication. Ability to learn and work within new technology platforms. Ability to work in a high ambiguity environment; complete self-starter; and Positive attitude. CULTURE: The individual will represent the company in a respectful and appropriate manner; encourage company growth; remain flexible and adapt to change; operate within budget and work to decrease costs; follow and uphold company policy at all times; act as an enthusiastic and positive force as a member of the team; ensure that records are secure; act with urgency and in the best interest of the company; report all suspicions or observations of wrongful or illegal acts; complete all paperwork accurately; maintain a high degree of confidentiality; maintain the highest level of honesty and integrity; cooperate and participate in any special project, event or request as directed. WORKING ENVIRONMENT: Work is performed in a variety of locations including in a business office, customer worksite, community environments, and remote work. Driving to and from various locations is required including occasionally transporting clients.
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